EZ Living Furniture - Tullamore Reviews 

203
TrustScore 5 out of 5

4.8

Unit A, Tullamore Retail Park, R35 VK70 Tullamore, Offaly, IE


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Rated 5 out of 5 stars

Here are polished versions you can post as a review for Ez Living: *For Google Reviews (best option):* > Excellent service at EZ Living. The staff gave a clear explanation and were ver... See more

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Rated 5 out of 5 stars

Gary who works in Ez Living Tullamore is very good. Not alone did he remember my previous purchase with him but in general he is so helpful and patient.

Company replied

Rated 5 out of 5 stars

Recently visited the store looking for some items as we moved house. Whilst looking we were approached by Aaron and asked did we need any help with anything. He was friendly and gave us some great adv... See more

Company replied

Rated 5 out of 5 stars

Have no hesitation in giving five stars for the Tullamore branch.The selection & style of furniture in this store is every home owners dream.I don't believe I have ever left without purchasing somethi... See more

Company replied


Company details

  1. Furniture Store
  2. Bar Stool Supplier
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Mirror Shop
  6. Sofa Store

About EZ Living Furniture - Tullamore

Written by the company

EZ Living Furniture - The Home You Deserve Starts Here

Sofas - Find Yours

Bed Frames - Find Yours

Mattress - Find Yours

Dining Sets - Find Yours

Home Decor - Find Yours

EZ Living Furniture is Ireland's largest family owned furniture retailer. From humble origins in Galway, it now boasts 22 stores across Ireland and Northern Ireland, with plans for further expansion in the coming months.

Here at EZ Living Furniture we pride ourselves on providing quality furniture at affordable prices along with excellence in customer service. We buy direct from the manufacturer, cutting out the middlemen, meaning whether you are purchasing a new sofa, mattress, dining table or bed, you are getting incredible value for money.

We don't claim to know anything about TV's, laptops, phones or home appliances. But we do know furniture, style and interior trends. We are your furniture and interiors experts. We are EZ Living Furniture.


Contact info

  • Unit A, Tullamore Retail Park, R35 VK70, Tullamore, Offaly, Ireland

  • 353818222272
Promotion box for EZ Living Furniture - Tullamore

EZ Living Furniture - Summer Sale

Absolutely Everything Reduced

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(203)

3,107 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a kitchen table in the…

I bought a kitchen table in the Tullamore store a while ago and I have to say, I really enjoyed the experience. The selection was so varied I knew I’d find something to suit and Aaron, who helped us both days we were in store, gave us good advice and was patient as we made our final choice. I rarely give reviews, but people and stores deserve them when they provide a great service. I’ve been in several times since my purchase, and each time the service and attention is just as good.

May 14, 2024
Unprompted review
EZ Living Furniture - Tullamore logo

Reply from EZ Living Furniture - Tullamore

Good morning Shauna,

Thank you so much for taking the time to share your experience with us!

Its great to hear that you enjoyed your time at our Tullamore store and that Aaron provided you with excellent assistance in selecting your kitchen table. It’s fantastic to know that his advice and patience were appreciated.

We are so grateful for your kind words and your continued support.

We look forward to seeing you again in the future!

Rated 5 out of 5 stars

Great service in Tullamore Store

Great experience in the Tullamore Store. Have bought the majority of our furniture for our house from Ezliving Furniture Tullamore and have always had an excellent experience. The selection of items is second to none and all the stock is bang on trend. Today was no different when supported by Aaron to purchase furniture for my workplace. Excellent customer service, extremely knowledgeable and really helpful, made the process so simple and smooth. Would highly recommend the store and thanks to all the staff for a great shopping experience.

May 20, 2024
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good morning John,


It sounds like EZ Living's Tullamore store has consistently provided you with fantastic service and a wide selection of on-trend furniture!

It's great to hear that Aaron and the rest of the staff were extremely helpful and knowledgeable, making your shopping experience simple and enjoyable.

Recommending the store speaks volumes about the quality of service you received - thanks so much for sharing your positive experience!

Rated 5 out of 5 stars

Visited the EZ Living Furniture store…

Visited the EZ Living Furniture store today in Tullamore, don’t normally write reviews but this gentleman deserved a special mention Aaron. Aaron was extremely helpful, very knowledgeable answering all my questions and just made my overall experience a very enjoyable one.

May 20, 2024
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good afternoon Zak,

Thank you for your great review on your recent visit to our store in Tullamore.

Aaron is great - we are delighted to hear that he looked after you so well and mad a lasting impression!

Rated 5 out of 5 stars

Was in the Tullamore branch over the…

Was in the Tullamore branch over the weekend looking to purchase a mattress
Aaron in the store was very helpful and knowledgeable in selecting my mattress
I highly recommend Aaron and the store
Definitely coming back for future purchases

May 18, 2024
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good afternoon Shauna - thank you for your review and taking the time to share it online.

Rated 5 out of 5 stars

I was looking into getting a furniture…

I was looking into getting a furniture set with the family in the EZ living store and I came across a lovely young lady by the name of Rachel, she walked us around the shop and showed us all the sets they had to offer and talk us through how each one is different and the prices of each one she was also so kind and friendly with my kids which is quite rare to find in most places nowadays
I must say I was extremely satisfied with the care I got today in the store

May 20, 2024
Unprompted review
EZ Living Furniture - Tullamore logo

Reply from EZ Living Furniture - Tullamore

Hi Josh,

It sounds like you had a fantastic experience at EZ Living Furniture thanks to Rachel's!

It's wonderful to hear that she went the extra mile to ensure you and your family had a great time at the store.

If you ever need assistance again in the future, don't hesitate to reach out to Rachel or any member of our team. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

I was in the Tullamore store today and…

I was in the Tullamore store today and was dealing with Rachel she was very knowledgable and professional I would highly recommend and will definitely be back

May 20, 2024
Unprompted review
EZ Living Furniture - Tullamore logo

Reply from EZ Living Furniture - Tullamore

Good afternoon Jack,

Thank you for your positive feedback - we are thrilled to hear it!

Rated 5 out of 5 stars

Have no hesitation in giving five stars…

Have no hesitation in giving five stars for the Tullamore branch.The selection & style of furniture in this store is every home owners dream.I don't believe I have ever left without purchasing something.Online shopping is wonderful but the one to one customer service you receive in this store is second to non.The staffs knowledge & willingness to help is something very rare in other stores.Thank you EZ team & a special thank you to Aaron for your patience & for taking the stress out of furnishing our new home.

May 18, 2024
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good Afternoon Denise,

We are delighted to read your 5 star review on your recent experience with our Tullamore store.

It is so lovely to hear our customers thoughts and great to know the team in the store are so helpful.

Thank you for taking the time to review us online - we are very grateful..

Rated 2 out of 5 stars

Ordered a dining table with EZ Living…

Ordered a dining table with EZ Living which we knew was coming in February. The table was further delayed to March unexpectedly. We were without a dining table and had to choose a substitute. The price difference was €150 and we only received €50. We had to call up to fix over phone and their mistake was fixed. Time was taken to go collect new table and it was given without the legs. Product was fine but communication around delays and refund were poor. Disappointed as wanted to support an Irish Company.

January 24, 2024
Unprompted review
EZ Living Furniture - Tullamore logo

Reply from EZ Living Furniture - Tullamore

HI Evan,

I believe we have responded to your partners one star review just previous to this with the explanation which I see has now been removed.

But I will respond here as close as possible matching the previous response.

The order was placed on 11th December @ 9pm (table was out of stock at time of ordering)
This was also re-confirmed to you on 12th December @ 8.30am once your order was processed stating the table was due into stock mid February approx.

On 25th January when we received shipping updates notifying us the shipment was delayed we then called you to advise this (which was 2 weeks prior to when it was due to arrive into stock) and gave you some options to choose from if you were not able to wait for the original order.

On 25th January - you had then emailed looking to change the table and for the price reduction to be applied.

Whilst your email was responded to the following morning and the price reduction was applied with 50.00 refunded as the original table purchased was reduced by a further 50.00 - this was the only change that was noted at the time.

However when we responded to confirm the 50.00 refund had been actioned - you then called us to say it was a change of table altogether which we had not noted from previous email and have apologised that we missed this.. it was an oversight on our behalf - the change of table and further refund of 100.00 was then actioned immediately and the remaining refund of the 100.00 was issued back to your card.

There was no issue with communication -
Your initial email came through at 5pm on the 25th - it was responded to at 9.40am on the 26th the following morning with everything changed and refund processed by 10.23am.

Your table was then booked for the quickest collection (in 5 days at your chosen store)

As per the previous response - we can only apologise that the legs of the table was not given to you on the day and only one box was loaded in your car - We hold our hands up to this - Yes it was an error on our behalf which we are so very sorry - this was human error however I feel we put it right when the legs of the table were dropped to your parents home.

We are a proud Irish company with a great team of dedicated hard working people - on on occasion human error can occur.

We do hope this does not deter you from shopping with us in the future.




Rated 1 out of 5 stars

Disappointing Experience with EZ Living

I purchased a bed frame from EZ Living, spending over €1400, with an expectation of quality and service commensurate with the price. Unfortunately, my experience was far from satisfactory. After a prolonged wait of three weeks for delivery, the bed frame arrived today with a broken leg. This was not just an inconvenience but also a letdown, considering the anticipation and the amount spent.

I had chosen EZ Living over other reputable competitors, hoping for superior quality and customer service. However, the issue of receiving a damaged product and the overall experience have led me to rethink this decision. Based on my experience, I cannot recommend EZ Living to those seeking assurance of quality and service. This incident reflects a need for improvement in their quality control and customer service standards.

Overall, my experience with EZ Living was underwhelming, and I advise potential customers to temper their expectations if considering a purchase from them.

January 17, 2024
Unprompted review
Rated 4 out of 5 stars

Great service

Great service, very fast delivery. The table was not as good quality as I thought but overall is good

November 18, 2023
Rated 5 out of 5 stars

10/10

Great selection of furniture both instore and online. Iv purchased a number of chairs and the price and quality was great. The staff in Tullamore store have been amazing, so easy to deal with and very helpful.

May 10, 2023
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Hi Lr

thank you for your wonderful feedback for our team and store

we will be sure to pass on the compliments and look forward to welcoming you again

Rated 5 out of 5 stars

The staff was kind and the item arrived…

The staff was kind and the item arrived very quickly. The furniture was of superb quality. Love it

April 26, 2023
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good afternoon Anton,

Thank you for your very kind review - we are thrilled to hear your lovely feedback - its always good to know our customers are happy with the service.

Thank you for shopping with us!

Rated 5 out of 5 stars

Great quality with great prices

All staff in the Tullamore Branch very helpful and knowledgeable. Purchased a living room set great quality and reasonable prices. Just purchased a mattress for my sons bed from them as the price was a great deal and this a company I would trust.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

Delt with Mark in Tullamore

Delt with Mark in Tullamore. Staff all round 100%

January 22, 2023
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good morning David,

Thank you for your wonderful feedback - its super to know our team are doing a great job in keeping our customers happy and looked after!

Rated 5 out of 5 stars

Good customer service

Good customer service, served by Claire today

December 10, 2022
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Thank you som much Liz! Happy Christmas to you!

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff
Shop looks amazing

November 23, 2022
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Good morning Michael - thank you so much for the feedback - we are possibly a bit biased but have to agree with you - the shops do look amazing!!

Thanks again and have a lovely christmas!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. We'll layer out store

November 15, 2022
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Thank you so much for this wonderful review Martina! We really appreciate it :)

Rated 5 out of 5 stars

Loved my experience in tullamore really…

Loved my experience in tullamore really lovely girls x and a lovely shopping experience 😊
Charlene

November 11, 2022
Unprompted review
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Reply from EZ Living Furniture - Tullamore

Thank you so much for these kind words Martina! We do have a wonderful staff and we are so thrilled to see you had a wonderful shop experience! Hope to see you soon :)

Rated 5 out of 5 stars

*****

Very friendly and helpful service from Aaron in store today. Will be back again

November 1, 2022
Unprompted review
EZ Living Furniture - Tullamore logo

Reply from EZ Living Furniture - Tullamore

Thank you Laura for reviewing us online - it is very much appreciated.

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