Ezwills Reviews 

34
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I made a will for Singapore assets but live in Thailand - I bought the Superior package and made a dumb mistake completing the will -the Ezwills team provided instant advice and because it was the Sup... See more

Rated 5 out of 5 stars

EZWills makes it super easy to create your will online with full confidence. First, the blog/ articles on the website reflect the expertise and approach to guide you, it feels like they truly care. Th... See more

Rated 5 out of 5 stars

This platform made the Will writing process become so much easier. The team also responded promptly to my queries raised and addressed all my concerns in an easy-to-understand way via emails. The serv... See more

Rated 4 out of 5 stars

the preparation of a simple will which i did has been smooth . But I thought they should allow us to review the final before it can be down loaded for any spelling mistake . Also... See more

Company replied

Company details

  1. Legal Services

Written by the company

Singapore's fully online self service Will making platform. Developed by experienced senior Wills and Estate lawyers sharing with you our experience and knowledge. Our Wills are targeted mainly at anyone with uncomplicated family situations. We set out to make things easy to understand and simple for everyone to use with the aim of allowing a Will to be fully written within just 10 mins. We also have our Top Will making tips, FAQ and Blog articles for anyone with more questions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy service

Quick and easy service, follow-up directly from one of the co-founders. Would recommend.

July 31, 2020
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for Paul for your support and patience. We are especially pleased to have been able to help you with that one bequest (details of which we cannot say for obvious reasons).

Rated 5 out of 5 stars

A valid will

Thank You Ezwills for having wills made easy, fool-proof and definitely value for money. An invalid will at any price is of no use eventually, so thank you again for the priceless advice!

July 15, 2020
Unprompted review
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Reply from Ezwills

Thank you Edward for your review.

COVID-19 has created a world of new situations and the mistake you made in your Will is the 1st time someone did this with one of our Wills. Someone else had asked us beforehand if they could digitally sign their Will during CB.

As you now know a Will is NOT a document which the law allows to be signed digitally.

We're pleased we helped you 'dodge that bullet' and also pleased you saw the value of our Platinum Upgrade and used it.

Rated 5 out of 5 stars

Easy-to-use and top-notch service! Highly recommended.

I was hasty in the writing of my will and made several errors after submission. One of the founders of EzWills kindly contacted me and pointed them out. He was very patient and the EzWills blog is an excellent resource. Keeping my will simple was the most important thing I learnt to keep my gifts from failing. Thank you very much.

July 14, 2020
Unprompted review
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Reply from Ezwills

Thank you so much for your kind words.

At EzWills we wish to help our users make GOOD Wills that do not create high chances of having parts of it fail by ademption or lapsing.

The general public and persons with limited experience in drafting Wills can only ever make a Will with limited foresight. That's not a fault. Just a limitation.

Years of experience in writing Wills, managing Estates and doing Estate litigation means we can see potential problems ahead of time. We have seen parts of a Will fail or Wills being challenged because of some oversight by the Will maker.

We're more than happy to share our experience and knowledge and leave you to make your own decision whether to make changes to the Will you make or not.

Our blog allows users to tap into our experience in wide areas. We can only hope and encourage people to check it out before making their Will.

We're pleased you have found our blog useful. Thank you.

Rated 5 out of 5 stars

I have been searching for diy kit to…

I have been searching for diy kit to draft a simple will. And finally found it. It was easy to use. Thank you.

February 20, 2020
Unprompted review
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Reply from Ezwills

Thank you Edward for your review.

Someone who has no experience or little experience in writing a Will may think the more choices and the more 'stuff' they can get into their Will the better.

Writing a Will should not be like treating yourself to a buffet. The worst that may happen with a buffet is you over-eat and get indigestion.

With a Will you won't get to see the bad result because you won't be here but your family may end up spending a significant portion of your estate in court trying to sort out a complicated mess.

So for anyone who says that EzWills is only for doing simple Wills we say 'Thank you for the compliment'.

We're more than happy to let others say they can help you if you want to make a Will with lots and lots of options. We prefer to simplify things and keep things simple.

Rated 5 out of 5 stars

An ideal way to draft a simple will at reasonable cost

This is a good way to draft a basic will by following the guided steps. I have done my will and thought it has been perfect but Ezwills actually emailed me the following day to point out potential problems that may have arises in the future based on what I have entered. They have made an extra mile to alert me on the potential messy problem based on their legal knowledge which I think it's really excellent! It turned out that I have not fully understand some legal perspective and I like to make some changes to my original will. Ezwills provides me the opportunity to correct that change free of charge and I really appreciate that. Thanks a lot!

The service experience with Ezwills has been great with the response over my queries super prompt over emails, in addition to its user-friendly process in drafting the will online.

I will recommend anyone who wishes to draft a simple will- so that it makes things easier for our family members (should some casualty happen and caught off-hand on).

March 1, 2019
Unprompted review
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Reply from Ezwills

Thank you Sook Yee for your kind words.

Besides helping people making their Wills easily and affordably at EzWills we wish to help our users make GOOD Wills, Wills that have actually taken into account important matters.

Someone without much knowledge and experience of Wills can only ever make a Will that lacks foresight.

Having many years of legal experience in writing Wills, managing Estates and handling Estate litigation means we know and see the potential problems that may arise in time.

We're more than happy to 'value add' by sharing with our users our experience and knowledge and leave them to make their own decision whether to make changes to the Will they make or not.

Rated 5 out of 5 stars

Simple and fuss free will writing

Simple and fuss free will writing. Would hv been even more perfect if there are provision to name and leave behind specific items for specific beneficiaries. But till then, this is good enough!

February 21, 2019
Unprompted review
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Reply from Ezwills

Thank you so much for your review.

Honest opinions suggesting changes can only help a business improve. So we do appreciate such comments when made.

At the time you made your Will it was not possible to allow some users to make specific gifts. However we have now made changes that allows all users to make a specific gift if they wish to provided they select the Deluxe version of our Wills. Give it a try.

Rated 5 out of 5 stars

Excellent service from EzWills

Ezwills is easy to use and provide excellent service. Their charges are also reasonable. I will definitely recommend them to my friends.

January 5, 2019
Unprompted review
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Reply from Ezwills

Thank you. Glad you found it easy. Please spread the word. More people need to do their Wills. It does not have to be a painful or difficult process. You know that now :-).

Rated 5 out of 5 stars

Cheap and easy to use to get a simple…

Cheap and easy to use to get a simple done...… upon completion, Ezwills will go through what is done and email back if they found any problem. Great job.

January 3, 2019
Unprompted review
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Reply from Ezwills

Thank you. We are glad you are happy with the user experience. Our mission is to try our best to get as many people to make their wills as possible.

A lot of time and effort has been put into ensuring a good experience for users. Keeping things simple is the key.

It would have been counter productive to rush something out if it did not work properly.

That would only turn users off and stops them making their Wills. That would not be good.

Checking the Wills is NOT part of the service you paid for but you got it for free as we are carrying out QC checks.

Rated 5 out of 5 stars

Simple to use, great customer service

It may appear as a mere computer program which just churns out a legal document based on your inputs. I was shocked that a staff from Ezwills actually emailed me the following day to point out certain errors which I have entered, and offered to get it corrected Free Of Charge.
The service is amazing for the low cost, not to mention how user-friendly the whole process it.

December 1, 2018
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your kind words. Although checking your Will is not part what you paid for if we do come across any user errors (even if it is by chance we spot the error) we rather you be informed about it so it can be fixed before it becomes a real problem.

Rated 5 out of 5 stars

Easy and straightforward

Easy to follow the very clear instructions and convenient being able to print documents immediately gives you peace of mind. Confirmation email was received to confirm the wills does not contain any error and is free to proceed for execution. Very reasonable charge no big Solicitor fees to pay.

November 28, 2018
Unprompted review
Ezwills logo

Reply from Ezwills

Thank you for your review. We are pleased you like what we are doing. However, the email confirming your Will was in order is not actually part of what we offer but done only because we were carrying out a quality control check. In future users will need to pay extra to have their Will checked but we intend to keep that fee affordable.

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