Fast print are a great company that I will be using for my business moving forward. The customer service is swift and helpful. The stickers are high quality, the colour match is great too. Ma... See more
Company replied
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See what reviewers are saying
Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... See more
Company replied
Really can't beat this company for price and quality. I am a repeat customer who only orders realtively one-off small number of lables. I do shop around but keep coming back. The design team are patie... See more
Bethan was fab at sorting out my mistake with an order. the issue was promptly resolved
Company replied
Company details
Information provided by various external sources
Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.
Written by the company
Contact info
7 Network Centre, Doncaster Rd, Doncaster, South Yorkshire, DN3 1HP, Doncaster, United Kingdom
- 01302 288300
- support@fastprint.co.uk
- www.fastprint.co.uk
4.9
Excellent
2K reviews
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Good service and very accommodating
September 6, 2023
Unprompted review
Great Customer Service
I had a few issues with placing/proofing the order but Megan was a great help with fast responses and got this all sorted for me stress free.
August 30, 2023
Unprompted review
Seemed very fast
Seemed very fast, I hope I get my stickers as promised!
August 16, 2023
Unprompted review
I ordered stickers which in the end had…
I ordered stickers which in the end had to be cancelled because you could not do or supply what I wanted, which is not a problem as misunderstandings happen.
The problem lies in the REFUND, which after nearly 2 weeks I am STILL waiting for. I recently spoke to one of their sales consultants who said they would sort it and get them to contact me - not heard a word!
Were very quick to take my money but very slow in refunding, which has still not been done!! In fact will I ever see my refund????
July 26, 2023
Reply from FastPrint
Good Afternoon Clare,
I am really sorry to hear about your experience with us and would be more than happy to look into this for you as soon as possible.
We do aim to process refunds as soon as possible and this is something I will look into for you, if you could kindly confirm the Invoice ID along with your Full Name and Address I would be able to investigate this further.
I look forward to your response.
Conna
Support Assistant Manager
Excellent customer service from Bethan
Excellent customer service from Bethan, received my order quickly and as described. I even made a mistake in my ordering and they reprinted them for me at no extra cost! Amazing service, with good quality stickers
August 1, 2023
Unprompted review
I've been using Fast Print since we…
I've been using Fast Print since we started our business back in 2021. The labels are really good quality and you will not be disappointed at all. We never go anywhere else. Keep it up fast print.
July 28, 2023
Unprompted review
Very helpful
The team are very helpful and it was very easy to get my label designs uploaded and sent for printing.
July 17, 2023
Unprompted review
They really are fast
I needed flyers and posters on short notice (2 days). They were able to do this! Great customer service. I am so very pleased.
July 11, 2023
Unprompted review
reorder is very efficient.
July 5, 2023
Unprompted review
Basically straightforward, but...
Basically straightforward, but annoying that having gone through the process of setting up an quote for labels on a roll, there is no mention of their minimum price until you try to place the order. Having quoted a price to a committee, I then needed to go back through and change to less convenient sheet labels to fit within the budget.
July 1, 2023
Unprompted review
Great service!
I have been using FastPrint now for over 2 years.
I find their service is great!
June 26, 2023
Unprompted review
Great customer service
Quick and easy service. Great customer service from Georgia, who accommodated my change of order at short notice, after I had already placed the order and paid for it. Would recommend.
June 26, 2023
Unprompted review
Very easy to order
Very easy to order, super quick delivery. Just waiting for the product to arrive, but due in 48 hours. Excellent service.
June 20, 2023
Unprompted review
stickers for our band…
Very easy to order and check options before commiting... I did mine in 5 mins! bearing in mind im an idiot! heheheheh
June 19, 2023
Unprompted review
Fantastic customer service
Fantastic customer service! Megan was really helpful and patient - thanks very much!
June 19, 2023
Unprompted review
Excellent labels
Excellent company. We use them for all our labels now as the price is great and quality is outstanding.
Website is very easy to navigate.
June 8, 2023
Unprompted review
Great Customer Service
Once again, customer service has been great. Bethan was able to help me straight away.
June 8, 2023
Unprompted review
Truly amazing
Ive spoken to 3 different people in two days to help set up new artwork. Everyone has been sssooooo helpful for which Im very grateful.
June 2, 2023
Unprompted review
Great little company providing an good…
Great little company providing a good service with excellent results.
May 11, 2023
Unprompted review
Reply from FastPrint
Hello Dan,
Thank you for your positive feedback. It's always wonderful to hear when we are delivering a good service with excellent results. Positive experiences and customer satisfaction are crucial for the success and growth of any business.
Positive reviews like yours can be instrumental in helping our company build trust and attract new customers. It's valuable feedback that encourages us to keep up the good work and maintain our high standards.
Once again, thank you for taking the time to recognize the our efforts and for sharing your positive experience.
Best wishes
Keeley
Customer Support Manager
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