fastfitz.co.uk Reviews 248

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and expertise. Many people appreciate the high-quality products and the competitive pricing, often noting that the costs are significantly lower than other providers. The convenience of on-site fitting and thorough aftercare also contributes to a highly positive customer experience. Consumers frequently mention the staff going above and beyond, providing detailed explanations and demonstrations, and ensuring installations are flawless and timely. The overall sentiment reflects strong satisfaction with both the product and the comprehensive service provided.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Product

Reviewers highlight positive aspects of the product. Customers praise the top-quality workmanship and... See more

Price

Customers had positive experiences with price. Many reviewers found the quotations to be significantly... See more

Based on these reviews

Rated 5 out of 5 stars

Matt was a friendly guy who was also very thourough and professional. He was relatively quick, but ensured that the installation was as designed as per make of car , model etc, He even helped me out p... See more

Rated 5 out of 5 stars

Great booking experience, after some delays on my end they even offered a price reduction to be closer to my initial quote. Fitting was timely and went well without any issues. Aftercare was a... See more

Rated 5 out of 5 stars

Can't recommend these guys enough. After having a towbar fitted last year, the fuse went this week and Matt was out within 48 hours to put a new fuse in as it was in a position i couldn't reach, a... See more

Rated 5 out of 5 stars

I got a quote to install detachable swan neck towbar and 13pin socket on my bmw 3 series that was nearly 40% cheaper compared to local trailer fitters. The offer sounded too good to be true. Shortly a... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store

Written by the company

fastfitz.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

Fastfitz came to our home this morning…

Fastfitz came to our home this morning to install a tow bar on our recently purchased car and I can not praise this company enough.
The guys were punctual, professional and very pleasant. The price for the work was very competitive and we are extremely pleased with the job they did. We have no hesitation in recommending this company to anyone requiring this service.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

First class service!!

Could not be praised higher. Completely professional throughout. So much easier than getting the car to a garage. Highly recommend for towbar fitting.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

Fastfitz

Great service by Matt came early and fitted my tow bar today .Every thing explained .Nice tidy job and all done at my house

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service would highly…

Brilliant service would highly recommend to anybody. come out to my house on the day we arranged fitted and coded in just over an hour and was the cheapest I found 5stars

August 11, 2022
Unprompted review
Rated 4 out of 5 stars

Got there in the end.

Problem fixed, after 5 months of being ignored and after the boss got involved. Electrics a mess and a 50amp fuse fitted instead of 15 amp making the vehicle a fire risk. No reply to emails and won’t discuss anything on the phone. Wasted a lot of my time - being ignored. This is not a fake review.
Upped the star rating as I now have what I paid for.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and After Care…

I looked around and chose Fastfitz because their price and reviews were good. Booking was easy, guy on the phone was warm and friendly and the job was thorough and worked well.
I had a slight issue with the electrics shortly after installation and again the office were great at arranging for fitter to come back and review it. Ask sorted, excellent customer service and aftercare and really convenient overall. Thank you.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I struggled to get a company to replace the electrics on my towbar. So many places will only do both towbar and electrics. Fastfitz arranged for one of their fitters 'Matt' to come and fit a new 7 pin for me on my drive. Not only was this convenient, it was also very competitively priced, and Matt couldn't have been any more pleasant despite the rain.
Big thank you for rescuing our camping trip!

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very happy with my new towbar friendly professional service everything was explained to me and it was fitted at my home so very convenient would happily use fastfitz again

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Matt did a brilliant job was early for…

Matt did a brilliant job was early for the arranged time, even though he was feeling before par he would not break the appointment.
Explained everything to me, very professional and tidy even though the weather initially not good, he brought his cover and worked on regardless, to me a sign of a dedicated workman. Thank you Matt for a great job and great service. Would certainly recommend and use Fastfitz again.
Alan H

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

2nd Tow Bar fitted by Fast Fitz

So happy with the first tow bar that I returned for the second! Great job on both our cars with no issues. The technician is a lovely and professional guy who can't do enough to help. Brilliant service and I'll be a life long customer. Thankyou very much!

June 29, 2022
Unprompted review

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