Explore-Share Reviews 752

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional guidance, extensive knowledge, and friendly demeanor, which significantly enhanced their trips. Many highlight the personalized approach and the guides' ability to make experiences safe, enjoyable, and memorable, often going above and beyond expectations. The locations and holidays offered are frequently described as amazing, with stunning scenery and well-planned itineraries that cater to various skill levels. However, some customers reported dissatisfaction with the service, citing issues with communication regarding trip details and changes, leading to confusion and frustration. A few also mentioned encountering unprofessional guides or unexpected additional costs for "inclusive" accommodations and meals, which negatively impacted their overall experience.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, knowledge, and... See more

Location

Clients share positive opinions on location, frequently highlighting the stunning scenery and beautiful crags... See more

Holidays

Customers had positive experiences with holidays. Many reviewers described their trips as "epic," "amazing,"... See more

Service

People report positive experiences with service. Many customers praise the professionalism and attentiveness... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experiences as great,... See more

Based on these reviews

Rated 5 out of 5 stars

Trip was amazing! We walked 43 kms and climbed approx 18,500 feet ascent and descent within 36 hours with perfect weather (Sea level to Teide Summit and down half way). Amazing scenery - other worldly... See more

Rated 5 out of 5 stars

Mikio was our guide and was absolutely amazing! He was extremely communicative before the trip and assisted us with ascending Mt. Fuji with all the necessary gear. Throughout the trip, he provided us... See more

Rated 5 out of 5 stars

Mt Triglav, Slovenia: What an amazing trip; loved every minute of it. Rok was an excellent guide in all senses: pace, group care, knowledge, background information ... Everything was made easy/simple,... See more

Rated 5 out of 5 stars

Toru san took us on the most memorable trek up Fuji san. My husband wanted to climb Fuji on his 40th birthday and Toru made it extra special, he even made a cake for him when we reached the summit! Mo... See more


Company details

  1. Tour Operator

Written by the company

Explore-Share is your dedicated platform for crafting unforgettable adventures that fulfill your wildest dreams. Born out of the founders' quest to make finding certified mountain guides easier for their own global adventures, this dynamic Belgian startup connects adventure-seeking travelers with certified local guides worldwide. With over 12,000 guided tours listed and a community of more than 2,000 guides and agencies spanning 100+ countries, Explore-Share simplifies adventure planning. From classic experiences like climbing Mt Blanc to unique adventures like ski touring from a former Soviet base in Kyrgyzstan, Explore-Share is your global gateway to unparalleled outdoor experiences, empowering both adventurers and guides to share incredible moments together. Adventure is the key that unlocks the door to unforgettable moments, and with Explore-Share, that door is always open. Let's journey together and create memories that will last a lifetime.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

752 reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Kilimanjaro-7 days Lemosho route

A team of professionals who will bring you to top of Kili in safe and easy going way.
All team members were friendly, patient and encouraging. Communication prior trip was smooth and everyone is going an extra mile trying to explain all regarding tour and expedition itself. They were able to organize safari to Tarangire National Park for me and it was great. Raymond, the guide was excellent. All in all, very glad I booked with Top Climbers via Explore Share. More then I expected.
Highly recommended

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic guide and unforgettable experience!

Mitja was a guide I would want to join me on any expedition. Very skilled and knew how much he could push me to get to the top. I did a lot of huffing and puffing whilst he stood there waiting for me to catch my breath but I never felt pressured or concerned with anything at any time. What an amazing two days climbing Triglav in the winter. Nobody there and an experience I will never forget. I looked at the price for this and thought it was steep but in retrospect it was worth every penny. Thanks Mitja, had an amazing time and birthday!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Via Ferrata tour in Lavaredo

The trip was superb. We all enjoyed the day a lot. The scenery is amazing and this is the best way to visit Tri Cime de Lavaredo. We had 2 great guides Patrick and Carlos who were very professional and caring. We definitely recommend this one-day trip.

June 26, 2024
Rated 5 out of 5 stars

We hiked beautiful Mount Goye - perfect day, perfect guide…

We hiked beautiful Mount Goye just outside Bariloche. I was solo so wanted someone to go with me. It was so easy to arrange with Explore Share. They immediately hooked me up with a local guide who contacted me straight away to work out what i was looking for, then again closer to the date to arrange rendezvous/pick up and other details.
Nano was a really nice guy, very knowledgeable about the area, history, flora and fauna, great English and just really easy to chat to. He was happy to share his world and wanted to know some of mine.
I would highly recommend Ignacio(Nano) to anyone and will use Explore/Share again for trips around the world - safe/reliable/simple

November 20, 2024
Rated 5 out of 5 stars

I had a fantastic trip in Tarragona

I had a fantastic trip in Tarragona, I really wasn't sure what to expect initially, but Santi was both a great guide and teacher. Each day was more challenging than the previous and I was able to push myself while remaining safe.

November 3, 2024
Unprompted review
Rated 5 out of 5 stars

For those wishing to trek in the Andes

For those wishing to trek in the Andes, without mountaineering, this is an excellent trek, it offers plenty of challenges, but you are rewarded with plenty of amazing and varied sites. Jamie took me out of my comfort zone a few times, but the reward was worth it, I thoroughly recommend this hike. Jamie is an excellent guide, this is his backyard and he is very enthusiastic, keen to show it off. He loves his music and football, and is also passionate about his work. I had the benefit of meeting his family in Tuni which added to , what was a great experience. I would recommend Jamie and this hike to anyone.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Nafplio family climbing with Dimitris

Dimitris took us on a family climbing day near Nafplio. We're beginners. Dimitris supplied all the personal gear. He chose a great site, cliff on the beach, idyllic, with climbing routes well suited for us. Although I think he must be used to much more challenging climbing, he was very enthusiastic, coaching, supporting, ... We climbed better for it. The day was wonderful, and turned out to be too short. I warmly recommend Dimitris.

October 7, 2024
Rated 5 out of 5 stars

We had a fantastic four days with…

We had a fantastic four days with Salome and Mario exploring Northern Chile. The booking process was seamless and the tour was customised to our needs. They considered our interests (wildlife and landscapes) and ensured we saw significant places within each area. The knowledge and passion that both Salome and Mario have of the area is incredible and we were never rushed on the tour. It felt like Mario and Salome had become our friends over this short journey. They are an asset to your organisation. This tour was the highlight of our trip in South America and we will tell our friends and family back home about it.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Climbing in Barcelona

I had an incredible climbing day with Oriol as my guide, and I can't recommend him enough! Despite the rainy weather across Catalonia, Oriol knew exactly where to go and took the time to drive me to some hidden dry spots so I could still enjoy a full day on the rocks. His knowledge of the area and local weather patterns was impressive, and he put so much thought into making sure we had the best experience possible.

Oriol was not only a top-notch climbing guide but also a great conversationalist. We talked about everything—from climbing techniques to local culture and just life in general. It felt like spending the day with a good friend who genuinely cared about making it special. If you're looking for a guide who goes above and beyond, Oriol is the one!

October 28, 2024
Explore-Share logo

Reply from Explore-Share

Thank you, Bram, for sharing your experience! We're thrilled to hear how Oriol's expertise and dedication turned a rainy day into an unforgettable climbing adventure. It's guides like him who truly make these moments special. We hope to have other opportunities in the future to assist you in planning some great adventures in the outdoors. Feel free to reach out to us anytime. Best, the Explore-Share team

Rated 5 out of 5 stars

Superb Climbing Adventure

Really appreciated Hans’ communication throughout. Giving different options depending on the weather. I was thankful that he recognised my climbing level and did something suitable for that.

When the climbing day came it was absolutely epic. Hans led us over to Jura for 2 exhilarating climbs. His instructions and safety techniques were precise and well presented. And his knowledge of the area was top notch! Would definitely recommend and use him again!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

First via ferrata

I had an excellent time discovering my first via ferrata with the help of guide Ann-Laure who I booked through Explore-Share. Great guide, great organisation!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic trip

Fantastic trip, our guide Patrick was brilliant and we really enjoyed the hike and via ferrata

August 31, 2024
Unprompted review
Explore-Share logo

Reply from Explore-Share

Nothing beats a fantastic trip in the Dolomites, and we're so glad Patrick made it memorable for you! Thanks for sharing your feedback, Stephen, it means a lot. We’d love to help you plan another adventure when you’re ready!

Rated 5 out of 5 stars

Tour du Mont Blanc 4-Day Hike

This was a spectacular hike - amazing views of the peaks around Mont Blanc. The value of Explore-Share is in organizing of all the elements of a successful hike: all transportation, all (during hike) lodging, most meals, route selection, and very professional guides (our guide Grigory was superb and full of information about what we were seeing). Highly recommended; great value.

August 22, 2024
Unprompted review
Explore-Share logo

Reply from Explore-Share

Thanks, Richard! We’re so glad you enjoyed the Tour du Mont Blanc and that Grigory made it a memorable experience. We appreciate the recommendation and can’t wait to help with your next hiking adventure, whether in the Alps or anywhere else around the world. Feel free to reach out anytime! :)

Rated 5 out of 5 stars

The Guide was great and took me and my…

The Guide was great and took me and my friend to an amazing climbing crag. I enjoyed every bit of it and would definitely book again.

September 12, 2024
Unprompted review
Explore-Share logo

Reply from Explore-Share

Thanks, Jake! We’re glad you and your friend had a fantastic day climbing in Montserrat. Sounds like it was an unforgettable experience! We’d love to help plan your next climbing adventure whenever you're ready. Feel free to contact us anytime. Best, the Explore-Share team

Rated 5 out of 5 stars

An absolutely wonderful experience

An absolutely wonderful experience, Mitja was amazing and the consummate professional throughout. The scenery was awesome, including the Fauna. The staff at base camp were great, and we all bonded and achieved, as a team. I’ll never forget it!

September 25, 2024
Unprompted review
Explore-Share logo

Reply from Explore-Share

Owen, we’re so glad to hear that your Mt. Triglav climb with Mitja was such a memorable experience! As one of the first members of Explore-Share, Mitja brings a wealth of expertise and passion to each adventure. We’d love to help you plan your next climb!

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