I ordered online and I got an acknowledgement email stating the days and times my order could be collected. I misread the date of collection. I arrived a week early..the lovely young man at receptio... See more
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Location
Switch locationHarbour Enterprise Park, New Docks Road, H91 KA48 Galway, Galway, IE
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See what reviewers are saying
I ordered online after taking a visit to the Galway branch .everything is laid out so well it is easy to find thevsection that interests you.once i had decided i went online and ordered .i am due to r... See more
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I always have a lovely experience in ezliving the staff in the Galway branch are supper kind & so helpful. Nothing is to much bother for them even this time of year when it's busy with christmas decor... See more
Ordered a fab footstool to go with couch bought before Christmas. On sale, so great offer. Brilliantly packed & delivered by couriers. Very happy. Same when we got couch, so easy & efficient & deliver... See more
Company replied
Company details
About EZ Living Furniture - Galway Collection Depot
Written by the company
EZ Living Furniture - The Home You Deserve Starts Here
EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.
Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.
We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.
Contact info
Harbour Enterprise Park, New Docks Road, H91 KA48, Galway, Galway, Ireland
- 353818222272
EZ Living Furniture - Summer Sale
4.1
Great
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically replies within 2 weeks
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Staff were not friendly and they did…
Staff were not friendly and they did not even bother to show any of the bed frames
August 18, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Thank you so much for your lovely review! We're delighted to hear that you received great customer service. We really appreciate your kind feedback and look forward to welcoming you back to EZ Living Furniture again soon!
I ordered online after taking a visit…
I ordered online after taking a visit to the Galway branch .everything is laid out so well it is easy to find thevsection that interests you.once i had decided i went online and ordered .i am due to receive mynorder on Wednesday .
July 26, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Thank you so much for your wonderful feedback, Ann!
We're delighted to hear you enjoyed your visit to our Galway branch and found our layout so helpful. It's fantastic that you had a smooth experience transitioning from browsing in-store to ordering online. We're really looking forward to you receiving your order on Wednesday and hope you'll be absolutely thrilled with your new furniture. We appreciate you choosing EZ Living Furniture and hope to welcome you back again soon!
Great customer service and excellent quality
Excellent quality and value for money and great customer service
July 15, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Hi Mel, thank you so much for your wonderful review!
We’re absolutely delighted to hear that you found our furniture to be of excellent quality and value, and that our customer service met your expectations. It means a lot to us that you had such a positive experience. We look forward to welcoming you back to EZ Living Furniture again soon for more great finds!
Reply from EZ Living Furniture - Galway Collection Depot
Hi Mary, thank you so much for your wonderful review and for taking the time to share your experience with us.
We're absolutely delighted to hear you had such a great time in our store and that Colin provided fantastic service. It's always rewarding to know our team is making a difference. We love having you as a customer and hope to see you again soon at EZ Living Furniture!
Great selection customer service and display of…
Great selection and display of furniture also very friendly staff
June 30, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Thank you for your kind review. We're delighted to hear that you enjoyed our wide selection and displays of furniture, and that you found our team friendly and welcoming. We really appreciate your feedback and look forward to welcoming you back to EZ Living Furniture again soon.
I ordered online and I got an…
I ordered online and I got an acknowledgement email stating the days and times my order could be collected.
I misread the date of collection. I arrived a week early..the lovely young man at reception checked out the details and asked me to wait a few minutes. He arrived back with my order and loaded it in to my car. I really appreciated his customer service, nothing was too much trouble. He saved me another round trip of 60km by being so obliging. I will certainly shop and recommend EZLiving going forward.
June 16, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Mags, thank you so much for sharing your wonderful experience with us!
We're delighted to hear that our team member went the extra mile to assist you, especially with your collection. It's fantastic to know his efforts saved you a significant journey. We truly value your kind words and your willingness to recommend EZ Living Furniture. We look forward to welcoming you back again soon!
My chair was a click & collect order…
My chair was a click & collect order but it was packaged well enough and it was in perfect condition.
June 15, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Thank you for your feedback!
We’re delighted to hear that your Click & Collect order was well packaged and arrived in perfect condition. It’s great to know everything met your expectations. We appreciate you taking the time to share your experience and hope you enjoy your new chair!
Reply from EZ Living Furniture - Galway Collection Depot
Hi Thomas, thank you so much for your wonderful review!
We're absolutely delighted to hear that you found our staff to be lovely. They work hard to ensure every customer has a positive experience, so your feedback means a great deal to us. We hope to see you again at EZ Living Furniture soon for more lovely interactions!
A nice welcoming atmosphere, helpful and knowledgeable staffstaff who can advise
The staff are always helpful and pleasant to deal with. The lay out and presentation of the furniture in the shop.
May 9, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Thank you for your kind feedback!
We’re delighted to hear you consistently find our staff helpful and pleasant to deal with, and that you enjoy the layout and presentation of our furniture in-store. We really appreciate you taking the time to share your experience!
The service given was excellent
The service given was excellent. I had a problem with table and it was dealt with quickly and without any fuss.
April 9, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Thank you for your kind feedback!
We’re delighted to hear you received excellent service and that your issue with the table was resolved quickly and without any fuss. We really appreciate you taking the time to share your experience!
Great customer service
Great customer service. Purchased online, customer service followed up by email to advise about a delay on one item at the Galway depot but arranged for free delivery within a week. Very helpful rep.
March 29, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Hi Ciara,
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you had such a positive experience with our online customer service team.
It's fantastic that we could arrange free delivery for you so quickly.
We genuinely appreciate you choosing EZ Living Furniture and hope to welcome you back again soon!
A very poor service from Galway
A very poor service from Galway
Warehouse to collect an item which was urgently needed
Was not open on day of purchase ie. Saturday . Warehouse collection only possible tue and Thursdays 9-4 . This is very limited opening hours and totally unacceptable for incapacitated customers needing to rely on someone to collect . Family friends neighbours work those house . Even a 5pm collection was a definite no by ez living .
March 21, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Hi Grainne,
Many thanks for your order.
Unfortunately furniture items ordered cannot be collected on the same day as items need to go on dispatch and be picked and checked for collection.
The order was placed on saturday afternoon and booked in for collection on the Tuesday which was the quickest possible turnround for this.
We only offer warehouse collections during the week as our warehouse operates monday to friday only.
We can only apologise the tuesday did not suit for collection.
However we would like to thank you for shopping with us and supporting our business.
Winchester dining table
I ordered a Winchester dining table from EZ Living Interiors. It was delivered by Nathan and Radivoj. In a very short time they had it assembled for me. They were both very friendly, professional, and extremely helpful. They are a credit to EZ Living. I am very satisfied with my purchase.
February 26, 2026
Unprompted review
Reply from EZ Living Furniture - Galway Collection Depot
Hi Bridie, thank you so much for taking the time to share your wonderful experience with us!
We're absolutely delighted to hear how impressed you are with your new Winchester dining table and especially with the fantastic service provided by Nathan and Radivoj. They'll be thrilled to know their efficiency, friendliness, and professionalism were so appreciated. We truly value your feedback and hope you enjoy your beautiful new table for years to come! We look forward to welcoming you back to EZ Living Furniture again soon.
Reply from EZ Living Furniture - Galway Collection Depot
Hi John,
Thank you for your feedback.
Thanks for highlighting our team! Providing friendly and knowledgeable service is something we pride ourselves on, and we’re thrilled you experienced that firsthand.
King Regards,
EZ Living Furniture team.
Efficient service…
Ordered a fab footstool to go with couch bought before Christmas. On sale, so great offer. Brilliantly packed & delivered by couriers. Very happy. Same when we got couch, so easy & efficient & delivered & assembled too.
February 2, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Hi Orlaith,
We’re so pleased you had such a positive experience all around. Great service and quality products are what we strive for every day.
Kind Regards,
EZ Living Furniture Team
Fast delivery
Bought a mattress from EZ living furniture. It was delivered about 4 days later. Very efficient! I’ve bought a good few items over the years and I don’t think I’ve ever been disappointed with the products or delivery. I’ll continue to keep ordering from them!
January 25, 2026
Reply from EZ Living Furniture - Galway Collection Depot
Hi Rachel,
Thank you so much for your continued support!
We’re delighted to hear your mattress was delivered so quickly and that you found the whole process efficient. We really appreciate your loyalty and look forward to helping you again in the future!
Kind Regards,
EZ Living Furniture Team
If I could give zero stars I would, and that’s no exaggeration, terrible customer service.
If I could give zero stars I would and that’s no exaggeration.
I Was delivered a sideboard before Christmas, upon opening package soon realised my sideboard was badly damaged in several areas.
I got On to customer care rep HEATHER right away and organised a delivery of a replacement sideboard for 15/1/2026, that arrived and I made the delivery drivers open on the spot themselves before taken away original delivered damaged sideboard, and what would you know another badly damaged sideboard which was even worse so that had to go back also.
That’s 2 damaged sideboard’s now.
On to customer care again girl called CAOIMHE assured that another delivery of a replacement sideboard is scheduled for 22/1/26, “ third time lucky eh” i thought, but nope.
For the other two sideboards delivered I had to organise days off work to accommodate delivery as ez living stated Thursdays are the only delivery day in that area, so again for the third delivery attempt which I was told was for for 22/1/26 I had to organise my schedule around it,
Usually with deliveries you get a message the day before confirming that your delivery is tomorrow and a live tracking link will be provided which you get morning of delivery.
I did not get that message on the 21/1/26 as I should have, nor did I get the live tracking link the morning of delivery.
So here I am not in work as I organised time off to accommodate delivery which ez living has messed up, technically out of pocket and My time absolutely wasted, and still with a damaged sideboard I paid €800 for.
I would not recommend anyone to deal with ez living, and if you hear the name CAOIMHE or HEATHER run for the hills.
January 22, 2026
Unprompted review
Excellent customer service.
Excellent customer service.
I ordered a table & chairs which I hoped to have for Xmas. The delivery wasn't until after Xmas. I emailed customer services & Shirley who was so helpful arranged for me to collect it at the warehouse. Very professional & friendly service.
December 8, 2025
Unprompted review
I don’t know why I chose this place
I don’t know why I always give this place another chance.
First I can order an item for click and collect tomorrow. AFTER ordering I get a mail saying actually it’s available to collect in two days.
Get ANOTHER email saying it’s NOT available to collect, but it will be sent out free within two weeks. This is bananas, you have to tell people this before they purchase, not afterwards or whenever you like.
December 8, 2025
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