Fairview Vehicle Hire Reviews 

689
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and customer support, noting the process is often professional, efficient, and hassle-free from start to finish. The staff are frequently highlighted for being friendly, professional, and incredibly helpful, often going above and beyond to assist customers. Many people are impressed with the vehicles, consistently describing them as brand new, clean, reliable, and in excellent condition, often exceeding expectations. Customers also appreciate the competitive pricing and flexibility offered, with the company often accommodating last-minute requests and diverse needs effectively. Many reviewers express high satisfaction, often becoming repeat customers and recommending the service to others due to the consistently positive experiences.

What people talk about most

Service

People report positive experiences with service, consistently praising the excellent customer service and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, amazing,... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the newness and... See more

Quality

Reviewers consistently express satisfaction with the quality of vehicles, frequently describing them as new,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

[Heathrow branch] Great value and a genuinely excellent service, that I will use again. The branch is a little distance from the airport, but well worth it. Paula (thank you, once again!) was e... See more

Company replied

Rated 5 out of 5 stars

Flawless service for over a year! We’ve been hiring from fairview for a full year now and couldn't be happier. We have never had a single issue with the vehicles, and their customer service is alwa... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience! The booking process was simple and straightforward, the car was clean, reliable, and exactly as described, and the pickup/drop-off was smooth with no hassle. The staff... See more

Rated 5 out of 5 stars

One of a few awesome hire companies I dealt with...this is the place how car hire should be,very smooth transaction, helpful and friendly staff, small issue solved instantly, car was in great conditi... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

We are an independent rental company based in the South East. We provide short and long term rental vehicles to both corporate clients and to the general public across the United Kingdom. With nearly 2,200 vehicles in our rental fleet, we are one of the UK’s largest independent vehicle rental companies. Whether you’re looking for a personal vehicle on a flexible basis, or you’re a business looking to take advantage of the benefits of long term rental, Fairview can help. Our diverse fleet ranges from small city cars to specialist commercial vehicles, and we also can order brand new vehicles to customers’ specifications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

689 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(689)

215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. Was served by Adnan. Wonderful car. Spot on services. Hassle free pick and drop off.

May 18, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Customer service is amazing whenever we…

Customer service is amazing whenever we need they van they are one phone call away
We used to hire with Enterprise and did not had a good experience on last as i booked and paid and on booking day they let us down with no van. We found Fairview online and these guys a lot better than Enterprise. Fariview customer service and vans are excellent specially Adnan was so helpful. Fairview is go to hire for us now. Thank you

May 16, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I recently rented a car from this…

I recently rented a car from this company and I was extremely happy with the whole experience. The staff treated me with kindness and respect from the beginning, and they really looked after me throughout the process. They even gave me a very good discount on the price, which I truly appreciated. The car was clean, reliable, and exactly what I needed. Great customer service, honest people, and excellent value. I would definitely rent from them again and highly recommend them to anyone looking for a smooth and stress-free car rental experience!
Nistor , greay guy! What a pleasent experience!

May 7, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Good service and staff is good

May 5, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

A great service all the time from the…

A great service all the time from the team. 4th time booking vehicles with more bookings to come.

May 5, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great from the start to pick up the…

Great from the start to pick up the vehicle and driving off was fantastic and the service was excellent. Adnan at the reception desk was very helpful and patient with me throughout. Thanks Fairview and zest rental for everything.

May 5, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Hired the mini bus for family trip

Hired the mini bus for family trip, it was fantastic, reliable service.
Bro Adnan was fantastic with information and essentials covers etc.

May 5, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, great customer service.

May 1, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I am hiring vans with them for almost 3…

I am hiring vans with them for almost 3 months, we never had an issue , their prices are very good and their vehicles are always in good condition like new. Fairview is my go to van hire.
Thank you

May 4, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

We have hired a 14 seater minibus for…

We have hired a 14 seater minibus for family trip to castle visit, the minibus was absolutely amazing and their prices are very good the communication with customer services was excellent. Highly recommended!

May 4, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

The car was awesome and smooth drive…

The car was awesome and smooth drive for moving home, thanks guys

May 1, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Fairview were really easy to work with

Fairview Vehicle Hire were really easy to work with for a last-minute booking after another provider had let us down. Their Customer Service was really clear and prompt to respond. Easy to contact via both phone and email, also very easy to use the online tool to produce a quote. Would definitely recommend Fairview.

April 20, 2026
Unprompted review
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Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 1 out of 5 stars

Would not recommend

Bad service when returning the car. Hired car whilst waiting for new mobility vehicle. Car returned two weeks early. Understand no refund and accept for returning 2 weeks early. But then get an email to say camera sensor was broken. Which was not true nor hightlighted when they inspected the car on return. Knocked £75 off the returnable deposit even though they had gained 2 weeks extra money out of me. Scre you for your deposit. Barking site is also not safe. Down a alleyway.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

3rd time hiring a tow van from these…

3rd time hiring a tow van from these guys, same exact service every time. Great company and have a few more bookings lined up. Nistor took care of everything and he's great

April 8, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Good car good service

Good car good service
Vary happy

April 10, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Great service by Adnan

April 3, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soo

Rated 5 out of 5 stars

Was great!

Was great, nice people, and no fuss!

April 6, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

We hired with them second time

We hired with them second time, they provided new 7 seat , Tiggo 8, the vehicle were so good with all the features, we really appreciate their vehicle recommendation and their customer services are very well recognisable. Fairview always recommended!
Thank you

April 6, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

I got hold of the van very quick with…

I got hold of the van very quick with this company and the gentleman was very helpful definitely would use again

April 4, 2026
Unprompted review
Fairview Vehicle Hire logo

Reply from Fairview Vehicle Hire

Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and we look forward to welcoming you back again soon!

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