Students with attitude
Been here five times but this time it was horrendous.
To begin with all was good, ie. the smørrebrød was good although the Ribbensteg wasn’t really warm. After our smørrebrød it went terrible wrong though. We were the late seating and at 16 the staff seemed to go on break and not care or pay any attention. Especially the “boys” were a complete disaster.
The desserts were served at different times so some were done before others were served, and the deserts were very boring and seemed pre-made + the staff kept forgetting cutlery and had a serious attitude. As an example the guy serving the Camembert got SO offended that I dared to ask for my Lumumba to be warm and for cutlery to eat a Camembert Fritte when he served it, that he came back with it and slammed it onto the table. As for taste, well my friends comment on the apple pie was “I think they forgot the apple”.
All can be saved with attitude, and they made it a complete disaster with their “I am a student waiter attitude”. Being a waiter is a serious job, so treat it as one.
Reply from Christianshavns Færgecafe
Hi Dennis,
Thank you for taking the time to share your feedback – and for visiting us several times before. We’re truly sorry to hear that your latest experience didn’t live up to your previous visits.
It’s clear from your description that both the service and timing fell short of what we aim to deliver. This is not the standard we want to be known for, and we’ll be addressing this internally with the team to ensure it doesn’t happen again.
We really appreciate your honesty and hope you might consider giving us another chance to show you the warm, attentive service we’re known for.
Best regards,
Erik
