FastPrint Reviews 1,785

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Took my .png file and produced [in sheet format] exactly what I was looking as a "cheap" marketing tool. On display with a UK Ladies Pro Golfer supporting my small business in Cornwall. A very c... See more

Rated 5 out of 5 stars

this is without doubt the best label printing service I have used in 25 years of business. The quality is great, pricing is competitive and most importantly - they arrive when they say they will 10 /1... See more

Rated 5 out of 5 stars

Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... See more

Rated 4 out of 5 stars

Quick & efficient, It would have been helpful to have a hint about what works well or not; eg having colour on my transparent labels apparently does not work well. If it was explained when doing the d... See more

Company details

  1. Prints and Signs Store

Information provided by various external sources

Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Contacted the company after a…

Contacted the company after a recommendation. From the initial online design right through to proofing, the communication has been quick and clear making for a super experience so far. Design team have been back to me a couple of times with good advice how to get the best look for our design. Looking forward to receiving the stickers in due course.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Got lots of help from the team to resolve issues with my original image and communication via their online approval tool was very good and clear. Delivery fast and efficient. Thanks

December 5, 2024
Rated 5 out of 5 stars

Clear process

Clear process; well structured and automated; intelligent follow through. Great outcome - just what I wanted.

November 25, 2024
Rated 1 out of 5 stars

sticker need to print a 4 size and…

sticker need to print a 4 size and print small didnt check proof

November 25, 2024
FastPrint logo

Reply from FastPrint

Good Afternoon Gurvinder,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and sincerely apologise for the inconvenience. We strive to provide the best service possible.

After looking into this further for you, I have reached out to you with a solution addressing the size and artwork concerns for your labels.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Rated 5 out of 5 stars

Fast process, solid support and well priced

Received an email based on a quotation check we had made via the website, Katie came back to us and assisted in working out the specifics of what we require, put together a quotation and we ordered. Process was seamless and I'm confident we will be moving our full labeling requirements to Fastprint in the foreseeable.

November 11, 2024
Unprompted review
Rated 4 out of 5 stars

Quick & efficient

Quick & efficient, It would have been helpful to have a hint about what works well or not; eg having colour on my transparent labels apparently does not work well. If it was explained when doing the design I could have adjusted prior to submission so avoiding a second proof before finalising. I am happy with the final design

November 4, 2024
Rated 4 out of 5 stars

Overall good but the white ink print scratches easily

The help and graphic designer were very good. However, the white ink print isn't the best quality. It doesn't take much at all to scratch the white ink.

October 9, 2024
FastPrint logo

Reply from FastPrint

Good Afternoon Sally,

Thank you for taking the time to share your feedback! We're glad to hear that you were happy with the help you received and our graphic designer's work.

We sincerely apologise that the quality of the white ink didn’t meet your expectations. We understand how important durability is, I have looked into this further and contacted you regarding a solution for this.

Your experience is important to us, and we’re always striving to improve. If there’s anything we can do to assist further, please don’t hesitate to reach out.

Jodie
Support Assistant Manager

Rated 2 out of 5 stars

More like SLOW PRINT

More like SLOW PRINT! Took a week for my order to even go to print.

September 25, 2024
Unprompted review
FastPrint logo

Reply from FastPrint

Good Afternoon,

Thank you for your feedback!

We are sorry to hear about your experience. Your satisfaction is extremely important to us, and we'd like the opportunity to address any issues or concerns you may have.

I have requested more information from you via Trustpilot, If you could kindly provide your invoice number or email address you used to place your order I can then personally look into this for you as a matter of urgency.

Thank you again for your feedback.

Jodie
Support Assistant Manager

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