EZ Living Furniture - Athlone Reviews 

175
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TrustScore 5 out of 5

4.8

EZ Living Furniture, Unit E1,, Daneswell Business Park, N37 X5T1 Athlone, Roscommon, IE

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Rated 5 out of 5 stars

My interaction with the staff in the store was a very pleasant experience. Everyone was friendly, approachable and extremely helpful. The staff were easy to talk to and more than happy to assist with... See more

Rated 5 out of 5 stars

The store is so well presented. Clean ,bright and airy. Everything displayed so well. The staff member that assisted me was helpful and informative on the choice I made. Excellent customer service... See more

Company replied

Rated 4 out of 5 stars

I had a lovely experience with Diedre in the Athlone srore today buying a garden furniture set. She offered me everything I was looking for but not in a pushy way. Only thing I was disappointed with... See more

Company replied

Rated 5 out of 5 stars

It was a great pleasure to be served by Emma, who has vast knowledge of all the store’s furniture. She is most pleasant and engaging in helping in the choice of furniture & importantly, does not pres... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bar Stool Supplier
  4. Bedroom Furniture Store
  5. Mattress Store
  6. Mirror Shop
  7. Sofa Store

About EZ Living Furniture - Athlone

Written by the company

EZ Living Furniture - The Home You Deserve Starts Here

Sofas - Find Yours

Bed Frames - Find Yours

Mattress - Find Yours

Dining Sets - Find Yours

Home Decor - Find Yours

EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.

Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.

We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.


Contact info

  • EZ Living Furniture, Unit E1,, Daneswell Business Park, N37 X5T1, Athlone, Roscommon, Ireland

Promotion box for EZ Living Furniture - Athlone

EZ Living Furniture - Summer Sale

Absolutely Everything Reduced

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Replied to 64% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(175)

3,284 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent staff

My interaction with the staff in the store was a very pleasant experience. Everyone was friendly, approachable and extremely helpful. The staff were easy to talk to and more than happy to assist with any queries. Excellent customer service and a lovely shopping experience overall. I would highly recommend!

October 30, 2026
Rated 5 out of 5 stars

Excellent service in the Athlone Store…

Excellent service in the Athlone Store , all the staff so helpful .
Great delivery service and furniture assemble service , well worth it.

October 25, 2026
EZ Living Furniture - Athlone logo

Reply from EZ Living Furniture - Athlone

Thank you for your lovely review! We’re delighted to hear you had such a positive experience with our team and were happy with the delivery and assembly services. We really appreciate your feedback and support!

Rated 5 out of 5 stars

The store is so well presented

The store is so well presented. Clean ,bright and airy. Everything displayed so well. The staff member that assisted me was helpful and informative on the choice I made. Excellent customer service.

October 26, 2026
EZ Living Furniture - Athlone logo

Reply from EZ Living Furniture - Athlone

Thank you for your lovely review! We’re delighted to hear you enjoyed the shopping experience and received such helpful, informative service from our team. We really appreciate your kind words and support!

Rated 5 out of 5 stars

Great customer service

Great customer service and so easy to deal with in the store, efficient and fast delivery of goods too!

October 6, 2026
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Reply from EZ Living Furniture - Athlone

Thank you for your lovely review! We’re delighted to hear you found our team so easy to deal with and were happy with the efficient and fast delivery. We really appreciate your feedback!

Rated 2 out of 5 stars

Disappointing handling of a missed bed assembly

I purchased two beds with mattresses from EZ Living Furniture Athlone. The quotations I received showed assembly for two beds, and I was told that assembly of the second bed would be included. The evening before delivery, I called the store specifically to check and was again told that both beds would be assembled.

On delivery day, the team said their instructions covered only one bed, so the second was left unassembled. I followed up with the store and then escalated the matter to customer service. EZ Living apologized and eventually confirmed in writing that the store had missed adding the second assembly to the sales order. However, they said the final order showed only one assembly and offered to complete the second for €45, described as a 50% discount.

I paid the €45 because I wanted the bed assembled without further delay. The installation was subsequently arranged. I appreciate that EZ Living did eventually complete it, but I was disappointed that resolving an acknowledged order mistake required repeated follow-ups and an extra payment from me.

This review concerns the handling of the order and complaint, not the quality of the beds or the conduct of any individual staff member.

August 5, 2026
Unprompted review
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Reply from EZ Living Furniture - Athlone

Hi Rohit,

Thank you for taking the time to provide such detailed feedback. We’re very sorry for the confusion regarding the assembly of your two beds and, in particular, that you were given confirmation that both would be assembled before delivery.

We acknowledge that the second assembly was not added to the sales order as it should have been, and we understand your frustration at having to follow this up and then pay an additional charge to have the assembly completed.

We’re glad that we were ultimately able to arrange the assembly for you, but we appreciate that the process took more time and effort on your part than it should have. We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

The sales assistant was absolutely …

The sales assistant was absolutely brilliant very helpful and a pleasure she made my whole transaction go through with the greatest of ease 10/10

September 22, 2026
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Reply from EZ Living Furniture - Athlone

Thank you so much for your wonderful review! It’s great to hear that our sales assistant was so helpful and made the whole transaction easy and stress-free. We really appreciate your 10/10 feedback and hope to welcome you back again soon!

Rated 4 out of 5 stars

Personel was helpful and offered…

Personel was helpful and offered additional information. Me get clearly information about products.

September 18, 2026
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Reply from EZ Living Furniture - Athlone

Thank you for your lovely review! We’re delighted to hear that our team were so helpful and provided you with clear and useful information about the products. We really appreciate your feedback and hope to welcome you back again soon!

Rated 5 out of 5 stars

amy supported us very well

amy supported us very well

September 6, 2026
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Reply from EZ Living Furniture - Athlone

Thank you for your lovely review! We’re delighted to hear Amy was so helpful and supported you throughout your experience. We’ll be sure to pass your kind feedback on to her. We really appreciate you choosing EZ Living Furniture!

Rated 5 out of 5 stars

It was a great pleasure to be served by…

It was a great pleasure to be served by Emma, who has vast knowledge of all the store’s furniture. She is most pleasant and engaging in helping in the choice of furniture & importantly, does not pressure you to buy. She exemplifies the very best in old fashioned customer service. She is a great asset to EZ Living & we will look for her when we return to the store. 1000 stars. ⭐️⭐️⭐️⭐️⭐️

August 29, 2026
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Reply from EZ Living Furniture - Athlone

Thank you so much for your fantastic 5-star review! We're delighted to hear that Emma provided such exceptional service and shared her extensive knowledge while helping you choose your furniture. It's wonderful to know that her friendly approach and genuine care made you feel comfortable without any pressure.

We'll be sure to pass your lovely feedback on to Emma! Thank you for choosing EZ Living Furniture, and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great display and friendly attentive…

Great display and friendly attentive staff

August 16, 2026
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Reply from EZ Living Furniture - Athlone

Thank you so much for your lovely review!

We're delighted to hear that you enjoyed our displays and found our staff so friendly and attentive. We really appreciate your feedback and hope to welcome you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Friendly no pressure interaction and…

Friendly no pressure interaction and genuine assistance in checking stock and arranging collection

August 9, 2026
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Reply from EZ Living Furniture - Athlone

Thank you for your lovely review. We're delighted to hear that you appreciated our friendly, no-pressure approach and that our team was able to help with checking stock and arranging your collection. It's great to know that everything was made so easy for you. We really appreciate your feedback and look forward to welcoming you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Pleasurable experience!!

Bought a mattress from Alison …. With 7 or 8 ONEFOR ALL vouchers , which took some time and the experience was very positive. Alison was great to deal with, and never complained about the tedious transactions. Alison was so patient and helpful!! A good sale reduction on the mattress to.. a pleasurable experience and thumbs up from us!!!👍👍

August 4, 2026
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Reply from EZ Living Furniture - Athlone

Hi Paul, thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience, especially with Alison. Her patience and helpfulness with the ONE4ALL vouchers are truly appreciated, and we're so glad she made your mattress purchase a pleasurable one. It's fantastic that you also found a great sale reduction. We look forward to welcoming you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Excellent service so far

Polite and helpful staff

July 28, 2026
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Reply from EZ Living Furniture - Athlone

Thank you for your kind review.

We're delighted to hear that you found our staff polite and helpful during your visit. We really appreciate your feedback and look forward to welcoming you back to EZ Living Furniture again soon.

Rated 5 out of 5 stars

Good staff and easy to deal with.

Good staff and easy to desk with.

July 25, 2026
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Reply from EZ Living Furniture - Athlone

Thank you so much for your wonderful review, Stephen!

We're absolutely delighted to hear that you had such a positive experience with our staff and found us easy to deal with. It means a lot to us that you took the time to share your feedback. We truly appreciate your business and hope to welcome you back to EZ Living Furniture again soon for all your home furnishing needs.

Rated 5 out of 5 stars

Great customer service and love the set…

Great customer service and love the set up of the place.

July 16, 2026
EZ Living Furniture - Athlone logo

Reply from EZ Living Furniture - Athlone

Thank you for your wonderful review.

We're delighted to hear that you received great customer service and enjoyed the layout and setup of our store. We really appreciate your kind feedback and look forward to welcoming you back to EZ Living Furniture again soon.

Rated 5 out of 5 stars

Siobhan was excellent in helping me…

Siobhan was excellent in helping me with my purchase and setting a delivery date.
Would highly recommend EZ Living for all furniture needs

July 17, 2026
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Reply from EZ Living Furniture - Athlone

Noreen, thank you so much for your wonderful review!

We're absolutely delighted to hear that Siobhan provided you with excellent service and made your purchase and delivery date setting so smooth. It's fantastic to know you'd highly recommend EZ Living Furniture for all your furniture needs. We truly appreciate your custom and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Helpful

Helpful, kind staff. Delivery went as scheduled. Great service.

June 27, 2026
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Reply from EZ Living Furniture - Athlone

Lani, thank you so much for your wonderful review!

We're absolutely delighted to hear about your positive experience with our staff and that your delivery went smoothly. Providing helpful and kind service is exactly what we strive for, so it means a lot to us that you noticed. We truly appreciate you choosing EZ Living Furniture and hope to see you again soon for all your future furniture needs.

Rated 5 out of 5 stars

Store staff are so helpful and friendly

Store staff are so helpful and friendly

July 8, 2026
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Reply from EZ Living Furniture - Athlone

Thank you so much for your wonderful review!

We're absolutely delighted to hear that you found our store staff so helpful and friendly. It means a lot to us that our team made such a positive impression during your visit. We strive to create a welcoming and supportive environment for everyone, and it's fantastic to know we achieved that for you. We look forward to welcoming you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Very pleasant experience.

Very pleasant and helpful staff. Walked around for a while and was greeted by the staff but didn't feel hassled, which is a bugbear of mine. Staff member went to a bit of trouble to find the item I wished to purchase. Everything was seamless and easy. Would recommend.

June 22, 2026
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Reply from EZ Living Furniture - Athlone

Thank you for taking the time to share your experience!

We're delighted to hear that you found our team pleasant and helpful, and that you felt comfortable browsing without any pressure. It's great to know that our staff member was able to assist in finding the item you were looking for and that the whole process was seamless and easy. We really appreciate your recommendation and look forward to welcoming you back to EZ Living Furniture in the future.

Rated 5 out of 5 stars

I really liked the layout of the shop

I really liked the layout of the shop. It was nice and relaxed and very easy to get around and see items. Also the salesperson (Timmy) was very friendly and helpful.

June 14, 2026
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Reply from EZ Living Furniture - Athlone

Hi Anne, thank you so much for your wonderful review!

We're delighted to hear you enjoyed the relaxed atmosphere and layout of our store, making it easy to browse our collections. It's also fantastic to know that Timmy provided you with such friendly and helpful service. We hope you found exactly what you were looking for and we look forward to welcoming you back to EZ Living Furniture again soon!

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