Fabricnco Reviews 

307
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered 2 sets of 3 cushions via the range. Ordered a sofa from dfs but didn’t want to pay their prices for extra cushions. So decided to look elsewhere. So glad I did. This are in my opinion even bet... See more

Rated 4 out of 5 stars

I had previously ordered some gorgeous matching pink bow cushions they are stunning so thought id Order matching red christmas pjs for my daughter and son in law i cant wait to see their faces ☺️ prod... See more

Rated 5 out of 5 stars

I ordered my little girls first Christmas stocking, it is the most beautiful thing I have ever bought and something I can cherish forever. Everything from the quality of the fabric, to the tiny little... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with my orders that I have a placed with fabricnco , all my orders have been personalised so far yet all come quickly & always such HIGH & outstanding quality fabricnco really do... See more

Company replied

Company details

  1. Furniture Store
  2. Baby Clothing Store
  3. Children's Clothing Store

Written by the company

A small local handmade business stocking a huge range of items from personalised pet beds, all things home furnishings and personalised kids clothing and accessories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

307 reviews

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No recent history of asking for reviews

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4.4

All reviews

(307)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

Amazing company to purchase from.A* communication and professionalism through out .Items always finished to a very high standard , packaged and presented beautifully.Always a pleasure. Purchase with confidence . Thankyou .

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with this…

I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item. Shaniece keep me up to date from start to finish. Will order again Thankyou xxx

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fab service and quality, highly recommend

I received my order from fabricinco yesterday. This is the third time I have ordered from this company and I honestly cannot fault the quality of there work.
I wasn’t quite sure on exactly what I wanted my design to be like so Shaniece gave me some guidance on what would look best.
I cannot fault the service nor the quality and will always recommend.
Thankyou so much, and keep doing what your doing

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Buyers Beware

It took 6 weeks for the coats to finally arrive. The woman who owned the business offered countless excuses of which I've lost count. However, a quick glance at the negative reviews confirmed the true nature of this business. Initially, I was informed that the delay was due to her awaiting delivery for one of the cost size I ordered as it was out of stock. Then I was promised it would be done and shipped that week….2 weeks go by and nothing! When I reached out to the owner for answers, a series of excuses ensued - first, she fell ill, and then she claimed she couldn't ship the items due to her son's illness. These excuses only served to highlight the unprofessionalism of this individual, who clearly struggles to meet customers demand. Only after receiving confirmation of the shipment, I received a text from the owner to call her as she needed to explain the size in coats. I was told that the smaller coat which was 8-9 years was a similar size to the bigger coat 10-11 years, didn’t think anything of it until it arrived. They were similar alright, they were both the same size, both had a tab with Chinese 150cm which when converted is 10-11 years! Buyers really need to read the negative reviews before purchasing from this business, I wish I did.

August 16, 2023
Unprompted review
Fabricnco logo

Reply from Fabricnco

Hi nadia. I am so sorry to hear that you are unhappy with the purchase and your experience. Firstly, I just want to explain that I run this business solo so sadly things do happen that are completely out of my control. The coats were delayed and I was admitted to hospital for a total of 5 days. None of that was a lie but as a small business owner with no other staff to fall back on, when these things do happen things can be delayed as it has a knock on effect. I try and keep my customers updated every step of the way with any issues that do arise.

I have contacted you via email to offer you a full refund if you want to return the coats. I would hate for you to be unhappy with your order so I will do my very best to resolve the issue for you. Again, I can only deeply apologise for the delay in receiving them and the issue with sizing. I have explained via email I will be adding a measurement chart to our website with all sizes on to prevent any sizing issues arising again. I hope I can resolve this with a positive outcome for you.

Kindest Regards,
Shaniece xo

Rated 5 out of 5 stars

Amazing seller brought a pillow for my…

Amazing seller brought a pillow for my little girls birthday and it's stunning

September 5, 2023
Unprompted review
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Reply from Fabricnco

Hi Tanya. Thank you so much for your 5* review and for supporting my little business. I am so glad you are happy with your purchase x

Rated 5 out of 5 stars

Love love love

Love love love. Amazing quality. 5* star products. Quick turnaround. Cannot fault. Highly recommend.

September 2, 2023
Unprompted review
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Reply from Fabricnco

Hi Sonia. Thank you so much for your 5* review and for supporting my little business. I am so glad you are happy with your purchase x

Rated 5 out of 5 stars

Boys personalised coat

I love the coats from here! This is the 2nd time I have brought my son's coat from Fabricnco. He is still wearing the one I purchased last year and it still looks brand new. The quality of the coat is fantastic - I would definitely recommend this company. The service is amazing too!

August 31, 2023
Unprompted review
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Reply from Fabricnco

Hi Dealina. Thank you so much for your 5* review and for supporting my little business. I am so glad you are happy with your purchase x

Rated 5 out of 5 stars

Ordered three sparkly cushions and they…

Ordered three sparkly cushions and they are just beautiful 🤩 excellent quality fabric and finish to all of them. Will definitely be ordering again from this very talented girl!

August 4, 2023
Unprompted review
Fabricnco logo

Reply from Fabricnco

Hi Ron. Thank you so much for your 5* review and for supporting my little business. I am so glad you are happy with your purchase x

Rated 5 out of 5 stars

Nappies and Wipes baby bag

Amazing product and quality as always! I ordered a “nappies and wipes” bag to keep in my baby’s pram bag, and of course had to have the colour to match his pram/bag
The size is perfect!
Thank you Shan!

July 18, 2023
Unprompted review
Fabricnco logo

Reply from Fabricnco

Hi Leanne. Thank you so much for your 5* review and for supporting my little business. I am so glad you are happy with your purchase x

Rated 5 out of 5 stars

Brilliant💗

Great service so pleased with our furbaby’s new bed💗 beautiful and excellent quality, lovely lady, friendly and very helpful, quick service

July 20, 2023
Unprompted review
Fabricnco logo

Reply from Fabricnco

Hi Jane. Thank you so much for your 5* review and for supporting my little business. I am so glad you are happy with your purchase x

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