My mom had wheelchair assistance in the Copenhagen airport, she did not feel well and I think the man's name was Gundson. He was so, so helpful! He got mom to the gate, and when I had to go all the... See more
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See what reviewers are saying
We just landed in Kastrup with Norwegian Air. We had booked wheelchair assistance. We were met by a chap called Niels who was absolutely excellent. He was extremenly kind and helpful, doing m... See more
Company replied
I have always had a reasonably good impression of Falck until today. Rang kundeservice to enquire about my latest bill which seemed very high (Dkr. 2228,70). There doesn't seem to be a way to se... See more
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Wonderful service from the special assistance staff working for this company at Copenhagen airport Courteous, friendly and prompt. Making transfer through what is a difficult airport very easy. A p... See more
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Company details
Written by the company
I mere end 100 år har det været Falcks mission at arbejde for at forebygge ulykker, sygdom og nødsituationer, at redde og hjælpe forulykkede og nødstedte hurtigt og kompetent samt at rehabilitere syge og tilskadekomne. Vi sidder klar til at hjælpe dig på 70 10 20 31 alle hverdage mellem 8-17, fredag 8-15.30. Du kan også skrive til os på Facebook.dk/falckdk.
Falck Danmark
Written by the company
Contact info
Sydhavnsgade 18, 2450, København SV, Denmark
- 70 10 20 31
- kundeservice@falck.dk
- www.falck.dk
4.6
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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God service
January 11, 2023
Reply from Falck Danmark
Hej Jan,
Tak for din anmeldelse. Jeg er glad for at høre, at du oplever en god service.
God dag.
Vh. Victor
god service
May 28, 2023
Reply from Falck Danmark
Hej Kjeld,
Tak for din anmeldelse. Det er rart at høre, at du oplever en god service hos Falck.
God dag.
Vh. Victor
Reply from Falck Danmark
Kære Gitte,
Tak for anmeldelsen og de fem stjerner! Det er bare skønt at læse, at du har oplevet super service:-)
Rigtig god dag.
Vh. Maria
God og kompetent behandling
God og kompetent behandling både telefonisk og personligt.
October 18, 2023
Reply from Falck Danmark
Hej Henning,
Tak for din fine anmeldelse. Det er godt at høre, at du oplever en god og kompetent service hele vejen igennem :-)
God dag.
Vh. Victor
FALCK ASSISTANCE at Kastrup
We just landed in Kastrup with Norwegian Air.
We had booked wheelchair assistance.
We were met by a chap called Niels who was absolutely excellent.
He was extremenly kind and helpful, doing more than one would expect him to do.
His conversation was interesting. He clearly cared about doing a good job.
He made the experience in Kastrup a pleasure.
He deserves a medal says mum.
Thank you to Niels and Falck from us both.
Kind regards
Eileen and Nina
October 17, 2023
Unprompted review
Reply from Falck Danmark
Hello Eileen and Nina,
Thank you for the 5 star review. It is wonderful to hear, that you had a great experience with our wheelchair service.
Have a very nice day.
Best regards,
Victor
Patienttransport til Mølholm
February 14, 2023
Reply from Falck Danmark
Hej kunde,
Tak for din anmeldelse. Jeg er glad for at høre, at du er tilfreds med vores patienttransport.
God dag.
Vh. Victor
Wonderful Service
Wonderful service from the special assistance staff working for this company at Copenhagen airport
Courteous, friendly and prompt. Making transfer through what is a difficult airport very easy.
A particular shout out for Mick who rescued my wife from gate F after we missed our plane. Made the experience much easier.
October 2, 2023
Unprompted review
Reply from Falck Danmark
Dear Russel,
Thank you so much for your review and the five stars. We greatly appreciate the fact that you took the time to rate us and describe your experience. I am pleased to read that you experienced a wonderful service from our staff at the airport and that your wife was rescued from gate F when you missed your flight. We are happy to help in any way we can!
Best regards,
Annika
syn at sygtransport 👍👌 godt...
September 28, 2023
Reply from Falck Danmark
Kære Torben,
Tak for din anmeldelse :-) Hvor er det fedt at læse, at du synes om vores sygetransport. Vi er altid glade for at kunne hjælpe!
Rigtig god dag.
Vh. Annika
god service
September 26, 2023
Reply from Falck Danmark
Kære Inge,
Mange tak for din anmeldelse og de fem stjerner. Det er skønt at læse, at du oplever god service :-) Den gør vi nemlig meget ud af.
Rigtig god dag.
Vh. Annika
god service og venlighed
June 18, 2023
Reply from Falck Danmark
Kære Ebba,
Det glæder os at læse, at du har mødt god service og venlighed. Vi glæder os til at fortsætte samarbejdet!
Rigtig god dag.
Vh. Maria
god service
September 7, 2023
Reply from Falck Danmark
Hej Knud,
Tak for din anmeldelse. Jeg er glad for at høre, at du oplever en god service hos os.
God dag.
Vh. Victor
Reply from Falck Danmark
Kære Jytte,
Mange tak, fordi du tog dig tid til at sende os din positive feedback. Det glæder os meget at læse, at du blev oplevede hurtig, god og venlig behandling. Det er netop det indtryk, vi besstræber os på at efterlade :-)
Rigtig god dag.
Vh. Annika
God service
September 3, 2023
Reply from Falck Danmark
Kære Erik,
Mange tak for de fire stjerner :-) Hvor er det glædeligt at læse, at du oplever god service. Det er lige det, vi bestræber os efter.
Rigtig god dag.
Vh. Annika
Reply from Falck Danmark
Kære Emil,
Jeg beklager, at du har oplevet ventetid på telefonen. Vi oplever rigtig meget travlhed i øjeblikket, og vi arbejder på højtryk for at komme igennem telefonkøen. Hvis du endnu ikke er kommet igennem, vil jeg henvise dig til at ringe mellem 15 og 17 eller 8 og 9, da der generelt er kortere ventetid. Ellers er du også altid velkommen til at sende en mail til kundeservice@falck.dk.
Rigtig god dag.
Vh. Annika
Fast and friendly service
My car completely broke down and was not drivable with a failed suspension spring and shock absorber. Falck was great in organising transport of my car to my chosen workshop. Waiting time for my call to be answered was fairly short and the help was very friendly.
July 3, 2023
Unprompted review
Reply from Falck Danmark
Hello David,
Thank you for the five star review. I am glad to hear that you experienced a short waiting time and a very friendly service :-)
Best regards,
Victor
Reply from Falck Danmark
Hej Finn,
Tak for din anmeldelse. Det er rart at høre, at du oplever en god og professionel behandling, i forbindelse med vores Sygetransport ydelse.
God dag.
Vh. Victor
Super professionel
June 22, 2023
Reply from Falck Danmark
Kære kunde,
Tak for din 5-stjernede anmeldelse. Jeg er glad for at høre, at du oplever en super professionel service hos os.
God dag.
Vh. Victor
Super glad for at have et abonnement og…
Super glad for at have et abonnement og blive kørt til hospitalet og an behandling steder
June 17, 2023
Reply from Falck Danmark
Kære John,
Tusind tak for de fem stjerner. Vi er utroligt glade for, at du har været så glad for din oplevelse, at vi fortjener en så fin anmeldelse.
Rigtig god dag.
Vh. Emma
Fin service.
June 5, 2023
Reply from Falck Danmark
Hej Inge,
Tak for din anmeldelse. Det er skønt at høre, at du oplever fin service hos os.
God dag.
Vh. Victor
Reply from Falck Danmark
Hej Maj-Britt,
Tak for din anmeldelse. Jeg er glad for at høre, at du oplever en service.
God dag.
Vh. Victor
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