The app is not updating accurately the data. It has been presenting delays.
Company replied
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The only phone monitoring app for parental control any modern parent will ever need. Our Mission It’s time for a phone monitoring app that actually works Technology has an important role to play in keeping your loved ones safe. So why are so many parental control apps so outdated? What was good 10 years ago just doesn’t cut it today. That’s why we created eyeZy. As parents, we grew tired of monitoring apps that overpromised and underdelivered. We wanted a solution that wasn’t just a bunch of mediocre tools slapped together. We wanted something that would give us access to their digital world and arm us with the information we need to keep them safe. And with that, eyeZy was born — the most powerful, feature-rich monitoring app around, with artificial intelligence for even better, always-improving protection. It’s a product built for today’s hyper-connected kids and is designed to work seamlessly with modern social media apps.
Georgiou A, 83, SHOP 17, Germasogeia, 4047, Limassol, Cyprus
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Support agent Matthew Stone was very quick and he provided help I needed

Reply from eyeZy
I appreciate this service for its high location tracking accuracy. Highly recommend.

Reply from eyeZy
I recommend it for picnics in nature or the forest to ensure the safety of the whole family and quickly find each other in a large park or forest. It has saved me multiple times. Very quick and responsive service.

Reply from eyeZy

Reply from eyeZy
To lodge a complaint and have your refund handled I found the organisations below helpful. These can assist with consumer rights and they cover the location this company is based.
Also, you may wish to screenshot any chats with Eyezy support as it may assist your case. Others may find the below helpful:
Adrcyprus - Where they will assist in consumer Complaints about this company. Cyprus based.
Europa - EC Who also provide consumer support.
I was informed my experience wasn't the only unfortunately and they are preparing an investigation.

Reply from eyeZy
Complete ripoff. Don't subscribe, it's just a bunch of people outside of US jurisdiction ripping people off with deceptive marketing. 10 places on their website it says you don't need to jailbreak your phone to have the features it describes. After you buy, then you are informed that you DO in fact need to jailbreak your phone. Of course, they evade direct questions via support emails and let you know that they will do that for you for an additional fee.

Reply from eyeZy
I was initially sceptical, but after testing it, I found it really works, and the location accuracy is spot on.

Reply from eyeZy
I have a teenage daughter, and since discovering this service, I’ve started tracking her routes during outings with friends to ensure she gets home safely. Very satisfied.

Reply from eyeZy
Very helpful and patient. Matthew Stone was great and helped us through getting the system up and running smoothly!

Reply from eyeZy
The team member Jason Weigel was very kind and he guided me through whole installation process. H was very patient with me. I really highly appreciated his support!

Reply from eyeZy
I use it during my children's sports events to keep track of their whereabouts during training and competitions.

Reply from eyeZy
In our family, we use it when any of us is outside our hometown or country. I feel reassured about my wife and children.

Reply from eyeZy
This is a scam!!!
I was suppost to pay 30$, ending up paying the company 70$ more...for a support fee. never needed support help. according to their staff, this money is always drawn in case you need support help. the company does not do returns and instead tries to sell on a multi-month payment..
Scam Scam scam scam scam.

Reply from eyeZy
It allows us to teach our children the basics of personal safety, using location tracking as a tool to understand their surroundings. A very useful tool in our times.

Reply from eyeZy
I got the help from the eyezy specialist (Matthew Stone). It was so well.I got the guidance and it cleared all the problems I encountered when I was trying to connect alone.

Reply from eyeZy
We use it for our parents’ travels around the world to ensure they are always safe and in a known location. They are elderly, and it gives me peace of mind knowing their whereabouts.

Reply from eyeZy
Thrilled with how easy and convenient it is to use this tool. The interface is very intuitive, and the support is always ready to answer all questions.

Reply from eyeZy
Please don't waste your hard earn'd money. this company is a scam .All Customers Service is ot helpfull.
Same person comes in different name and they all give answers what you are looking for and they corn you with 14 day refund. once you plaid they will block you and steeal your're money. Please don't trust this Eyezy.
NOTHING WORKS
YOU WILL NOT GET AY REFUND.
TRUST ME ..THEY HAVE GOOD WEBSITE TO FOOL ALL OF US AND RUN AWAY WTH MONEY.
PLEASE DON'T WSTE YOUR MONEY AND TIME WITH THIS EYEZY Fraud Company
Note: i have sent multiple emails with my email and customer ID. Each time i get different question they are not aware of there own product and feature.

Reply from eyeZy
I can kick myself for not doing my homework. I was looking to monitor my son's whatsapp after him and some of his friends were sending inappropriate messages.
I looked through many websites and settled on eyeZy. According to the website, I can monitor my son's whatsapps (even deleted messages) on his Iphone, installation is super easy (I just need the icloud info)!
Easy right? So I bit the bullet and bought an ANNUAL subscription for $120.00
Payment made, icloud info entered and sure... got to the dashboard seeing my son's contacts. But no whatsapp! I started a chat with Eyeze and was told... NOOOOOO, I need to pay ADDITIONAL $60.00 PER MONTH!!!!!! to get it to work on the iphone. I argued as I was looking at the website and the option to use "icloud sync" did not say anything about jailbreaking or paying additional money.
It's a scam, it's a scam, it's a scam!!!!!
So my choices are: 1) walk away and lose the $120.00 already paid, or fork out more money.

Reply from eyeZy
Exactly what modern parents need. This tool perfectly ensures my children's safety without invading their personal space.

Reply from eyeZy
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