My mom had wheelchair assistance in the Copenhagen airport, she did not feel well and I think the man's name was Gundson. He was so, so helpful! He got mom to the gate, and when I had to go all the... See more
Company replied
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See what reviewers are saying
We just landed in Kastrup with Norwegian Air. We had booked wheelchair assistance. We were met by a chap called Niels who was absolutely excellent. He was extremenly kind and helpful, doing m... See more
Company replied
I have always had a reasonably good impression of Falck until today. Rang kundeservice to enquire about my latest bill which seemed very high (Dkr. 2228,70). There doesn't seem to be a way to se... See more
Company replied
Wonderful service from the special assistance staff working for this company at Copenhagen airport Courteous, friendly and prompt. Making transfer through what is a difficult airport very easy. A p... See more
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Company details
Written by the company
I mere end 100 år har det været Falcks mission at arbejde for at forebygge ulykker, sygdom og nødsituationer, at redde og hjælpe forulykkede og nødstedte hurtigt og kompetent samt at rehabilitere syge og tilskadekomne. Vi sidder klar til at hjælpe dig på 70 10 20 31 alle hverdage mellem 8-17, fredag 8-15.30. Du kan også skrive til os på Facebook.dk/falckdk.
Falck Danmark
Written by the company
Contact info
Sydhavnsgade 18, 2450, København SV, Denmark
- 70 10 20 31
- kundeservice@falck.dk
- www.falck.dk
4.6
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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super service
March 15, 2024
Reply from Falck Danmark
Hej Richard,
Tak for din anmeldelse. Det er dejligt at høre, at du oplever en super service hos os.
God dag.
Vh. Victor
Reply from Falck Danmark
Hej Bente,
Tak for den 5-stjernede anmeldelse. Jeg er glad for at høre, at du altid oplever en god og venlig service hos Falck.
Rigtig god dag.
Vh. Victor
Reply from Falck Danmark
Kære Gigga,
Mange tak for din anmelelse. Det er helt fantastisk at læse, at du oplever, at vi er til at stole på, og at du er glad for kørselsordningen :-) Det kan vist ikke blive bedre!
Rigtig god dag.
Venlig hilsen,
Annika
God service og hurtig behandling
March 8, 2024
Reply from Falck Danmark
Kære Annette,
Tusind tak for din anmeldelse. Vi er glade for, at du har oplevet god service og hurtig behandling:-) Sådan skal det være!
Rigtig god dag.
Venlig hilsen,
Maria
46 ventede i kø for at bestille en…
46 ventede i kø for at bestille en transport, bare ikke i orden
February 11, 2024
Reply from Falck Danmark
Hej Peer,
Jeg er ked af at høre om din oplevelse. Jeg er ked af at høre, at du har oplevet så lang en ventetid. Du er meget velkommen til, at sende mig en mail med hvilket telefonnummer du ringede til, og hvornår du ringede. Så vil jeg gerne undersøge sagen nærmere.
Jeg håber at høre fra dig.
Vh. Victor
Reply from Falck Danmark
Hej Gitte,
Tak for din anmeldelse. Jeg er glad for at høre, at du oplever en fin service hos Falcks flinke medarbejdere.
God weekend.
Vh. Victor
God behandling hele vejen,men dato…
God behandling hele vejen,men dato skrivning ulogisk
January 31, 2024
Reply from Falck Danmark
Kære Frank,
Tusind tak for din anmeldelse og de fine stjerner. Vi er glade for, at du har haft en god oplevelse:-)
Rigtig god dag.
Venlig hilsen,
Maria
Reply from Falck Danmark
Hej kunde,
Tak for din anmeldelse. Jeg er glad for at høre, at servicen har været god. Du må gerne sende en mail til netsupport@falck.dk med hensyn til ventetiden, så vil jeg gerne undersøge sagen nærmere.
God dag.
Vh. Victor
God service.
February 13, 2024
Reply from Falck Danmark
Kære Hanne,
Tak for din feedback. Vi er glade for, at du har mødt god service:-)
Rigtig god weekend.
Venlig hilsen,
Maria
Falck sygetransport :-)
Falck sygetransport
De er til at stole på, kun godt at sige derom :-)
February 7, 2024
Reply from Falck Danmark
Kære Michell,
Tusind tak for din anmeldelse. Hvor er det skønt at vide, at du føler, vi er til at stole på. Det er vores fornemmeste opgave at opbygge en tillid til vores kunder, og det er fantastisk, når det bliver bemærket :-) Så kan det ikke blive bedre.
Rigtig god dag.
Venlig hilsen,
Annika
Reply from Falck Danmark
Hej Thomas,
Det er beklageligt at du har haft denne oplevelse. Du er meget velkomment til at ringe til os på 70 10 20 31, for en nærmere snak om abonnementet og prisen dertil.
Vi håber at høre fra dig.
Vh. Victor
Super service
January 22, 2024
Reply from Falck Danmark
Hej Khawaja,
Tak for din anmeldelse. Jeg er glad for at høre, at du får en super service.
Rigtig god dag.
Vh. Victor
God service
January 25, 2024
Reply from Falck Danmark
Hej Lars,
Tak for din anmeldelse. Det er skønt at høre, at du har haft en god service hos os :-)
God dag.
Vh. Victor
Reply from Falck Danmark
Kære Orla,
Tak for din anmeldelse :-) Det er fantastisk at læse, at du oplever god service og en super god redder! Det er lige sådan, det skal være.
Rigtig god dag.
Venlig hilsen,
Annika
God service.
January 8, 2024
Reply from Falck Danmark
Kære Laila,
Tusind tak for din anmeldelse og de fire stjerner. Vores service er noget, vi går meget op i, og jeg er glad for at høre, at du er tilfreds med den :-)
Rigtig god dag.
Venlig hilsen,
Annika
Sygetransport spiller max.
January 4, 2024
Reply from Falck Danmark
Kære Dalby,
Tusind tak for anmeldelsen! Hvor er det skønt, at du mener, at vores sygetransport spiller max. Så kan vi ikke ønske os meget mere:-)
Rigtig god dag.
Venlig hilsen,
Maria
Timely service and professional and…
Timely service and professional and personable drivers
October 12, 2023
Reply from Falck Danmark
Dear Roger,
Thanks for your review. We are always thrilled when our customers are satisfied with our efforts:-)
Have a good day!
Kind regards,
Maria
Fin service
January 7, 2024
Reply from Falck Danmark
Kære Niels,
Mange tak for din anmeldelse. Vi er glade for, at du har oplevet fin service hos os:-)
Rigtig god dag.
Venlig hilsen,
Maria
god service
January 4, 2024
Reply from Falck Danmark
Kære Acacia,
Tak for anmeldelsen og de fem stjerner! Dejligt, at du har oplevet god service:-)
Rigtig god dag.
Venlig hilsen,
Maria
Reply from Falck Danmark
Dear Adarsh,
Thank you so much for taking the time to share your positive feedback! We're pleased to hear that you had a great experience with our service and that it met your expectations.
Once again, thank you for choosing us, and we look forward to serving you again in the future.
Best regards,
Annika
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