Feed Me Online Reviews 

420
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

I ordered food that was mouldy. Called the shop (Pizza Zone in Bishop Auckland) they said I need to contact feed me online. I complained via email and have had no response in days. Very very poo... See more

Rated 5 out of 5 stars

Amazing customer service. Feed me have helped us connect with new customers and also help transition customers onto our own website. Lewis our manager has always been there to help with any queries... See more

Rated 5 out of 5 stars

So far I'm happy with the product and the customer service, if anything goes wrong or need changes in the system the phones are usually picked up immediately and problems solved within minutes. Louis... See more

Rated 5 out of 5 stars

Highly recommended Feedmeonline for all takeaways. Never had any issues with these guys. Have helped me convert my customers from other platforms onto my website with huge savings. Shout out to my a... See more

Company details

  1. Delivery Service

Written by the company

The hub of your favourite local restaurants, cafes, and takeaways. We take pride in offering our customers with exclusive discounts from our partner establishments. Download the Feed Me Online App today and start saving!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

420 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(420)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with the product and service

So far I'm happy with the product and the customer service, if anything goes wrong or need changes in the system the phones are usually picked up immediately and problems solved within minutes. Louis Brabin started sales in Cambs area and I believe I was his first cutomer, much better system than what I had before. To develop you could increase the discounts pool and options however still good 👍 thanks 👍 (not fake 5* review)
Michal

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Fake reviews

Every 5 start review on here are plugging feed me online for what there have done for there business. Where are all the reviews from customers ordering food. It says it all. I conclude all 5 star reviews on here must be fake.

May 27, 2024
Unprompted review
Feed Me Online logo

Reply from Feed Me Online

Hi TB!

We work with both takeaway shops and their customers. Our reviews on TrustPilot are mostly from the businesses that we have the privilege to help. If you take a look at our platform, you will be able to see our customer reviews 😊 Hope this helps!

~Feed Me Online Team

Rated 1 out of 5 stars

Spamming with marketing texts

Every single takeaway I order from that works with this company starts sending me marketing emails to which I never opted in. And trust me, I am always on the lookout for that tick-box whatever website I put my contact details on.
Outrageous.
And to top it all, they helpfully include a number to unsubscribe through, a paid one.
Ridiculous way of spamming! Never ordering using your website ever again.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID !!!!

Complained after a restaurant on their site said they deliver to us and cancelled order after taking money … 5 days for money to come back. We ordered from another company and the food was just slop. Photos taken 2 hours after and the next morning to prove nothing eaten. Could t get through to restaurant so messaged feed me online and states will get back within 5 working days … absolute lie no one contacts you and the couldn’t care less about your waste of money

April 14, 2024
Unprompted review
Rated 1 out of 5 stars

Should really be a zero !

Should really be a zero !! Don’t pay by card, if your food doesn’t arrive or turn up late, you will still be charged!!!!!
Ordered food via this app, food was taking so long I called the takeaway and cancelled, still charged for the food I never received.
Contacted Feedmeonline, they claim they couldn’t get in touch with the takeaway!! And advised that they are a third party and I should contact the takeaway directly.my advice would be pay cash on delivery.

March 16, 2024
Unprompted review
Feed Me Online logo

Reply from Feed Me Online

Hi Derek,

Thank you for your feedback and we are sorry to hear about your negative experience! Refunds regarding late deliveries are issued by the shops themselves as we do not have the option of issuing the refunds ourselves. In this instance, a refund was not able to be made as you cancelled the order within the acceptable time window for delivery and after the food was already on its way to you. We have sent you an email outlining this in more detail. We are very sorry for your experience again and hope this explains!

- Feed Me Online Team

Rated 5 out of 5 stars

Manzoor is just amazing

Manzoor is just amazing. I was sat doing my accounts at 8pm on a Friday, had a question & there he was. Available, quick and responsive. Always so polite and helpful. We need more people like Manzoor!

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered for a chicken mushroom pizza…

I ordered for a chicken mushroom pizza Order number 10732184 from Britto’s through your app, order was decline by your app and my money was taken, yet to get a refund. Pls I need my money back

January 28, 2024
Unprompted review
Feed Me Online logo

Reply from Feed Me Online

Hi Victor,

I'm really sorry to hear this and sorry for the delayed reply! I can see that you made this review on the same day of your order. Our refunds can take up to 5 business days, depending on your bank. Can you confirm if you have been refunded?

Thanks for your patience
- Feed Me Online Team

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