Farm Direct Reviews 

Received my first order on Sat and can't recommend enough. Great selection, good comms (emails and updates on timing etc), very friendly Farm Direct delivery person and really happy with the produce! <3

Perfectly fresh and organic meat.

Friendly, honest, and timely communication. Absolutely perfect local business!

Great service

One of the best places to get farm grown food in London. The delivery drivers are always super friendly and the quality of the produce is top notch.

The apricots at over £8/kg arived all wrotten,
the Iceberg 2 letuces 5cm round looked as compressed cabage taken out from garbage
The yelolow runer beans soggy and expired, impossible to use,
the yellow curgettes dry, and expired
the cabage small and wilted
the marrow damaged
chicken livers as a liquid paste
no ice with the fresh perishable products as fish and meat, in breach of health and safety regulation
As the description is "Farm Direct" and Organic, I doubt the accuraccy of both.
JUST AN
OVERPICED,RIPP OFF,SCAM
deserves
00000 STARS!

Great produce, fair prices and lovely customer service!

Fantastic quality favoloso items

Amazing to have fresh tasty vegetables and fruit straight from the farms . I’m now hooked

Great produce, great prices.

I've been a customer for quite some time although I don't shop weekly, but my recent experience has been deeply disappointing. In my latest order, I was overcharged for the weight of an item. I’ve emailed the company three times since 27th July and have yet to receive any response.
This isn’t the first time this has happened—on a previous occasion, I noticed a similar overcharge but chose not to raise it, assuming it was a one-off mistake. Now, I’m beginning to question whether these are isolated incidents at all.
I expected better customer service and accountability from a company I used to trust.

I love how farm direct makes eating seasonally, ethically and organically easy. I wanted to make a lifestyle change and support British farming, with farm direct I can do that in a convenient and reasonably priced manner. As a bonus all the fresh produce I’m gotten from them has tasted amazing and I feel much more in tune with nature and the seasons. Forget supermarkets, this is the way forward!

I ordered some expensive blackberries and for the third time (out of 3) they arrived already gone bad and with mould.

I sent an email requesting a refund and asking again why selling them and so expensive if they are inedible but got ignored.

If you're not buying your food from farm-direct, you're probably spending more on supplements, medicine and gym membership than you have to. Eating organic, farm-to-fork, nose-to-tail whole foods, including making your own bone broths, occasionally having liver/kidney etc, is the healthiest decision we ever made. Highly recommended!

I've been using Farm direct for 2 years now. I love the ability to select a seasonal box or order from the menu exactly what I need for the week. I've tried other fruit & veg box services - and their ethos appeals to me the most because it's British seasonal produce. They are environmentally conscious for doing it this way, and their delivery service in my experience is better than the others I've tried - because they always enable live tracking of when you delivery will arrive.

I’ve been impressed with Farm Direct—not only for the high quality of their products, which are always fresh and top-notch, but especially for their customer service. Even in difficult or unexpected situations, the team goes above and beyond to accommodate and find solutions. Their communication is clear and genuinely helpful. It’s rare to find a business that cares this much about both their products and their customers. Highly recommend!

Quality of the food that comes is outstanding. Customer service is great, pricing is very reasonable, and any opportunity to support the farming community is a huge win. Will continue to use as much as possible and move away from supermarkets.

Eggs went stale way before the best before date. I am requesting a full refund