bentocur GmbH Reviews 69

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have oily skin and my daughter has dry acne prone sking. I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of heali... See more

Company replied

Rated 5 out of 5 stars

Fangocur Bentomed has worked incredibly well for effective treatment of digestive system. However, I have noticed some minor stains on my teeth but this is not an issue as this may be prevented if you... See more

Rated 1 out of 5 stars

I have tried for over a week to get a response from Fangocur. I cannot order Bentomed on the website because when I try to order, United States isn't listed in the drop down for country, and you can'... See more

Company replied

Rated 5 out of 5 stars

I have used this company for around 7 years. They are trustworthy, helpful and courteous at all times. My orders have always arrived promptly and intact. I have even tried the pay after delivery optio... See more

Company details

  1. Skin Care Clinic
  2. Pharmacy
  3. Physiotherapy Equipment Supplier
  4. Wellness Center

Written by the company

The bentocur company is exclusively involved in the production of products containing “Gossendorf fango”, a healing bentonite clay, which is predominantly found in and around Fehring in a volcanic region of Styria in the southwest of Austria. In the selection of products available in the fangocur online shop, one can also find a number of unique orthopaedic products that have been developed by the renowned sports physician, Dr. Eduard Lanz. The company was founded in 1999. Production and distribution facilities are inGraz (Austria). The selection of available products includes about 36 articles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

Very pleased

Absolutely no problems dealing with this company and product worked very well, would recommend to anyone, thank you Fangocur

April 5, 2016
Unprompted review
Rated 2 out of 5 stars

Non delivery of order

I was hoping to have received my order for a fangocur product that was placed on 27th of January and have yet to receive this order so I cannot comment on the product but not terribly impressed with the service as was told delivery would take approximately 5 days.

February 7, 2016
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Mrs. Chivers,

Thank you for your message. We regret the delay with the delivery of your parcel. According to the tracking system your address was incomplete. We would like you to contact our customer service (toll-free hotline 00800 3264 6287 or email office@fangocur.com) in order to correct/complete your address in our database. We hope that you are now satisfied with the product you have received.

Best regards,
The fangocur team

Rated 5 out of 5 stars

Excellent product that works effectively

Fangocur Bentomed has worked incredibly well for effective treatment of digestive system. However, I have noticed some minor stains on my teeth but this is not an issue as this may be prevented if you brush your teeth before use. It deserves 7 stars*******

February 6, 2016
Unprompted review
Rated 5 out of 5 stars

All good.

Have used Fangocur products for a while and the oral and digestive products do exactly what they say. Would recommend them.

November 8, 2015
Unprompted review
Rated 5 out of 5 stars

side effects

Just want to know about the side effects of the product. New to the product I think your costumers service is good

March 23, 2015
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Mr. Ayers-Adofo,

Many thanks for your evaluation.
In rare cases, the use of Bentoforte can result in the discolouration of existing dental plaque or calculus. In such cases, remove dental deposits before using Bentoforte, either by using the Curative Toothpaste from fangocur or with the help of professional oral care provided by your dentist.

Our customer service (toll-free hotline 00800 3264 6287 or Email office@fangocur.com) is at your disposal for further information.

Kind regards,
The fangocur team

Rated 5 out of 5 stars

Great product, excellent service.

The trigger moving insoles are excellent. I have a congenital dislocation of the hip, with which I was born, and shoes, car seats, chairs and so on can cause it problems. The insoles are of great help and I am walking better than for a very long time.

December 7, 2014
Unprompted review
Rated 5 out of 5 stars

Very helpful and fast delivery !

I sent an email with a question and it was dealt with very quickly regarding change of address for delivery. I placed my order and it arrived very quickly too !!! Extremely pleased with the service. I have used the toothpaste before, so I know it was good. Looking forward to trying the Bentoforte. As I live in the UK and these products are not available here - I was very pleased how fast and efficient the service was considering I had to purchase from abroad. UK needs some lessons here !!

August 4, 2014
Unprompted review
Rated 5 out of 5 stars

Fangtastic to deal with

Found the product Arthro Disk and Oil excellent products and they have totally changed my life with more freedom to train without pain. Very good company to deal with safe and secure payment facilities.

June 5, 2014
Unprompted review
Rated 1 out of 5 stars

returned product

I never took delivery of product as suggested by your team, as I was advised by my nurse not to take the product, when I emailed your company ,surprise your company hasnt managed to track the parcel so as yet I havent had my full refund, if you give me the company you used I will track it and see what is happening thanks
michaela

May 24, 2014
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Mrs Tolcher-James,
thank you for your message.
Your parcel has been sent by post, the parcel number is 663591037020000014308350. The Post has informed us that the parcel is on the way back to us. Although we have not received it yet we will refund you immediately.
Our customer service (toll-free hotline 00800 3264 6287 or Email office@fangocur.com) is at your disposal for further information.
Kind regards,
your fangocur team

Rated 1 out of 5 stars

The company does not respond to emails and I can't get it shipped

I have tried for over a week to get a response from Fangocur. I cannot order Bentomed on the website because when I try to order, United States isn't listed in the drop down for country, and you can't leave it blank. When I select a different country and put an explanation of the issue, I can't pay for the product because the bill to country doesn't match the country I live in. I even tried to have it go to my brother in Austria, and couldn't get that through either. I can't fix it since they don't respond to their customer service emails.

May 12, 2014
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Mrs Tragarz,
thank you for your message.
Our customer service answered your email on the 6th of May. We are sorry that you did not receive our message, please check if it was sorted in your spam folder.
As our customer service wrote to you, unfortunately we do not send our products to US, we only ship within Europe.
If you wish, we can send the product to your brother and he can pay after receiving it. He can pay by invoice, PayPal or credit card. A payment from US is not possible on our web-site. Just send us your brother’s address by email or call us on 00800 3264 6287 (toll-free). Of course, your brother can order for you on our web-site.
Best regards
your fangocur team

Rated 1 out of 5 stars

It was disaster, when i opened the package you send to me!

It was a very bad service and a lot of inconvenience since i asked for the order.
I would prefer i get my money back!

July 28, 2013
Unprompted review
bentocur GmbH logo

Reply from bentocur GmbH

Dear Sir,
Thank you for your comments.
Could you please provide us with more information on what happened with the parcel upon delivery? We have no influence on any damage caused to the parcel. However, in order to improve our services and to satisfy our clients’ expectations, we would appreciate you gave us a more detailed feedback.
According to our client database the amount is in the process of being reimbursed. We regret any inconvenience and look forward to your feedback.
The fangocur Team

Rated 5 out of 5 stars

Excellent product and service.

I discovered fangocur a couple of years ago and have found them an excellent company. I had reason to contact them once and they were professional and sorted my problem out quickly. I received my most recent order quickly and I would recommend them.

July 19, 2013
Unprompted review
Rated 5 out of 5 stars

Good delivery Good product

I was looking for a natural specialist product to improve my gum health and oral hygiene and found Fangacour. I have to say that I don't particularly like the taste and texture of the mouthwash but I am convinced that it does the job and that's what I want. Also, the product information provided by Fangacour is excellent so I feel I can trust that it does what it says on the tin!

May 31, 2013
Unprompted review
Rated 5 out of 5 stars

No more heartburn or indigestion

About four years ago I experienced very bad attack of indigestion. It then happened quite often and no medication seemed to get rid of it. I was also told that I have a very slight inflamation of the stomach lining. As I was browsing through the internet one evening I came across fangocur advertisement which caught my eye so I had a look and I am very glad I did. I ordered the mineral drink and have been using it since. Within 2 to 3 weeks I started to feel well again. Now I use it 2 or 3 times a year. This year I tried the new Bentomed drink which is just as good. I shall definitely be buying the mineral drink in future and I can recommend the company to anyone.

April 21, 2013
Unprompted review

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