Laptop been gradually getting slower and eventually lost network driver etc., tried diy and other internet sites without success. Took it to Falcon, they sorted it and got it back working at double sp... See more
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Rang up to enquire on availability of an Zotac RTX 6030, they stated they had one coming in and allowed me to purchase it there and then for collection (Local sales only due to the GPU shortages). The... See more
Excellent service, Order Wednesday delivered Thursday. was after the new fans by Thermaltake, as all other site have the old model number and the one the did have the new fans were all out of stock, F... See more
I’ve used these lads for a few times now and find them excellent very professional. Easy to deal with, a good stock of components. Had the pleasure of dealing with Matthew today and yesterday as my PC... See more
Company details
Information provided by various external sources
The north east's top computer hardware supplier
Contact info
United Kingdom
- www.falconcomputers.co.uk
4.7
Excellent
31 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I took my computer in because I wanted…
I took my computer in because I wanted to change the name of the administrator, which wasn’t me, to my name. I didn’t know how to do it and I needed help.
The guy coupled it up and immediately said that the pc wasn’t working. I was puzzled, but thought it might have been knocked during transport. He said he would have to replace the hard drive. I had lots of music, pics and most importantly all my invoices as I’m self employed. He said he couldn’t guarantee moving everything over, but would save my invoices.
We I picked it up I asked if all was ok and was told yes. All my invoices had gone !
I was furious !
July 13, 2020
Unprompted review
Excellent service
Excellent service, Order Wednesday delivered Thursday. was after the new fans by Thermaltake, as all other site have the old model number and the one the did have the new fans were all out of stock, Falcon computers had the new ones and in stock, which was great. Highly recommended
July 2, 2020
Unprompted review
Poor customer service - best avioded
Headset was described on website as suitable to make calls but the sound was breaking up when making calls. Managing director tried to wriggle out of refunding my order and said that 'Skype relies heavily on internet connection'. Customer service is poor and you are confronted with endless arguments from retailer for returns. Be warned and avoid FalconComputer.co.uk.
May 24, 2020
Unprompted review
Fantastic service
Fantastic service, helpful, timely delivery. Upgraded a graphics card for free as advertised one was out of stock. Can't fault them. Will be back.
May 12, 2020
Unprompted review
In my experience a terrible shop for…
In my experience a terrible shop for returns, they will try to wriggle out of it saying it goes under the manufacturers warranty even though they are legally obligated to sort it themselves. Some of the staff are condescending, bordering upon rude at times.
May 8, 2019
Unprompted review
Excellent Service
Excellent Service, and great prices. Had my Gaming rig built by Falcon, and very happy with it, Highly recommended for Gaming PC builds, will be going back in the future for upgrades ;)
October 1, 2018
Unprompted review
Fantastic company to deal with
Fantastic company to deal with.
Great customer service and gave solid advice on my custom build.
Will definitely buy from again.
May 7, 2017
Unprompted review
Superb
Ordered a Falcon Maximus pc. Excellent customer service even phoned me to say a part was out of stock but they could replace it with a different brand. The pc was built next day and shipped immediately. Will definitely be using this company in the future.
July 18, 2016
Unprompted review
Fast And Reliable Delivery
Good pricing and reliable company. I ordered and paid online with paypal, eveything went smoothly, 3 days after I had the products - sent from UK to Denmark. definitively a company to recommend....
June 2, 2015
Unprompted review
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