Farmyard Nurseries Reviews 46

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My first order, a resounding success, plants arrived in excellent condition and this was largely due to the first rate packing. I am now considering the plants for my next order, so pleased to find a... See more

Rated 5 out of 5 stars

I gave the Company a 5 star review a couple of days agoand, having bought more plants from them want to add second one. I rang them yesterday to ask for their advice before selecting items and the emp... See more

Rated 5 out of 5 stars

Ordered some Hellibore seedlings as best price on the net. Said 8 to 10 and i got 12 of the most Healthy, Well straw packed specimens. Obviously handled with so much care. So glad i,ve found Farmyard... See more

Company replied

Rated 4 out of 5 stars

I ordered some plant from Farmyard nursery that weren’t in the best condition when they arrived. I spoke to them and was given a replacement on next day delivery. They are in beautiful condition and w... See more

Company details

  1. Plant Nursery

Written by the company

A Nursery in West Wales, specialising in a vast range of hardy home grown plants. Expert, friendly advice freely given. Tel 01559 363389


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My first order, of many

My first order, a resounding success, plants arrived in excellent condition and this was largely due to the first rate packing. I am now considering the plants for my next order, so pleased to find a nursery which not only sells healthy plant, but cares about how they are packed and arrive.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I gave the Company a 5 star review a…

I gave the Company a 5 star review a couple of days agoand, having bought more plants from them want to add second one. I rang them yesterday to ask for their advice before selecting items and the employees I spoke were extremely helpful and keen to provide advice. I gave my order over the phone and asked that the plants be posted as as soon as possible - they arrived today and, most importantly, they are top quality and really did "exceed my expectations". Highly recommended.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Ordered some Hellibore seedlings as best price on the net. Said 8 to 10 and i got 12 of the most Healthy, Well straw packed specimens. Obviously handled with so much care. So glad i,ve found Farmyards, more orders a definite now from me. Thankyou so much.

April 9, 2026
Unprompted review
Farmyard Nurseries logo

Reply from Farmyard Nurseries

Thank you so much for your amazing review, so glad you liked them. All the best, Rich

Rated 5 out of 5 stars

So very helpful

So very helpful. I was buying via their website. After the order went through, I received a phone call from a very friendly member of the team, to say one plant was out of stock. She recommended another and was so helpful and knowledgeable. Package arrived today and I am thrilled with the size and health of the plants. Ill definitely be recommended them to my friends and I will be heading to the nursery in the spring to buy more plants. They really do have some unique varieties.

February 5, 2026
Unprompted review
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Reply from Farmyard Nurseries

Thank you so much, glad we could help. We do try and add that personal touch, emails are so bland. Thanks again, hope to see you soon, all the best, Rich

Rated 5 out of 5 stars

This plant nursery is like nothing we…

This plant nursery is like nothing we have been to before (and we've been to a lot).
We we're blown away with the size of it and the amount of different plants that the stock.
The staff were lovely and one lady showed us were the trees were and helped us choose a lovely magnolia tree for our garden.
We would definitely recommend giving this place a visit and will definitely be going back next year for more plants.
Thank you Farmyard Nurseries.

September 25, 2025
Unprompted review
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Reply from Farmyard Nurseries

Thank you so much for your lovely review, we really appreciate you taking time to do this. So glad you enjoyed your trip to us, all the best, Rich

Rated 5 out of 5 stars

Great customer service

Not a great initial experience as the plants arrived rather the worse for wear (appreciate that sending plants by courier can, at best, be difficult for nurseries). However, Richard - the owner - contacted me quickly and arranged to send me replacements, which arrived today in tip top condition. Very happy with the new plants and with the help/assistance offered by Rich (from the invoice it's clear that he packed up the replacement plants himself, which was much appreciated).

August 13, 2025
Unprompted review
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Reply from Farmyard Nurseries

Thank you soooo much Jackie, it is lovely to deal with such understanding customers, mistakes do happen but we will always put them right if we can. Thanks again, I can't say how much I appreciate it x

Rated 4 out of 5 stars

Disappointing plants but outstanding remedial action

Ordered some plants after quite some confusion regarding stock which were below par when they arrived. However, the company were very keen to put matters right, sent a couple of extra plants as compensation and offered to send more extra plants free of charge. Although I have declined their latest offer (I don’t require extra plants) to remedy the situation, they have gone over and above to rectify matters and in this respect I have been very impressed with their customer care which I have to say has exceeded that offered by most companies.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very highly recommended

Absolutely first class and honest service. Kept up communication all the way and messaged me with a slight problem with my a couple of the plants I ordered. As soon as this was resolved the plants were despatched and reached me the next day. Extremely well packed and the plants were beyond my expectations. Nice to deal with such an honest company.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Plants are of excellent quality. Parcel was securely packaged without damaging plants.

Sadly DPD extended transit time due to problems in their network. Plants recovered well.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic 10 ltr Sambucus Nigra Black…

Ordered a 10 ltr Sambucus Nigra Black Lace over the weekend, together with 5 x 9cm pots of Lupins. They were delivered before 11am today! Beautifully packed in a cardboard box well protected by straw. Really pleased with all the plants, particularly the Sambucus given its size. A beautiful proportioned specimen which emerged from the box with absolutely no damage whatsoever. Given my experiences with some other suppliers, I am well pleased. This is the second time I have purchased from Farmyard, previously I bought a number of Hellebores, probably about 3 years ago and all are thriving. Many thanks.

June 3, 2025
Unprompted review
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Reply from Farmyard Nurseries

Thank you Lyn, So glad you are happy with your purchase, we appreciate your feedback. happy gardening, all the best, Rich

Rated 2 out of 5 stars

Poor customer service

Although plants were ok I never received my replacement plants. Contacted them several times, received a response once but haven't heard or received anything since. Quite dissapointed.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Staff willing to go above and beyond.

I bought six beautiful trees recently. Had to have them delivered. Very helpful staff available to select the perfect trees for me. Delivered on Sunday by a member of staff on his day off- they were so busy during the week.
I really appreciated this gesture as I hoped to get them planted up before the rain. Sadly no rain but the trees look perfect.
Thank you to all concerned.

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Not a great experience unfortunately

Not a great experience unfortunately. Ordered 3 plants and two looked almost dead or at best v unhealthy. They both died soon after. Ordered one geranium which survived, but the other two were the expensive ones. A couple of messages to them first one said they were 'looking into it' and then just stopped responding after that.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great plant selection

There’s a really nice selection of plants on the website & I was very happy with the plants I received & how they were packaged up.
Would definitely recommend to others - and will be ordering from again soon

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

First rate for product and service

I was most impressed with the customer service when I phoned with a question, and the the order was afterwards taken over the phone.
The plants arrived on time, delivered promptly and in great condition, sensibly and sustainably packed in compostable bags protected from transit damage with clean straw.They are all super little plants, healthy, evenly-sized.Terrific value in my opinion. I will use this nursery again.

August 13, 2024
Unprompted review
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Reply from Farmyard Nurseries

Hi, thank you so much for your amazing comments. We try hard to get it right and this review really does help. Thank you for the order, I hope you enjoy your plants. All the best, Rich

Rated 3 out of 5 stars

Shown in stock but on ordering out of stock

There does seem to be an issue of listing plants as in stock but on ordering (my last 2 orders) I have received text that ordered plants are not in stock. I check their website and they are still listed as in stock. This has happen on consecutive orders.

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Hellebore Collection

Just had 2 lots of Hellebore collections
Absolutely beautiful we’re delighted
I think you might have taken up my suggestion of cardboard dividers 😁 so they arrived in great shape via DPD
Thanks so much 👍

February 28, 2024
Unprompted review
Farmyard Nurseries logo

Reply from Farmyard Nurseries

Hi, thank you for both your packing suggestions and the time you have taken to send us such a lovely review. Feedback is so important to us so that we can hopefully continue to improve. Enjoy your Hellebores, all the best, Rich

Rated 5 out of 5 stars

Superb selection of healthy plants…

Superb selection of healthy plants ,usual friendly service ,always a delight to visit this place and now they do houseplants they have absolutely everything ,i will be back.

February 6, 2024
Unprompted review
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Reply from Farmyard Nurseries

thank you so much for your review. I can't say how much it means to us.

Rated 5 out of 5 stars

Healthy plants

Healthy plants, good price, re-cyclable packaging and excellent customer service.

July 27, 2023
Unprompted review

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