EZ Living Furniture - Dublin Collection Depot Reviews 

44
TrustScore 3.5 out of 5

3.7

Damastown Walk Damastown Industrial Estate, Mulhuddart, D15 WFR8 Dublin, Dublin, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I've purchased many furniture pieces over the years from the shop floor, but this recent purchase was made online, without viewing the chair. I trust Ezliving Furnitures quality. Loved using... See more

Company replied

Rated 5 out of 5 stars

Really simple. Collection point very convenient to M50 and in and out in 5 mins. Bulky box loaded into my boot by a very pleasant young man

Company replied

Rated 5 out of 5 stars

Everything made easy online, wasn’t happy with the long wait for delivery so arranged collection with ease. All handled very well by customer service and pickup was very straightforward too in mulhudd... See more

Rated 5 out of 5 stars

Spoke with a lovely staff member on Friday evening in your Airside extremely helpful and knowledgeable, he was able to point me in the right directions. Bought the product on line as it was not avai... See more

Company replied


Company details

  1. Furniture Store
  2. Bar Stool Supplier
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Mirror Shop
  6. Sofa Store

About EZ Living Furniture - Dublin Collection Depot

Written by the company

EZ Living Furniture - The Home You Deserve Starts Here

Sofas - Find Yours

Bed Frames - Find Yours

Mattress - Find Yours

Dining Sets - Find Yours

Home Decor - Find Yours

EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.

Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.

We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.


Contact info

  • Damastown Walk Damastown Industrial Estate, Mulhuddart, D15 WFR8, Dublin, Dublin, Ireland

  • 353818222272
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3.7

Average

TrustScore 3.5 out of 5

44 reviews

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Replied to 49% of negative reviews

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3.7

All reviews

(44)

3,027 reviews in the last 12 months

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Rated 5 out of 5 stars

Really simple

Really simple. Collection point very convenient to M50 and in and out in 5 mins. Bulky box loaded into my boot by a very pleasant young man

August 3, 2026
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Reply from EZ Living Furniture - Dublin Collection Depot

Thank you for your lovely review. We're delighted to hear that you found our collection point so convenient and that everything was quick and easy. It's great to know that our team member was so pleasant and helped load your purchase into the car. We really appreciate your feedback and hope to welcome you back again soon!

Rated 5 out of 5 stars

Excellent experience

I've purchased many furniture pieces over the years from the shop floor, but this recent purchase was made online, without viewing the chair. I trust Ezliving Furnitures quality.

Loved using the website.

The chair was ready to collect, 2 days later, from the warehouse.
*My husband said the young guy he dealt with in the warehouse was really friendly.

I'm thrilled with the chair and the entire purchase experience from start to finish.

July 26, 2026
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Reply from EZ Living Furniture - Dublin Collection Depot

Hi Trish, thank you so much for taking the time to share your wonderful feedback!

We're delighted to hear you had such a positive experience with your recent online purchase, from browsing our website to collecting your new chair. It's fantastic to know our team in the warehouse could make your husband's visit a friendly one too. We truly appreciate your continued trust in EZ Living Furniture and hope you're loving your new chair! We look forward to welcoming you back again soon.

Rated 1 out of 5 stars

Click and collect only when you have flexibility for waiting 18 days.

Click and collect is a nightmare.

June 28, 2026
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Reply from EZ Living Furniture - Dublin Collection Depot

Dear Samet,

Thank you for taking the time to leave your feedback.

We're sorry to hear that your click and collect experience did not meet your expectations.
While collection times can occasionally be affected by factors outside our control, we understand that waiting longer than anticipated is frustrating, particularly when you're relying on your order being ready within a certain timeframe.

We appreciate you sharing your experience, as feedback like this helps us review our processes and the information we provide to customers. We continually work to improve availability, communication, and collection times wherever possible.

We value your custom and hope you'll consider shopping with us again in the future, giving us the opportunity to provide you with a better experience."

Rated 5 out of 5 stars

Excellent customer support

Excellent customer service and value for money products

April 26, 2026
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Reply from EZ Living Furniture - Dublin Collection Depot

Hi Rohith, thank you so much for your wonderful review!

We're absolutely thrilled to hear that you had an excellent experience with our customer service and are happy with the value our products offer. It means a lot to us that you've chosen EZ Living Furniture. We look forward to welcoming you back again soon for your next furniture find!

Rated 5 out of 5 stars

Collected from the depot in Dublin 15…

Collected from the depot in Dublin 15 and staff were very helpful and went above and beyond. I really appreciated their kindness. The item purchased is beautiful, excellent quality and worth the price.

January 12, 2026
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Reply from EZ Living Furniture - Dublin Collection Depot

Hi Maggie, thank you so much for your wonderful review!

We're absolutely delighted to hear that you had such a positive experience collecting your furniture from our Dublin 15 depot and that our team went above and beyond for you. It means a lot to us that you appreciated their kindness. We're also thrilled that you love your new item and find it to be beautiful, excellent quality, and worth the price. We look forward to welcoming you back to EZ Living Furniture again soon!

Rated 5 out of 5 stars

Hassle free

Hassle free. Very nice man packed my mattress into the car. I was done in 5min. 😃

February 2, 2026
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Reply from EZ Living Furniture - Dublin Collection Depot

Hi Bozena,

Thank you for taking the time to leave a review. We’re so pleased our team was able to assist you and make your experience a positive one.

Kind Regards,
EZ Living Furniture Team

Rated 1 out of 5 stars

Wont be shopping here again.

What’s a terrible experience. I bought a table online over the Christmas period. Only after I completed the transaction did I get an email to state that their warehouse wouldn’t open again until Jan 13th. Who stays closed that long after Christmas?

I then get a text message to say the table is ready for collection between 9-4. I drive all the way out to Damastown to be met by closed gates and a sign that says open Tuesday and Thursday. This is despite the fact that I got a message from them saying to collect between 9 to 4. There was no instructions to say that the business was only open on Tuesdays and Thursdays.

I then take a morning off work to go collect the table. I arrive at the warehouse to be met by two completely unhelpful lads working in the warehouse who looked at me as if I had 10 heads it took them about 20 minutes to find the table and at one point one of them shook their shoulders when I asked what happens if you can’t find it there wasn’t so much as a thank you and I had to ask them to help me lift it into the car

Honestly, a really really poor experience and I would not be shopping there again.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Everything made easy online

Everything made easy online, wasn’t happy with the long wait for delivery so arranged collection with ease. All handled very well by customer service and pickup was very straightforward too in mulhuddart

December 1, 2025
Rated 2 out of 5 stars

Click & Collect

Picked up 2 boxes in Airside and the manager in particular was just really nice and very pleasant to any staff around. However. The boxes were in bits, wrapped way way too tightly together but I thought nothing of it and off I went. I had to cut one of the boxes open to end get the holder out and the other one I have just opened to find the glass broken in 1 area.. Very disappointing. However. I went back and the staff were just amazingly helpful. Again. Super staff and great interaction between them. A genuine upbeat feel. WIll defo go back but maybe not to pick up on-line order. Thanks

November 25, 2025
Rated 5 out of 5 stars

Made an online purchase for collection…

Made an online purchase for collection at collection centre after receiving email to collect my purchase it was not at the centre, however after this mistake the item was delivered by courier service to my home, well done EZ living customer service

August 15, 2025
Rated 3 out of 5 stars

Pick up versus delivery

It was easy to naviagate the website and purchase the chairs. However, as I wanted to get the goods sooner, I chose to collect them and then learnt it will take as long to collect them as it would have done to have them delivered for free. Plus the collection time is very limited and the site far away. I would have gone with delivery if I had know. But I'm looking forward to getting them!

July 30, 2025
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Reply from EZ Living Furniture - Dublin Collection Depot

Good morning Chris,

Unfortunately the item you chose was sold out of our Dublin warehouse and we only had limited stock available in our Galway Warehouse.

This is where the delay was as due to a high volume of orders at present we had a backlog of items awaiting transfer to other warehouses/destinations for collection.

Normally we can organise collection same week or the next week pending on the day the order was processed.

Once again - thank you for shopping with us - we are very grateful.

Rated 4 out of 5 stars

Collecting from the depot.I decided to save €50 by collecting the…

I decided to save €50 by collecting the item myself. The staff were very helpful - once I got there! I would have appreciated some clearer directions.

July 4, 2025
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Reply from EZ Living Furniture - Dublin Collection Depot

HI Anne,

Thank you for taking the time to review us and we are delighted to hear the team were so helpful.

In relation to having clearer directions - I am not really too sure on what is required here as the email confirming your collection states the address and eircode with the collection times as above..

EZ Living Furniture Depot
Damastown Walk
Damastown Industrial Estate
Mulhuddart
D15 WFR8 Dublin 15


Collection Hours: 9am - 3pm
Tuesday & Thursday only

Rated 1 out of 5 stars

I cancelled my order over 11 days ago…

I cancelled my order over 11 days ago and despite two calls to your customer service dept, I am still awaiting on a refund.

July 10, 2025
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Reply from EZ Living Furniture - Dublin Collection Depot

Hi Ger,

I have just looked into this and can see the refund has been issued.

As the item had been booked for collection and on dispatch - the warehouse had to remove it before we could issue the refund - sincere apologies for the delay - it was not intentional.

Thank you for shopping with us.

Rated 5 out of 5 stars

Easy collection, quick service

Easy collection, order was available very quickly and the depot workers friendly and helpful. It was a large order, but he loaded the van efficiently and I was in and on the road in less than 20 minutes.

May 19, 2025
Rated 1 out of 5 stars

We ordered with yourselves as the item…

We ordered with yourselves as the item showed IN STOCK.Chose Click and Collect hoping we could collect the item within a few days but received an email saying item will be ready to be collected in 2 weeks time.We feel misled by yourselves

May 13, 2025
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Reply from EZ Living Furniture - Dublin Collection Depot

Hi Hilary,

I have just had a look at your order and can see that unfortunately we had none of the item left in stock in our Dublin warehouse and had to transfer one up from Galway - unfortunately this is what the delay was.

Normal procedure we would have it that week or the following week pending on the day the order was placed.

Again - we are so sorry for the delay.

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