eyeZy Reviews 

TOTAL SCAM......
Purchased few weeks ago and somehow got charged for additional services as couldn't go further without selecting check box. Very misleading. Payment of c£70 and another of c£55. Outrageous.
Couldn't then sign on as email link not received! Tried Reset password and link not received even after several attempts. Now says email does not exist! I went onto online chat within an hour of purchasing to complain and was informed it was working when clearly is not. Requested refund as they stated needed to purchase more. 2 weeks have passed and still can't log on. Refund requested and 2 chats downloaded and saved to my email with proof but no response and although I saved chats cannot log on. I want a refund and am going to request Barclaycard to deal with this for me as this company are useless.

30 Nov - appreciated that you responded. However, with no customer ID as the account does not work and I can't get a reset password this is totally unachievable. I have raised a query with Barclaycard today. However, happy for you to actually contact me by email...!

Terrible customer service. I requested a refund with 24 hrs of purchasing brocade then product was not good for me. I was told my purchase was not qualifying for a refund.

In addition be aware hitting the wrong button after your initial purchase will purchase multiple more unwanted products. I was charged for 3 services and never received a refund.

And you can not get anyone on the phone. I even had the special customer service package for 24 hr support. Absolute BS.

SCAAM ALERT TO ALL WHO READ THIS! THERE IS NO TRIAL. NO CUSTOMER SERIVCE. AND ZERO REFUNDS

I AM STILL WAITING FOR MY REFUND AS I AMN IN THE RIGHT OF MY 14 DAYS POLICY. I REQUESTED THE REFUND ON THE SAME DAY AS I WAS LIED ABOUT HOW IT WORKS. HOWEVER, WAS ADVISED TO WAIT 10 HOURS AND IT HAS BEEN OVER 24 HOURS STILL IT DOES NOT DO WHAT IT SAID. YOUR CHAT CUSTOMER SERVICE ARE NOT HELPFUL AS THEY KEEP SAYING TO WAIT OR EMAIL. KINDLY REFUND MY MONEY OR ELSE I WILL BE TAKING THIS ON EVERY SOCIAL APP AND MEDIA.

Very dissatisfied. It’s complicated and perhaps a scam. I agreed to a $39.00 promo and they have taken over $200 from my account without my knowledge or consent, of which has had consequences on a personal level.

Matthew Stone made the process SO easy!!!! Thanks so so much! I highly recommend him!

This company straight up lied to me. I asked there customer service before I signed up that I needed access to two telegram accounts without personal access to the devices. They assured me this wasn't a problem. I then asked if a full refund would be provided if access to the accounts wasn't provided which they said yes a refund would be provided as long as it was within the 14 day trial period. They direct you to Detectico which I entered the phone numbers and no information was available. I reached out to them and requested the refund and now they said it went against there policies. Also know that you can't talk to a customer service person live on line once you join but have to go thru there online ticket submittal. These guys are horrible. Stay away from them. I am sure they will post to reach out directly to there customer service. I am posting this so other know what kind of people they are.

EDIT - They are still screwing around with giving me back my money. They will tell you anything just to get your money and then screw you over when you ask for it back when there service doesn't work.

Final Edit - After reaching out to my CC company and insisting on being refunded, they finally issued the refund. Anyone looking at this or any other company selling services like this, please be careful. I got lucky but only because I was persistence in my efforts on getting my money back.

I am highly disappointed! I am not getting all the info like was advertised. Text messages are showing from long ago (some from years back) and not receiving anything that makes sense or is useful other than location. Followed instructions and added all permissions so I did my part. Customer service is a joke. Have to send an email then wait for a response which is vague. Do NOT buy this

Matthew Stone was such a great help. He walked me through everything that I needed to do and was very knowledgeable of everything about the product. He had my problems worked out in no time and was so fast in helping me and doing what he needed to to assist me. 5 Stars All The Way!!!!!!

We bought Moniterro and after checkout we got EyeZy. We received an email that they were bought out. I didn’t want EyeZy and asked for a full refund. They will not give it back, even though I asked the first day, and closed the account. It’s a fraud!!!

I purchased this service and had some questions. I sent numerous requests for answers and never received an answer. As far as I’m concerned, this is a worthless piece of junk. Support is nonexistent. PLEASE DO NOT WASTE YOUR TIME AND MONEY ON THIS JUNK.

ABSOLUTE SCAM!!!

On their website they have an option "Try it" which is leading to subscription payment.
In the refund policy is clearly stated you can ask a refund on your first subscription within 14 days!
It’s all lies – I paid a yearly subscription with the intention to use the software, but after I installed it on my phone, I discovered it was absolutely useless for my needs and also full of bugs – battery drain and constant error messages. After that I uninstall the app.
After contacting the support, they advised to contact their refund Team, which I did and guess what – they declined my refund with tons of excuses.
I was writing emails to the refund team probably 2 months and never get my money back!
So I can clearly state – this is ABSOLUTE SCAM!!!

I purchased this service, not only does it not work, but they will opt you into additional services and if you do not catch it in time, you are instantly opted into another paid service to assist you on the initial service that does not work in the first place.
They are trash.

I agree with the app don't work, customer service is awful, and you will not get a refund, nothing but a run around

All perfect

Matthew Stone provided amazing support! I was having such a hard time but when Matthew assisted me, he guided me through all the steps and got me connected quickly. He was patient too. At no point did I feel rushed and he answered my many extra "what if" questions with grace. I appreciate that Matthew Stone stayed on the chat with me even after install to make sure I was able to get onto the dashboard to confirm all was connected correctly.

Matthew Stone was a big help on helping me get installed and up and running. Thank you very much

This app is unable to delete. I have tried several different times and just keep getting the run around

Their customer service sucks. When they tried to help me to fix an issue i had in hand when some features wasn't working, the agent tried to intervened & 'help out', cut story short, it became unusable and the agent quickly disappeared after that, close the chat tab and i wasn't able to contact any of them, i clicked back on the chat box, the page told me to 'leave a message? What the...?.

No matter what i said or what i do, even when i already follow their agents instructions, they still blame it on the devices, anti virus (when there isn't any), internet connection & etc. It doesn't matter how hard i push to get my money back, they refused. They have a refund policy but they don't honour it.

Emailing back and forth with their billing apartment has been frustrating & infuriating. Don't get this, find something else and always be prepared not to get your money back. I wasn't prepared for that hence I tried to push for a refund, hoping they would honour their customer's rights, they never do. I lost usd $381 for something useless.

IT'S A SCAM!! The app doesn't work, and then they make up all kinds of excuses not to honor their refund policy. Even if you follow all their instructions to a T, they still won't issue a refund. DO NOT SUBSCRIBE!!!
Edit: Look at Eyezy's reply! That's exactly what they do, they tell you to communicate with Tech Support just to delay having to deny you the refund!! SCAMMERS!!

I have used the program in the past but this time around I struggled to install it, Matthew Stone was very helpful and remotely did the installation and answered all my questions.