Ordinato istant bronzer di australian gold e arriva Lotion sunscreen di australian gold Mi prendono pure in giro dicendo che il produttore ha cambiato il pack, cosa non vera perché sono assidua c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staffs are very accommodating with my concerns. They respond to my emails ASAP. Parcel is well packaged and complete. We appreciate your service to ship PreNAN HMF here in the Philippines since a lot... See more
Company replied
We bought two specific supplements from Farmacia Loreto and within 24 hours they shipped the order to Greece! We received the products in 5 working days and everything was perfect! We will definitely... See more
Company replied
Updated version below.... I ordered a serum which was never delivered. I tried to contact them and they responded after 3-4 days saying they tried to deliver it. I asked them if I can come to pick... See more
Company replied
3.2
Average
24K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not order from this company
Do not order from this company. I ordered online and received an email from UPS stating the parcel would be delivered; it was not. The company have now refunded me with no communication. Timewasters!
June 4, 2019
Unprompted review
Reply from Farmacialoreto
Dear customer, give us the order number that we immediately verify.
Regards
Reply from Farmacialoreto
Grazie mille!!!
Do not shop there. It is a scam...
I am worried that this site is an elaborate fraud. I have made a substantial purchase and didn't even get a confirmation email. I have been trying to call (the phone numbers are not recognised) and emailed a few times, no answer.. I would be complaining via formal channels but I don't understand how a scam like this one is allowed to operate in the first place...
Do not attempt to shop there.. you will lose your money.
February 11, 2019
Unprompted review
Nothing received refund me my money.
I have not received my order number 708248. No response to my emails. Your phone number is not working either. I ordered Dior Homme pafum to Liverpool UK address. Please resolve this issue and I will change this review. If no refund I will contact my card company and complain. Thank you
January 18, 2019
Unprompted review
Fast shipping to Holland great service…
Fast shipping to Holland great service nice price thanks for all
January 9, 2019
Unprompted review
Reply from Farmacialoreto
Thanks!!!
Absolutely terrible
Absolutely terrible, do not purchase from this business.
Ordered a product for Christmas delivery. After a generic initial email to confirm order I heard nothing. No delivery/tracking information or confirmation that the order had been shipped.
Sent numerous emails without response and had to eventually open a dispute with PayPal. No surprised to find that the day I opened the dispute that I was issued a full refund.
No apology! I wonder if I had not opened this dispute would they have ever contacted me or offered a refund - I doubt it!
Buyers beware!!
December 28, 2018
Unprompted review
Reply from Farmacialoreto
Dear customer we are sorry for the problem, during the Christmas period it may happen that there is some delay or problem, we hope to have it again as our customer.
with regard
Worst shopping experience in 20 years…
Worst shopping experience in 20 years internet. I ordered VSL3 and it must be cooled. Everybody know this. They sent it not cooled. After 8 days shipping 30 degrees° its crap.
I ask several times how to send it back. Nothing. No response per Email, no response via Paypal. Nobody can speak a single word English, but a website in 8 different speeches. WoW
I sent it back on my own. After several attempts an answer, only a picture with no words that they sent me my order :-(lol) Yes i know, is this a joke? Read my simple email, a 10 year old could understand it!
I sent the product already back to the Ätna. If no response I will get my money back over Paypal I hope they will terminate their PayPal seller account of this wanna be shop.
Finally PayPal book the complete money back to my account :-) Even PayPal never heard anything from them :-D
June 4, 2018
Unprompted review
Unbelivable
Nobody answer any kind of question there. Nobody speaks a word english. It's a fraud
May 31, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.