Fat Skeleton Reviews 5,560

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and durability. Many people also highlight the exceptional service received, often mentioning the helpful and knowledgeable staff, prompt problem resolution, and overall efficiency. The pricing is frequently cited as very competitive, offering great value for the quality provided, and the delivery service is consistently described as fast and reliable. However, some customers also noted occasional issues with product availability, where an item was listed but later found to be out of stock. A few other people also felt that some products, like helmets, arrived with an unpleasant odor.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the excellent designs, quality... See more

Quality

Clients share positive opinions on quality. Many customers praise the excellent product designs, quality... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and first-class... See more

Price

Customers had positive experiences with price, frequently highlighting great and competitive prices. Many... See more

Based on these reviews

Rated 5 out of 5 stars

I needn't have worried, because everything i ever order from paul and his dedicated team is always perfect! Just received my leather American cut from the gang and having been advised on sizing via a... See more

Company replied

Rated 5 out of 5 stars

I ordered a new sweatshirt in my normal size, XL, but when delivered found it too big, returned it in exchange for a Large, which arrived a couple of days later. Well satisfied with the returns servic... See more

Rated 5 out of 5 stars

Great customer service as usual. Delivered quickly and well packaged. Never any issues when I've ordered from Fat Skelton. Always there if you need to ask any questions before purchasing anythin... See more

Rated 5 out of 5 stars

Ordered Christmas gifts early on 7 December. By 22 December I was worried they hadn't arrived even tho I had an email saying order was fulfilled and a tracking number with Royal Mail. Contacted com... See more


Company details

  1. Sunglasses Store
  2. Motorcycle Equipment and Accessories Store

Written by the company

Dedicated to Customer Satisfaction We love custom motorcycles, and that fact that we are lucky enough to be able to own them ride them & be part the amazing camaraderie that surrounds them is what gets us up in the morning (very early as well, if a ride is in the offering)! We’re NOT custom Bike “snobs”, we don’t care if you ride a 125 Virago, a Harley Davidson factory custom or a hand built £40,000 custom chop. It’s the fact you ride, not WHAT you ride. We’re NOT a bog standard type of Motorcycle Apparel & Part retailer, so if you’re looking for piles of the run of the mill boring gear that fills those guys warehouse & shop shelves, same old year in year out, then we are NOT for you. Here at Fat Skeleton you don’t have to wade through pages of gear you won’t be interested in. So if you’re looking for one piece racing leathers, knee sliders, a Moto GP riders latest helmet, then I’m sorry, you WON’T find them here! Our Custom Brand Ranges. Wherever possible we always prefer to personally Road Test new gear before it becomes part of the range, as it gives us opportunity to not only make sure it’s fit for purpose & represents good value for your biking buck, but also so we can talk about the product from first hand knowledge & use. We don’t stock something just because it’s a supplier offers us or worse still was dumping it on the market at a cheap price, if we’re not happy with it, we don’t stock it….end of.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Said my item was shipped two days later…

Said my item was shipped two days later refunded my money because they didn’t have the item.
Now in response to your reply that’s correct. You did message me and say the helmet was damaged and when I replied to you saying it makes no difference if it’s damaged or not because it’s for display purposes only and I was painting it you chose to ignore me which is strange considering you could’ve sold the helmet damaged at full price to someone who didn’t care it was damaged. You chose to ignore me so therefore my original comment of said it was dispatched two days later said you didn’t have the item stands correct because you lied he was damaged and then chose to ignore me

February 23, 2026
Fat Skeleton logo

Reply from Fat Skeleton

Reviwers original post read as follows:

"Said my item was shipped two days later refunded my money because they didn’t have the item".

Well that's not quite right is it??
So everyone can judge the quailty of this reviewers honesty in leaving one star, here's the email we sent at 3.42pm on February 23rd 2026 explaining the reason behind the refund.
"
"Hi Tony
When your German helmet was being checked it was found to be faulty .
As we are no longer stocking this helmet we have refunded your payment.
Kind Regards
Fat Skeleton"
Perhaps we should have just sent him the faulty one than being 100% honest & transparent.

And as to the customer supposedly telling us it was display only, we have no record of that conversation.

Rated 5 out of 5 stars

I like buying from Fat Skeketon

I like buying from Fat Skeketon. The gear is good quality, it arrives quickly and if it’s not right, they fix it. Whether that’s a return and refund or an exchange, they get on it quickly. Good service all round.

March 26, 2026
Rated 5 out of 5 stars

Great service and product

I bought a pair of Daytona 24 EVA Foam Padded Reactalite glasses, really friendly and helpful service from Paul and they work really well, quick to shade and clear and work behind my helmet visor with no issues.

March 25, 2026
Rated 3 out of 5 stars

Great contact and delivery T shirt was…

Great contact and delivery T shirt was not what I expected in quality but for the price I will live with it

March 25, 2026
Fat Skeleton logo

Reply from Fat Skeleton

Hi Tony
Not quite sure what quality you'd expect from a t shirt costing less than £17, (especially regarding the many 5 star reviews our t shirt range including this one gets with regards to t shirt & print quality), but like absolutely ANYTHING you buy from us & aren't 100% happy with, simply return it!!

Rated 5 out of 5 stars

Bought a pair of reactolite bifocal…

Bought a pair of reactolite bifocal padded sun glasses. Went out for a ride today there brilliant. The sun came out and they darkened really quickly. Glanced down at the sat nav and i could see it clearly. No wind in my eyes at all. The man in the shop was very friendly and gave good advice. Brilliant.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

LS2 Carbon

Great helmet and shirts. Sizing accurate, quick dispatch and delivery. Always excellent service from this company.

February 25, 2026
Rated 5 out of 5 stars

Returns service

I ordered a new sweatshirt in my normal size, XL, but when delivered found it too big, returned it in exchange for a Large, which arrived a couple of days later. Well satisfied with the returns service and the fit and quality of my new sweatshirt. I have ordered a few items from Fat Skeleton over the years and have never been disappointed.

February 24, 2026
Rated 5 out of 5 stars

Great Service. Small but extremely well stocked

i popped into the store and recieved a great welcome. small but very well stocked. had a good chat about all things crusiers (obviously). felt no pressure to purchase anything but ended up walking away with a new pair of boots naturally. was on the bike so had no way of carrying said new boots and asked if they could be deliverd to which there was no hesitstion gave him my address then 24hrs later my boots were at home all in all great service 100% recommend. and will definitly be going back

February 23, 2026

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