Sadly the product we purchased wasn't suitable for the purpose we wanted it for. However the customer service at Theo's company is excellent, I can't give them credit enough for the way my issue has b... See more
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Hi you sent a email on 23rd November saying order will be created then 26th November saying getting order ready then didn’t receive email until 1st December saying it was being dispatched. I hope it c... See more
Ordered a years supply of Macushield for the second year running, helpful member of staff confirmed the use by date was ok. Package arrived promptly and sensibly with the tablet blister packs removed... See more
The packaging of my order complicated its delivery. A previous order of identical quantity had been decanted from its retail box and the blister packs given rubber bands to keep them tidy so that the... See more
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Excellent service and products
Very good price for one years supply of tablets, efficient ordering system, accepts PayPal which is always my first choice of payment, delivery was fast and loved the way they packaged it all together.
Will certainly be ordering again from this company.
Order was handled promptly and informed…
Order was handled promptly and informed when being sent. Arrived next day
I am deeply impressed with the patience…
I am deeply impressed with the patience and diligence of Eyelounge staff in producing the goods - whether in stock or not - and overcoming possible delivery difficulties.
Thank you!
How I wish you would answer the phone!
Delivered on time and a good price
Excellent service
You say order has been cancelled due to…
You say order has been cancelled due to no stock yet you still took money and charged me, and you state that the payment has not been refunded yet - do you think this is acceptable? Please issue a refund since no monies should have been taken if you knew you were out of stock.
Very good speedy delivery
First time I've used Eyelounge and am…
First time I've used Eyelounge and I'm very impressed keep up the good work
Great service!
Quick to respond & ensure that their great products are delivered on time. Regular communication to inform of progress & expected delivery date.
Thankyou, well done!
Gaynor Crook Mrs
First time purchased
First time purchased, easy to order and received within 3 days, no problems thankyou
Fast and efficient delivery
I am not sure yet whether the treatment is working. Tablets are easy to rakecand no apparent side effects. Delivery schedule is fast and efficient and price is competative. Good company to deal with.
Great service
Good price and great service.
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