My order was never delivered and I…
My order was never delivered and I received no reply from customer service
January 31, 2025
Unprompted review
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3.2
Average
2 reviews
No history of asking for reviews
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A good quality end-product, however slow and quiet
A good quality end-product, everything you'd want out of it being embroidered badges, quality prints where applicable, all the details, the right colours and everything. The only way I'd be able to tell it wasn't exactly the real deal is the fabric is ever so slightly different from the actual used fabric.
They are quite slow (which I think comes with the service) as I believe they are made to order, and my only real point of criticism would be the lack of communication or a good quality package tracking service/clarity of how it will be delivered.
I did not know until the day it was delivered that it was handed over to the nearest post office for me to collect pending a small customs fee. The app service they were using to share the tracking info with me was not even clear the jersey had even arrived in my country, and since my original order confirmation, I had only received one email noting the delay, so I can see how people may be sceptical and suspicious.
Nonetheless, I received a good quality product by the end of the process so I therefore cannot fault them too much.
(** I ordered a Springbok World Cup Jersey)
August 13, 2024
Unprompted review
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