fastfitz.co.uk Reviews 248

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and expertise. Many people appreciate the high-quality products and the competitive pricing, often noting that the costs are significantly lower than other providers. The convenience of on-site fitting and thorough aftercare also contributes to a highly positive customer experience. Consumers frequently mention the staff going above and beyond, providing detailed explanations and demonstrations, and ensuring installations are flawless and timely. The overall sentiment reflects strong satisfaction with both the product and the comprehensive service provided.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Product

Reviewers highlight positive aspects of the product. Customers praise the top-quality workmanship and... See more

Price

Customers had positive experiences with price. Many reviewers found the quotations to be significantly... See more

Based on these reviews

Rated 5 out of 5 stars

Matt was a friendly guy who was also very thourough and professional. He was relatively quick, but ensured that the installation was as designed as per make of car , model etc, He even helped me out p... See more

Rated 5 out of 5 stars

Great booking experience, after some delays on my end they even offered a price reduction to be closer to my initial quote. Fitting was timely and went well without any issues. Aftercare was a... See more

Rated 5 out of 5 stars

Can't recommend these guys enough. After having a towbar fitted last year, the fuse went this week and Matt was out within 48 hours to put a new fuse in as it was in a position i couldn't reach, a... See more

Rated 5 out of 5 stars

I got a quote to install detachable swan neck towbar and 13pin socket on my bmw 3 series that was nearly 40% cheaper compared to local trailer fitters. The offer sounded too good to be true. Shortly a... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store

Written by the company

fastfitz.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

I can't fault the service from…

I can't fault the service from fastfitz. Matt's communications from start to finish were great, ensuring the job fitted with my work commitments perfectly. Time was taken after fitting to talk through the job and how to detach and reattach the tow bar. Couldn't be happier. The perfect blend of professionalism and expertise. These are good guys doing a great job

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault this towbar fitting experience.

Matt was brilliant throughout. Very professional at all times, excellent towbar provided at a reasonable cost. He comes to your house and fits it right there. Have been using the towbar with no issues for 5 months now. Matt is also a lovely guy and very easy to deal with. Would recommend without hesitation.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Towbar Fitting

Good to deal with, good communication, good time keeping. Towbar was fitted quickly Very happy with a really good service.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

I have an historical claim for damage…

I have an historical claim for damage caused to my car. They went into liquidation and even though they advertise public liability insurance they are unable to settle.
Not an honest company who are apparently still trading.
My date of experience is Sept 2021 but my tablet calendar won't go back that far. If there was a minus star rating it wouldn't be enough.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Professional install, fantastic service

Can't recommend these guys enough. After having a towbar fitted last year, the fuse went this week and Matt was out within 48 hours to put a new fuse in as it was in a position i couldn't reach, and re-directed the fuse to a place where i could get too. Didn't want anything for it, he was just keen to keep a customer happy.
The towbar works brilliantly with the car electronics and is picked up by the reversing camera and sensors which is great.
A proper professional install by a professional friendly company.
Thanks again Matt!
Josh.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer.

2nd tow bar I’ve had fitted by these guys. They’re more convenient and cheaper than the competition. I had a small issue and the after sales support was excellent.

Highly recommend.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fast Fitz worked well for me

The ordering and fitting went well, Matt was very easy to deal with, it was fitted quickly and tidily. There was a minor wiring issue after first use but he willingly came and corrected that very quickly.
A good experience

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

VW Touran Towbar

Ordered towbar from fast Fitz for my recently bought touran and before Matt arrived I realised even though you couldn't see it that all the electrics and cross member where already attached to my car but there was no detachable swan neck so rang Matt to let him know.
Luckily Matt had a look in his garage and he had one to spare looked brand new still with the black powder coating on the ball itself
This was a god send as we where due to go away with the caravan and ordering one would have taken a few days to arrive
He came out checked all my electrics and everything fine plus got a significant refund aswell Thanks Matt
I have used Fast Fitz twice now and excellent t service both times

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

3rd time of using Fastfitz.

Having recently changed my car I wanted to ensure that all was in order with the towbar on my new to me (2017 plate) car.
Matt answered my email in good time and arrived, as promised, today. He spent a significant amount of time checking all wiring and replacing the current towball with an ALKO one for my caravan. Good job I booked him as this could have resulted in my caravan detaching from the car. If changing cars and buying one with a towbar, don't chance it, get Matt to check it over.
100% happy with Fastfitz service (again) and I have no hesitation in recommending them.
Thanks again for brilliant service, having had many towbars fitted in my time, I can genuinely say Fastfitz are the best in my experience.

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Communication from Matt at Fastfitz was…

Communication from Matt at Fastfitz was second to none. Best customer service I've received in a while. Customer service from Lee (who fitted my towbar) was exceptional too. Very friendly bloke. I would definitely recommend this company. Did a fabulous job!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Top service from fastfitz, couldn't recommend them enough

From the first enquiry sent to fastfitz, communication was brilliant. I needed a towbar fitted ASAP so Matt arranged to fit it in 10 days, later messaging asking if he could fit a few days earlier, perfect!
Payment was made on enquiry and not having used this company before the communication put my mind at ease along with an emailed receipt for payment
Matt turned up at 7am on fit day. I live in an awkward road with not much space so he took my keys and moved my car to the main road to fit it.
When Matt was finished at 11am he came and knocked, told me it was completed and asked if he could show me how it all worked. Unfortunately, I was in a work call so I couldn't go through the demo. Matt kindly sent me a video which was super helpful.
The towbar and 13 pin electrics are great and they were all tested at fitting
Could recommend fastfitz enough, not only do they have top communication, customer service and knowledgeable, expert fitters their prices are unbeatable.
Thank you so much Matt and fastfitz, I'll be back when I change cars.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Dunblane customer

The towbar was fitted in my driveway.. the fitter was on time and completed in about 2 hours.
Very pleased with the outcome, and at reasonable cost
He also suggested a great alternative bike carrier- Buzz- way cheaper than Thule, and as good (near enough anyway).

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Towbar service

Had my towbar fitted by Stewart, it was all swiftly organised by and through Matt. Great response and great overall service. Cars come and go so when I need another I will definitely be back intouch.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

First class towbar fitters

This is the first time I've had a towbat fitted by this company. The service is first class - speedy, competitively priced and effective. The people are very friendly and totally interested in customer service.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Give them a go, i think you will be pleased

This the first time i have used a distance compony for tow bar fitting, but Matt has a wide network of fitters at fix prices, i had the pleasure of Toney fitting my c4 spacetourer, he was on time and completed the job in a professional manor, cleaned up and on his way.
First class.
The only thing i would say is the comms could be better for peace of mind.
Fitted on my drive ( Yeovil )

September 20, 2024
Unprompted review

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