ExprtWhteGels.com Reviews 364

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

DO NOT USE. I ordered the strips that claim to be 12% peroxide. I have used the 2 week course and no change. There is no mention of the peroxide levels on the box or the strip packet so that made me... See more

Rated 1 out of 5 stars

The product and any reply has not received finally. I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification. Even after e... See more

Rated 1 out of 5 stars

This product is terrible! Waste of money battery died after one application! You can’t replace the battery also so you need to buy another tray! There are much better cheaper trays elsewhere. Also... See more

Rated 5 out of 5 stars

The game changer is the after whitening gel which completely eliminates sensitivity. Previously I’ve used whitening gels and sensitivity has been so bad I couldn’t face it again but nothing this time... See more

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2.1

Poor

TrustScore 2 out of 5

364 reviews

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1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

DO NOT USE

DO NOT USE.
I ordered the strips that claim to be 12% peroxide. I have used the 2 week course and no change. There is no mention of the peroxide levels on the box or the strip packet so that made me suspicious. The strips do not match the box they came in, also suspicious, and a sticker saying 'expertwhite' has been just stuck onto each strip packet. I peeled the sticker off and did an image search of the strip packet and it came back with a company who produce PEROXIDE FREE STRIPS. I personally do not believe the strips are as advertised and I personally do not believe they contain 12% peroxide. They made zero difference to my teeth.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

The product and any reply has not received finally.

I placed the order on November 10th, but as of today, November 30th, there has been absolutely no shipping notification.
Even after emailing them, I have received no reply.

Fortunately, since I paid via PayPal, I may expect a refund, but this company is completely scam.

Please be careful not to order from them. It was a completely waste of time and money.

#Expertwhitening
#Expertwhitegel
#Expertwhitegel.glopalstore
#Expertwhite
#Expertwhite.com

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading

I ordered from their website clearly targeted at the Japanese market, however, the package was withheld at customs and I was required to attend a customs office in another city to explain what was in the package before it would be released.

Obviously I wasn't going to do that, on attempting to contact the company via their online contact us form, the form fails to send.

Strongly recommend not ordering this product from outside the US.

September 28, 2025
Unprompted review
Rated 1 out of 5 stars

This company stole my money!!!

I placed an order and received a cancellation email because they don’t ship to my address. I never received a refund and have they are not responding to my emails.

My money was basically stolen.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Positive review

After reading all the negative reviews I thought I just wasted money and wouldn’t receive my product
However …. 3 weeks after ordering my product arrived … and works well.

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam company

It is a scam company, they took the money and did not send any confirmation email, also they don’t answer the phone calls, so all in all would not give them 1 star if it would be possible! Stay away from this company!!!

August 3, 2024
Unprompted review
ExprtWhteGels.com logo

Reply from ExprtWhteGels.com

Dear Imola Nemes, We are unable to find you in our system. Is this the name under which you placed an order? Please let us know how we can help you. We apologize for any frustration you have experienced. We have been in business since 2003 and value our customers' experience.
We look forward to hearing from you and assisiting you with this matter.
Customer Care

Rated 5 out of 5 stars

Quick shipping to the UK

The product worked well…could really see a difference after 5 days use
Very fast shipping to the UK

January 5, 2024
ExprtWhteGels.com logo

Reply from ExprtWhteGels.com

Thank you so much for talking the time to write a positive review. We are thrilled that you are happy with our product - keep smiling and living your best life!
Customer Care

Rated 1 out of 5 stars

0…..

Best
The app of our B Post (Belgium) states that they have delivered my package but I have not received anything. I contacted them but they said I had to contact the sender. I don't think this is okay. This is already the second problem! I hope that you know where my package is and that it is not lost and that you can find me a solution here!!MY TRACKNUMBER LZ640124044US

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

Order confirmation

Dear Sir or Madam
I have made a order on sunday 25/03 but unfortunately I haven t received any confirmation of payment or something like that, the delivery is to Belgium and my mail adres is
Thanks for confirmation

March 24, 2024
Unprompted review
ExprtWhteGels.com logo

Reply from ExprtWhteGels.com

We are sorry you did not receive our emails. Please check your spam. Your order has shipped and is in transit
USPS.com LZ640124044US. When you receive your product and are happy, please consider the review rating.

Rated 4 out of 5 stars

easy to use!

December 2, 2023
ExprtWhteGels.com logo

Reply from ExprtWhteGels.com

Dear Bubbs, Thank you for taking the time to leave us a review. We strive to make the best teeth whitening product with the very best results to make you shine! Have a great day!
Expertwhite Team

Rated 1 out of 5 stars

ExpertwhiteGEL.com is a scam site

ExpertwhiteGEL.com is a scam site - do not use.. payment is taken by Glopal which is Paris based not US. Expertwhite.com is NOT a scam site and you should use this site... ExpertwhiteGEL.com took my money and I have not heard from them since with any kind of updates with regard to my order, shipping etc. Went on to the site to track my order when you put in the details it says "the CAPTCHA information you have put in is incorrect" basically they block any kind of communication reaching them.. TOTAL SCAMMERS DO NOT BUY

February 2, 2024
Unprompted review
ExprtWhteGels.com logo

Reply from ExprtWhteGels.com

Dear Tina,

We wish you had reached out to us.

You placed your order two days ago, and it is already in transit to you! y. Did you not receive the tracking number we sent you?

USPS.com Tracking number: LZ638907326US

Gopal assists us with working in different currencies to make customers' lives easier.

PS: If we have the wrong T.Smith please let us know so that we may assist you further./

Regards
Customer Care

Rated 1 out of 5 stars

Thieves

I would rate minus 1 if possible.
the delivery and customer service has been a NIGHTMARE.
If you are outside of the USA DO NOT ORDER.
I have patiently waited 3 mounts Business Days and keep being told to wait another week.
The USPS tracking service requires a fee if you wish to track your item further and if you try to call the Customer Service line the Mailbox is full.
Avoid this company like the Plague

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

I had an issue with an undelivered item…

I had an issue with an undelivered item and this was rectified and fixed with great customer service added too!

October 7, 2023
ExprtWhteGels.com logo

Reply from ExprtWhteGels.com

Thank you Gary! We sincerely appreciate your positive review. Many Thanks, and have a great 2024.

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