Dylan Rhodes, was our assistant. We had considerable difficulty making our purchase with the online interest free credit company. He was so helpful, so respectful to two older women who fought with... See more
Company replied
304 Airport Road West, Belfast, BT3 9EJ Northern Ireland, IE
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Dylan Rhodes, was our assistant. We had considerable difficulty making our purchase with the online interest free credit company. He was so helpful, so respectful to two older women who fought with... See more
Company replied
My sister & I went to EZ Living at Holywood Exchange Belfast today. I bought a small lamp table which I'm delighted with. We were served by Phil Brannigan who was so pleasant & interested in helping... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ I had such a lovely experience buying my sofa from Samantha at Easy Living this afternoon . She was so friendly, engaging and professional, and really took the time to understand my need... See more
Company replied
I had an excellent customer experience from Robert and Aaron who delivered my sofa in Belfast. The space between the stairs and the door was very tight making it difficult to get the sofa to fit throu... See more
Company replied
Written by the company
Discover your new home at EZ Living Interiors
A family run, Irish company, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
304 Airport Road West, Belfast, BT3 9EJ, Northern Ireland, Ireland
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Dylan Rhodes, was our assistant. We had considerable difficulty making our purchase with the online interest free credit company. He was so helpful, so respectful to two older women who fought with the technology and codes and passwords and it all took considerable time. He made us coffee, gave us constant support without making us feel stupid or inadequate.
I the end we decided to bring it home to try to complete the transaction
He followed us up with telephone support, offered again to help if we want to go back over to the shop. We managed to complete the purchase and he foned us back confirm all was cplete, we were so grateful we could not have done it without him

Reply from EZ Living Interiors - Belfast Holywood
We went to the store to look for a new bed. We got all the information we needed from Samantha Moffett and were very grateful for her excellent service and advice.

Reply from EZ Living Interiors - Belfast Holywood
Sales lady , Samantha Moffett was very helpful and patient

Reply from EZ Living Interiors - Belfast Holywood
I had an excellent customer experience from Robert and Aaron who delivered my sofa in Belfast. The space between the stairs and the door was very tight making it difficult to get the sofa to fit through the door. Robert and Aaron were outstanding and went out of their way and tried every angle to get the sofa in, and did so successfully. They were helpful, friendly, and professional and made a stressful situation much easier and I am very grateful for their efforts. Shauna M

Reply from EZ Living Interiors - Belfast Holywood
My sister & I went to EZ Living at Holywood Exchange Belfast today. I bought a small lamp table which I'm delighted with. We were served by Phil Brannigan who was so pleasant & interested in helping us. I was able to take the table home there & then he removed the packaging etc to make it easier to transport. We will certainly go back Phil was friendly,professional and made us feel valued.

Reply from EZ Living Interiors - Belfast Holywood
⭐️⭐️⭐️⭐️⭐️
I had such a lovely experience buying my sofa from Samantha at Easy Living this afternoon . She was so friendly, engaging and professional, and really took the time to understand my needs. The whole experience was made even better with a coffee and a few laughs along the way! I never felt pressured and left feeling really happy with my purchase. Thank you, Samantha a pleasure from start to finish! 🛋️☕️😊

Reply from EZ Living Interiors - Belfast Holywood
Member of staff Rich Chambers, Hollywood Exchange, helped us today. He was very helpful, courteous and gave us beneficial advice.

Reply from EZ Living Interiors - Belfast Holywood
The lovely Jenni Wylie helped us on our mission to buy bar stools for our newly fitted kitchen. When we showed her the photos of the kitchen she suggested mixing and matching the colours which we hadn’t thought of but was the perfect choice for adding a pop of colour. Order placed, just waiting for delivery.!! Thanks Jenni.!!

Reply from EZ Living Interiors - Belfast Holywood
Easy to order delivered on time great communication and an excellent product.

Reply from EZ Living Interiors - Belfast Holywood
We recently visited EZ Living Interiors Hollywood and had the pleasure of being assisted by Samantha Moffett, Senior Sales Executive. From the moment we arrived, Samantha was welcoming, friendly, and highly professional.
Her product knowledge was outstanding, and she took the time to understand exactly what we were looking for without ever making us feel pressured. Samantha’s approachable manner, attention to detail, and genuine commitment to customer satisfaction made the entire experience enjoyable and stress-free.
She went above and beyond to ensure we found the right options for our home and provided excellent advice throughout the process. It’s rare to encounter such a high level of customer service, and Samantha is truly a credit to both herself and EZ Living Interiors.
We would highly recommend EZ Living Interiors Hollywood, and in particular Samantha, to anyone looking for a first-class shopping experience. She is a real asset to the company.
Thank you, Samantha, for your exceptional service!

Reply from EZ Living Interiors - Belfast Holywood
Bought 2 chairs on Saturday in the Holywood branch and we were helped by a very friendly professional staff member called Rich Chambers. Very pleased with the service from start to finish.

Reply from EZ Living Interiors - Belfast Holywood
I was after a large living room rug. I was assisted by Dylan Rhodes, who was very pleasant and offered helpful impartial advice. I ended up ordering a rug, and was amazed to find it arrive the very next day (I wasn't expecting it for at least a few days). Great service all in all, and I'd recommend EZ Living.

Reply from EZ Living Interiors - Belfast Holywood
First class service with Samantha Moffitt in the Hollywood store. She was so helpful and incredibly knowledgeable on a whole range of queries from mattresses to dining tables. A real reminder of why going in store beats online shopping every time when you're met with excellent customer service.

Reply from EZ Living Interiors - Belfast Holywood
Delighted with the level of service offered by Dylan Rhodes! He knew every sofa in the place in detail! First purchase from EZ Living and won't be the last!

Reply from EZ Living Interiors - Belfast Holywood
Amazing love my new garden furniture … table had a factory manufacturing fault… no problem deliver guys took it away and new order taken. Customer service team kept me in the loop and new table arrived 10 days later

Reply from EZ Living Interiors - Belfast Holywood
AVOID at all costs and do not buy Gaurdsman Insurance. I bought a 3 seater sofa and 2 matching armchairs and was asked if I wished to purchase insurance, I asked did it cover the set as a whole and was told YES. Fast forward 4 years and my sofa got damaged and I tried to make a claim to be told that my policy didn't exist and was never registered by EZ furniture, after numerous calls and emails I got this rectified, to then be told that all items were dealt with individually and only sofa was covered and no longer in stock, so I am now offered to buy and alternative Sofa and have 2 odd chairs, despite being told different.
The insurance is a scam, I have now heard of numerous people who have discovered that their policy was never registered until they attempted to make a claim. I have emailed customer services and they were helpful but reverted me back to the store and they have failed to return calls .
For transparency I have added customer number for company to view and I am leaving review on behalf of my mother

Reply from EZ Living Interiors - Belfast Holywood
Was met by Dylan Rhodes. Very friendly, patient and knowledgeable. Spent a lot of time in helping us select the correct product for our needs. An outstanding member of your team.

Reply from EZ Living Interiors - Belfast Holywood
I have just bought a new sofa for my living room off Samantha and also some garden furniture off Donna at the EZliving store at Hollywood exchange Belfast. Two very knowledgeable ladies who were very helpful with my purchases. Always a pleasure visiting the store.

Reply from EZ Living Interiors - Belfast Holywood
Very professional and helpful, the store manager Jenni was so lovely to us and overall we had a great experience.

Reply from EZ Living Interiors - Belfast Holywood
Jennifer Wylie in the Holywood store was very helpfull. She took time to explain everything about the recliner we were purchasing.

Reply from EZ Living Interiors - Belfast Holywood
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