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Fadello Reviews 

106
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TrustScore 3 out of 5

2.8

Money & Insurance
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Company details

  1. Money & Insurance

Information provided by various external sources

Het in 2014 opgerichte bedrijf Fadello biedt 6 dagen per week, same day delivery in Nederland met behulp van een landelijk dekkend netwerk van externe vervoerders. Deze vervoerders worden door Fadello geselecteerd, getraind en doorlopend gecontroleerd op kwaliteit. Door continue innovatie van het sterke en schaalbare logistieke partnerwerk en platform, geeft Fadello alle stakeholders de controle over het bestel- en bezorgproces. Hierbij dienen alle activiteiten bij te dragen aan een goede balans van de elementen People, Planet en Profit.

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2.8

Average

TrustScore 3 out of 5

106 reviews

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2.8

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(106)

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Rated 1 out of 5 stars

I bought a folding bike online last …

I bought a folding bike online last Thursday to go out cycling with my friends in the weekend.

It was supposed to be delivered on Friday. It did not happen and the website said there was an error in the system, it would be delivered the next day. And next day the same thing happened again.

I contacted Fadello and they told me it was placed on a wrong carrier and it will be delivered on Monday evening. And guess what? Nobody showed up on Monday either! I waited at home three evenings in a row while nothing happened and nobody contacted me to explain what went wrong.

It's not a letter, not a parcel. It's a big box for a bicycle! How can you give it to a wrong carrier three times? I have been shopping online for many years and I have never seen or heard anything so ridiculous.

June 20, 2017
Unprompted review
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