We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... See more
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Review summary
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We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... See more
Company replied
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone... See more
Company replied
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety... See more
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Company details
Written by the company
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contact info
40 Water Street, Floor 5, 02109, Boston, United States
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4.4
Excellent
20K reviews
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Pasta Trio from Steam Plant Grill
We ordered the Pasta Trio with salad, hummus, and pita bread from Steam Plant Grill, and it went over very well with our work group. The order was listed as serving 20, and that estimate was accurate — we had 10 people and still had plenty left over to enjoy again the next day. Everything arrived fresh and hot.
The hummus was a standout, offering something different from the usual catering options, and the lemon vinaigrette on the salad was a refreshing change. The Tuscani pasta with meatballs and macaroni and cheese were also big hits. A few people mentioned that the fettuccine Alfredo could have used a bit more flavor, but overall, the meal was a hit and everyone enjoyed it.
January 29, 2026
Unprompted review
Reply from ezCater
Hi Tara!
We are thrilled to hear that the Pasta Trio was a hit with your team and that the portions provided plenty of value for your group. It’s great to know that the menu stood out and provided a unique touch to your meal. We also appreciate the honest feedback regarding the Fettuccine Alfredo; we will certainly share those comments with our team to help us improve.
Thank you for sharing your experience, and we look forward to serving you again soon!
- The ezCater Team
Love having all of our orders in one…
Love having all of our orders in one place. Convenient and easy ordering.
February 1, 2026
Unprompted review
Reply from ezCater
Hi Brandy!
Thank you so much for the kind words! We’re thrilled to hear that having all your orders in one place has made the process more convenient and easy for you. We appreciate you sharing this positive feedback and look forward to serving you again soon!
- The ezCater Team
Feeding a Team!
ordered for my team several times. take all the worry out of "will it be enough" and "will they like it" quick easy and food was great!
January 30, 2026
Unprompted review
Reply from ezCater
Hi Randi,
Thank you for the review. We're happy to hear that our service eased your concerns about quantity and satisfaction. We appreciate you sharing that the food was great and the process was quick and easy for your team! We look forward to serving you again soon!
- The ezCater Team
Great quality + ease of choice, check out, and order updates
What made ezCater and SAJJ Kitchen great? The ease of choice and checkout (including updating the order just a few hours before the event), as well as the great quality of the food and caterer themselves - SAJJ Kitchen was wonderful!
January 29, 2026
Unprompted review
Reply from ezCater
Hi Rebecca,
Thank you so much for the wonderful review! We are thrilled to hear that you had such a seamless experience. It's great to know our process made things easy for you, even with those last-minute updates. We're so glad you enjoyed the quality of the food and look forward to serving you again soon!
- The ezCater Team
Horrible customer service
I ordered two weeks ago for an office lunch. Without telling me they moved my order to be delivered from a different location and changed my delivery time to an hour later than I requested. I did not find out about it until 2 hours before the time I scheduled. I then spent an hour going around and around with their crappy customer service trying to get it fixed. They spent 90 minutes "trying to get in touch with the caterer". I called them and they immediately answered. I told EZCater the number and to press 5 and they would answer. I gave them 5 minutes to do what they needed to do. No answer from them. So I called back myself and while I was on the phone with them, they called in on the other line. TOO LATE I handled it myself. Incidentally the restaurant ALSO hates easy cater and would love to no longer do business with them but corporate makes them. So now my office's lunch meeting for 45 people will be an hour late. I am very dissatisfied and will never use EZCater again.
January 30, 2026
Unprompted review
Reply from ezCater
Hi Alicia,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
—The ezCater Team
Customer service is spot on
Customer service is spot on. Communication is great and delivery is always on time. Thank you!
January 27, 2026
Unprompted review
Reply from ezCater
Hello EA!
Thank you so much for the kind words! We are thrilled to hear that our team is hitting the mark for you on customer service and timely delivery. We appreciate you taking the time to leave us this wonderful feedback and look forward to serving you again soon!
- The ezCater Team
McAllisters Food - Great; Delivery - No so Great
The food from McAllisters was great, the delivery service, not so much. They were instructed to call contact upon arrival and they did not. My food ended up being 30 minutes late getting to the meeting room due to the driver not following directions.
January 28, 2026
Unprompted review
Reply from ezCater
Hi Mel,
Thank you for sharing this with us. We’re happy to hear the food was enjoyed, and we understand how disappointing it can be when delivery instructions aren’t followed—especially when timing matters for a meeting. We know how important reliability is in those moments. Our team did attempt to reach out and left a voicemail and sent a follow-up email, as we would have appreciated the chance to learn more and better support you. Your feedback is valuable and helps us continue improving our delivery experience moving forward. If you’re open to connecting, our customer service team is available 24/7 at 800-488-1803 or support@ezcater.com
— The ezCater Team
Will never use EzCater Again
We had an entire conference room of physicians without lunch because of EzCater! They called and said I could go pick up the food that their driver left. I said I cannot go pick it up that the driver should have made sure my order was correct. EzCater's driver texted me and told me he wouldn't be surprised if my order was incorrect because no one knows what they're doing at the restaurant. Why wouldn't he have ensured it was correct if he thought items were missing? He had a receipt and the food open, looking at it. I also did not receive anything to serve the food that did arrive. If this were the first time this had happened, it would be one thing. But EzCater wants you to use them, but then accepts no responsibility if your food arrives.
January 28, 2026
Unprompted review
Reply from ezCater
Hi Melissa,
Thank you for sharing your experience with us. We understand how frustrating and disruptive this situation must have been, especially when you were relying on the order for an important meeting. That’s not the experience we aim to provide. Our team did try to reach out by leaving a voicemail and sending a follow-up email, as we truly wanted the chance to better understand what happened and support you further. Your feedback is important to us and helps inform how we work with our catering partners to improve moving forward. If you’re open to connecting, our customer service team is available 24/7 at 800-488-1803 or support@ezcater.com
— The ezCater Team
A few key things missing
I requested coffee sweetener and creamer, I did not receive any. The order did not come with full size plates. The delivery driver shared that they were out. This order was for breakfast and lunch so that was 2 meals I was without plates and because I was unaware until the delivery time I could not go get any. Also was missing ajou for the beef sliders.
January 27, 2026
Unprompted review
Reply from ezCater
Hi Brooke,
Thank you for taking the time to share this feedback. We understand how frustrating it can be when important items are missing from an order—especially when it affects multiple meals—and we appreciate you bringing this to our attention. We did attempt to connect with you directly and left a voicemail and sent a follow-up email, as we would have liked to better understand your experience and see how we could help. Your feedback is valuable to us and helps us work with our catering partners to improve moving forward. If you’re open to connecting, our 24/7 customer service team is always available at 800-488-1803 or support@ezcater.com .We’re here to help and we look forward to connecting.
—The ezCater Team
Delicious Food
I have been a customer of Collard Green Cafe for several years and have consistently enjoyed their delicious, reasonably priced food. My company has also used their catering services for luncheons and holiday dinners, and the owner is always friendly and accommodating. During my recent visit on Tuesday, January 13, 2026, I had the Salisbury steak, collards, and sweet potatoes, which met my expectations. I look forward to returning with my family this weekend.
January 13, 2026
Unprompted review
Reply from ezCater
Hi Gayla!
Thank you for taking the time to share this wonderful review! We’re glad to hear you’ve consistently enjoyed your experiences and appreciate your kind words. We’ll be sure to pass this feedback along to our catering partner. Thanks again for sharing, and we hope you enjoy your next visit!
- The ezCater Team
Customer Service
I really enjoy EZ Cater because of the customer service, the ease of doing a group order, the selection of restaurants, and the form of payment being stored in my account. Convenient and organized. Someone always answers the phone which is very important because yesterday I was trying to place an order but there was a glitch and the lady that answered was able to manually place my lunch order. Huge relief!
January 14, 2026
Unprompted review
Reply from ezCater
Hi Genae,
We're happy to hear that you enjoy our service! It's great to know the group ordering, restaurant selection, and stored payment options are convenient for you. We're especially glad someone was able to assist you with placing your order. Thanks for your feedback!
-The ezCater Team
1st Time Ordering Catering--Office Gives It Thumbs Up!
Professional packaging for office event, on time delivery, hot food, and delicious!
January 13, 2026
Unprompted review
Reply from ezCater
Hi Lisa!
Thank you so much for trusting us with your first catering order! We’re thrilled to hear the team gave us a thumbs up. It’s great to know that the packaging and timing were spot on, and—most importantly—that the food arrived hot and delicious for everyone to enjoy. We truly appreciate the feedback and look forward to being your go-to for the next office lunch!
- The ezCater Team
Great customer service.
January 14, 2026
Unprompted review
Reply from ezCater
Hi Eve!
Thank you so much for your positive feedback! It is wonderful to know that our team's efforts hit the mark for you. We appreciate your kind words and look forward to serving you again soon!
- The ezCater Team
The driver was so nice! Food was great!
The driver was so sweet and caring. He forgot to bring us the serving utensils and came back to make sure we had them. He was great!! As well as the food, as always.
January 14, 2026
Unprompted review
Reply from ezCater
Hello Madi,
We're so happy to hear that the driver's kindness made such a positive impression! We glad you were happy with the food also! Thank you for your wonderful feedback!
-The ezCater Team
BEWARE BEFORE PAYING!!
Our company order over $600 in food for a meeting. We found out later that we needed to add a vegan option for some people attending. I added a $48 vegan dish to the order. Instead of charging us the difference in the order, they left the preauthorization on and tried to charge us the updated total of $677. When that obviously didn't work, they reached out and said that we needed to pay. I looked at our bank account and there was a pending transaction of $617 already and a declined for $677. They told me that I need to contact my bank to have the pending transaction taken off. They don't do that. I asked why they wouldn't just preauthorize for the difference since they already have $617 preauthorized. THEY AGAIN SAID THAT IS NOT HOW THEIR PAYMENT POLICY WORKS. I have never heard of a business doing this. Why should I have to pay twice and wait 5-7 days to get the original money back?? Take your catering business elsewhere. This place is super shady and customer service is HORRIBLE!!!!!!!!!!!!
January 14, 2026
Unprompted review
Reply from ezCater
Hi Misty!
Thank you so much for taking the time to chat with us today. We’re glad we were able to connect and, most importantly, ensure everything is squared away for you. We truly appreciate you bringing this to our attention so we could resolve it quickly. Our team is thrilled to continue supporting your team’s catering needs, and we look forward to serving you again soon!
- The ezCater Team
Ez cater is SO helpful and truly easy
Ez cater makes it so helpful to find places based on reliability and ratings - we are happy with each of our orders to the office.
January 13, 2026
Unprompted review
Reply from ezCater
Hi Tracy,
We're happy to hear that our platform helps you find reliable catering options with great ratings. We appreciate you sharing your positive experiences with our service!
-The ezCater Team
Food was delicious and received on time!
January 10, 2026
Unprompted review
Reply from ezCater
Hi Rosemarie!
We are thrilled to hear you enjoyed the meal and that everything arrived right on time. Thank you for taking the time to share this wonderful review; we appreciate it!
- The ezCater Team
I've had good experiences with EZCater…
I've had good experiences with EZCater for this event and multiple others. I used EZCater over 50 times in 2025. The information they provide is accurate and updated. The EZCAter team communicates well and is responsive.
January 9, 2026
Unprompted review
Reply from ezCater
Hi Lon!
We are thrilled to hear that our team’s communication and the accuracy of our platform have consistently met your standards. We appreciate your continued trust and for choosing us as your go-to partner for event catering. Thank you for your positive feedback and we look forward to serving you again soon!
- The ezCater Team
Ezcater is always so great
Ezcater is always so great. It is so easy to place my order and know that everything is going to be taken care of perfectly! Thanks for your team.
January 8, 2026
Unprompted review
Reply from ezCater
Hi Ryan!
We are thrilled to hear that your ordering experience was seamless. We appreciate you letting us know everything was taken care to your satisfaction. Thank you so much for your wonderful review and we look forward to serving you again soon!
- The ezCater Team
It really is easy and convenient to…
It really is easy and convenient to order through ezCater. I have to order often for work. It helps seeing all the restaurant options on one site, and they have ratings listed for the restaurants which helps you avoid bad ones. In the years I have been using ezCater, I only chose one not-so-great restaurant that didn't deliver on time, but now I have certain go-to restaurants that I use (they are rated as "reliability rockstars" on the site). So now if I want to try a new place I look for that "reliability rockstar" rating.
January 8, 2026
Unprompted review
Reply from ezCater
Hello Liz,
Thank you for sharing your experience! We love hearing this! It’s awesome to know that the 'Reliability Rockstar' badges are helping you order with confidence.
We appreciate your continued trust in ezCater!
-The ezCater Team
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