Faculty-X Reviews 

903
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Always 5 star, never let me down. The true quality of a company is how it deals with a problem, never had a single complaint it that department either. Can't seem to find them at the moment, hope they... See more

Rated 5 out of 5 stars

faculty-x will give good advice both before and after purchase and never ignore an email. I have purchased from them several times for myself and sent friends their way. Through no fault of theirs i... See more

Rated 5 out of 5 stars

Great company to deal with. Best price around on these homeplugs (Solwise 600mbps AV2). Had an email within minutes confirming order had been sent with tracking information. The homeplugs themselves... See more

Rated 5 out of 5 stars

Ordered a solwise PL-500AV-REVW ethernet wireless plug to add to existing network.Package was delivered earlier than expected and was connected within minutes to my secure network.These plugs are s... See more

Company details

  1. Telecommunications Service Provider
  2. Computer Store

Information provided by various external sources

Custom made outdoor network cables in Cat5e, Shielded, Cat6 & Cat6a Networks the easy way with Homeplugs & WiFi


Contact info

5.0

Excellent

TrustScore 5 out of 5

903 reviews

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5.0

All reviews

(903)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price and good delivery

I bought four tp-link Powerline adaptors
They were by far the cheapest on the Internet and were delivered within 48 hours. Very satisfied

March 31, 2013
Unprompted review
Rated 4 out of 5 stars

Very good customer service

Solwise N Series extender unit arrived. Expected to connect it straight to other Faculty X Homeplugs as it says in the ads and in the instructions. However that's not quite true!?
You need to ensure the new and old are compatable. 85mbps doesn't work with 200 units. It is explained but not anywhere near where you are ordering or where you read the plug and go lines in the descriptions.
Customer service excellent and I opted to upgrade to 200mpbs, so anyone wanting 85 mpbs plugs x4 let me know.

March 31, 2013
Unprompted review
Rated 3 out of 5 stars

great system, awful software.

Faculty X delivery was good and the package was fine. The Solwise units now work very well but setting them up was a pain because the instructions are dreadful. Why can't anyone with a technical brain right simple step by step instructions? The first install of the management software to a Windows 7 failed. That could not be removed and wont communicate or reinstall, it just error codes and crashes. Re -installed from web download still wont work either. Finally got the things set up with an old XP machine. Solwise get your act together, its as good a product as the TP-LINK ( suspiciously similar!) and cheaper but your execution is awful.

March 28, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service, cannot fault them

Ordered Solwise PL-500AV-Piggy triple at 1500 hrs and they arrived the next morning.
Plugged in and worked a treat.

Only problem was with the Sky+ box. Despite Sky's adverts it is necessary to change the settings under the services menu to turn on the broadband network connection. Once I had made this change all was fine.

March 26, 2013
Unprompted review
Rated 5 out of 5 stars

Faculty-X have got the X-Factor!

Faultless service from start to finish. I've bought all my homeplugs from them at different times as I've expanded my network and each purchase has gone perfectly. I will definitely use them again.

March 20, 2013
Unprompted review
Rated 5 out of 5 stars

great continued service

I have used faculty-X on numerous occasions for networking cables and they are value for money and good quality. They have always arrived prompty and as ordered. I would recommend.

March 19, 2013
Unprompted review
Rated 3 out of 5 stars

Quick delivery and response to queries but more written notes needed.

Buying technology can be fraught with problems and it helps if written set up notes are provided and technical queries are answered clearly and quickly. No more is this more important than when buying a wi-fi directional aerial, that has instructions that are not up to date with the current stock of PC operating systems. It would also help if all the products were tried in store first and instructions added in a simple guide, together with driver download addresses, rather than wait until customers get in a fankle. Nonetheless, Faculty-X do their best to help and so far I have managed to get the aerial working. However, it has not yet proved that it can receive a signal at the claimed 1 km and it is still "on trial". Also, once I find the on-line Driver Download for my "non CD" laptop it will be even easier to use the aerial where I want to. Unfortunately, there is an assumption that all buyers are Teccy Types and, whilst the kit is probably all fine, getting it working is sometimes more of a pain than it needs to be.

March 13, 2013
Unprompted review
Rated 5 out of 5 stars

Completely satisfied in spite of some negative reviews.

I decide to go ahead and order 5 homeplugs, even after reading some negative comments about the company. I have to say, I am totally happy, as delivery was quick, communication excellent (you can even change delivery after it's despatched).

Give them a try.

March 12, 2013
Unprompted review
Rated 5 out of 5 stars

Great services

We have recently bought two sets ethernet plugs - they are competively priced on faculty-x and the arrive speedily and well packaged. Very pleased with the online shopping experience in general - their website is a bit outdated and cheap looking but dont let it put you off.

March 12, 2013
Unprompted review

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