good customs advice when got it
good advice when got it savef about 20k in duty and the food certificates that hmrc would ask for
October 30, 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Falsum is a digital Global Trade & Customs consultancy. Falsum's Global Trade expertise specialises in Organic Products; that's Agri-food, Consumer Goods, Retail, Textiles & Chemicals. Falsum Consulting is ideally placed to provide companies with expert, independent advice in a fast-changing regulatory environment. For Falsum, providing Subject-Matter Expertise is just the start of our journey with clients; we genuinely partner with our clients through discovery, strategy & implementation to deliver real-value. See how we helped other businesses through our case studies. Unique Insight. End-to-End Delivery. Real Value.
Contact info
15-19 Bloomsbury Way, WC1A 2TH, London, United Kingdom
- 02077352455
- info@falsum.co.uk
- www.falsum.co.uk
3.3
Average
9 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Collaborating with Sam on a project was…
Collaborating with Sam on a project was a delightful experience. He demonstrated his expertise in the field by giving us detailed guidance and easy-to-follow instructions for managing the import of a particular product. For anyone needing help with customs compliance, I wholeheartedly endorse Sam and Falsum.
December 28, 2025
Unprompted review
Falsum - Sam Ballard-Robinson
WARNING! AVOID! We were left high and dry with a shipping container in Korean customs, which we were relying on Sam to process. For reasons unknown, he completely disappeared, ignored calls and emails and ghosted us at a crucial point of delivery, without any reason or justification whatsoever. Totally unprofessional, very immature and cost us £1000’s. There are definitely more experienced and mature consultants out there I’m sure.
February 7, 2025
Unprompted review
After we paid their invoices Falsum…
After we paid their invoices Falsum started ignoring us, I tried ring and sent many emails, the only way to get reply is give them bad reviews. Once I done it first time I received reply email after few months, I was told that everything been paid out and threatened me with legal team if I won't remove trust pilot review. From this time I chased for proof of payment many time without any reply again, our accounts team advised that we never received any refund from Falsum.
February 5, 2025
Unprompted review
Import experts
I had the pleasure of working with Sam on a project. He is clearly an expert in his field and provided in depth advice as well as step by step instructions for us to follow in dealing with the import of a specific product. I highly recommend Sam and Falsum to anyone that requires assistance in dealing with customs compliance.
October 14, 2024
Unprompted review
Good guys, very smart for Import & the BRexit
We are a DK fashion brand. Working with Falsum on a UK store, e-commerce sales & store fitting. Good guys and helped in a big way
September 1, 2022
Worked on a tax reclaim and got back from HMRC
We knew we had some tax paid on our purchases from Europe that we felt wasn't right or incorrectly charged. Falsum did a review and handled the claims for us. Very happy with how it went but HMRC were very slow in paying out to us.
March 10, 2023
Avoid Falsum At All Costs
This consultant took our money, and then didn't keep to any promised schedule. They didn't help us at critical times and now does not return our emails, pick up our calls or turn up to video messages.
Very disappointing and he was recommended to us by HMRC.
We recommend you use another consultant and avoid Falsum Consulting Limited.
May 18, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.