DO NOT USE. I ordered the strips that claim to be 12% peroxide. I have used the 2 week course and no change. There is no mention of the peroxide levels on the box or the strip packet so that made me... See more
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See what reviewers are saying
The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after e... See more
This product is terrible! Waste of money battery died after one application! You can’t replace the battery also so you need to buy another tray! There are much better cheaper trays elsewhere. Also... See more
The game changer is the after whitening gel which completely eliminates sensitivity. Previously I’ve used whitening gels and sensitivity has been so bad I couldn’t face it again but nothing this time... See more
Company details
Contact info
Newport Beach, 92660, Newport Beach, United States
- 1-800-651-8931
- Contact@expertwhitegel.com
- www.expertwhitegel.com
Replied to 14% of negative reviews
Typically replies within 24 hours
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DO NOT USE
DO NOT USE.
I ordered the strips that claim to be 12% peroxide. I have used the 2 week course and no change. There is no mention of the peroxide levels on the box or the strip packet so that made me suspicious. The strips do not match the box they came in, also suspicious, and a sticker saying 'expertwhite' has been just stuck onto each strip packet. I peeled the sticker off and did an image search of the strip packet and it came back with a company who produce PEROXIDE FREE STRIPS. I personally do not believe the strips are as advertised and I personally do not believe they contain 12% peroxide. They made zero difference to my teeth.
SCAM COMPANY
The product and any reply has not received finally.
I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification.
Even after emailing them, I have received no reply.
Fortunately, since I paid via PayPal, I may expect a refund, but this company is completely scam.
Please be careful not to order from them. It was a completely waste of time and money.
#Expertwhitening
#Expertwhitegel
#Expertwhitegel.glopalstore
#Expertwhite
#Expertwhite.com
Misleading
I ordered from their website clearly targeted at the Japanese market, however, the package was withheld at customs and I was required to attend a customs office in another city to explain what was in the package before it would be released.
Obviously I wasn't going to do that, on attempting to contact the company via their online contact us form, the form fails to send.
Strongly recommend not ordering this product from outside the US.
No delivery of items after almost 6 weeks
Followed up by email three times on our order. Been 6 weeks since order placed. Refund is required and absolutely zero response.
This company stole my money!!!
I placed an order and received a cancellation email because they don’t ship to my address. I never received a refund and have they are not responding to my emails.
My money was basically stolen.
Positive review
After reading all the negative reviews I thought I just wasted money and wouldn’t receive my product
However …. 3 weeks after ordering my product arrived … and works well.
It is a scam company
It is a scam company, they took the money and did not send any confirmation email, also they don’t answer the phone calls, so all in all would not give them 1 star if it would be possible! Stay away from this company!!!

Reply from ExprtWhteGels.com
Quick shipping to the UK
The product worked well…could really see a difference after 5 days use
Very fast shipping to the UK

Reply from ExprtWhteGels.com
0…..
Best
The app of our B Post (Belgium) states that they have delivered my package but I have not received anything. I contacted them but they said I had to contact the sender. I don't think this is okay. This is already the second problem! I hope that you know where my package is and that it is not lost and that you can find me a solution here!!MY TRACKNUMBER LZ640124044US
Only had product for two weeks and it…
Only had product for two weeks and it stopped working. I think the product was working but hard so say since it quit working.
Order confirmation
Dear Sir or Madam
I have made a order on sunday 25/03 but unfortunately I haven t received any confirmation of payment or something like that, the delivery is to Belgium and my mail adres is
Thanks for confirmation

Reply from ExprtWhteGels.com
Product shipped fast to the uk
ExpertwhiteGEL.com is a scam site
ExpertwhiteGEL.com is a scam site - do not use.. payment is taken by Glopal which is Paris based not US. Expertwhite.com is NOT a scam site and you should use this site... ExpertwhiteGEL.com took my money and I have not heard from them since with any kind of updates with regard to my order, shipping etc. Went on to the site to track my order when you put in the details it says "the CAPTCHA information you have put in is incorrect" basically they block any kind of communication reaching them.. TOTAL SCAMMERS DO NOT BUY

Reply from ExprtWhteGels.com
I never received the order and I was…
I never received the order and I was never refunded and it does not respond to leak.
a big scam this site never order impossible to contact them and I never received a refund
Thieves
I would rate minus 1 if possible.
the delivery and customer service has been a NIGHTMARE.
If you are outside of the USA DO NOT ORDER.
I have patiently waited 3 mounts Business Days and keep being told to wait another week.
The USPS tracking service requires a fee if you wish to track your item further and if you try to call the Customer Service line the Mailbox is full.
Avoid this company like the Plague
It really works! And it makes a big difference with your confidence.
It didn't take long until I was smiling from cheek to cheek again.
I had an issue with an undelivered item…
I had an issue with an undelivered item and this was rectified and fixed with great customer service added too!

Reply from ExprtWhteGels.com
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