Ferrysavers Reviews 

13,734
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the booking procedure is extremely fast, straightforward, and exceptionally easy to navigate compared to alternative provider websites. Travelers also deeply appreciate the competitive pricing and the convenient ability to clearly compare multiple ferry options and schedules in one single place. However, some people mentioned issues where the website unexpectedly switched their travel direction to the opposite route during the booking process. Reviewers noted that correcting these unexpected errors often resulted in extra charges, additional booking fees, and a particularly frustrating overall experience.

What people talk about most

Booking process

Reviewers express general satisfaction regarding the booking process, frequently highlighting that the... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates, great... See more

User experience

People report positive experiences with user experience, consistently praising the platform for being quick,... See more

Website

Customers had positive experiences with website, frequently highlighting the easy navigation and great deals.... See more

Service

Clients share positive opinions on service, frequently praising the fast, quick, and efficient booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've booked with Ferrysavers a few times already, and everything has always gone smoothly. This time, I accidentally booked the opposite route to the one I needed and only realised my mistake abou... See more

Rated 5 out of 5 stars

A really easy website to navigate (no pun intended) and to use. Once you are registered, the site offers an effective and simple way to check prices against the ferry providers. Some of the actua... See more

Rated 5 out of 5 stars

The site is very easy to use and booking is quick and straightforward. I always use FerrySavers for my Dover-Calais trips since I discovered they do not charge booking fees like some other sites do..

Rated 5 out of 5 stars

Initially I was using the actual ferry companies website which was so clunky I gave up. Ferrysavers website by comparison worked smoothly and only took a couple of minutes. The price seems ok too. Tha... See more



Company details

  1. Ferry Service

Information provided by various external sources

Book cheap ferries to France, Ireland, Spain, Holland and more with all the major UK and European ferries companies. Find cheap cross-channel ferry tickets and the latest ferry offers online with ferrysavers.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(13,734)

468 reviews in the last 12 months

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Rated 1 out of 5 stars

Run on time

Run on time, and not say it’s on time when running over an hour late!

June 29, 2026
Ferrysavers logo

Reply from Ferrysavers

Hello,

We sincerely apologize for the significant delay and the inaccurate updates you received.

I can, however, reassure you that it is never our intention to inconvenience our customers and we make every effort possible.

Although these delays may happen due to different reasons, such as the weather, technical and operational issues. When this happens, we aim to inform all affected customers directly, or via the ferry operator.

If you would like to discuss this further, please send us a message from your booking page or AFerry account, and we will be happy to help. You can do this here: https://help.aferry.com/en/articles/4331821-how-do-i-contact-you

Thanks for bringing your concerns to our attention.


Kind regards,
FerrySavers

Rated 5 out of 5 stars

DFDS site disaster..

Initially I was using the actual ferry companies website which was so clunky I gave up. Ferrysavers website by comparison worked smoothly and only took a couple of minutes. The price seems ok too. Thanks.

June 27, 2026
Rated 1 out of 5 stars

I searched for Holyhead to Dublin ferry…

I searched for Holyhead to Dublin ferry return for 1 week Friday to the following Friday. Unfortunately the website brought up results for an entirely different journey and time frame. The website gave me a price for the opposite direction and returning on the following Saturday not Friday. Thus I had to pay a further £40.00 booking fee for reversing the journey and spend an extra night in Ireland. It seems like a basic requirement to offer prices and availability for the requested journey and not something entirely different. Very disappointed with the service and will be putting my experience with this website online so other customers do not suffer the same negative experience.

June 16, 2026
Ferrysavers logo

Reply from Ferrysavers

Hello,

We appreciate you sharing your experience. We are concerned to hear about the difficulties you encountered with our website and the incorrect journey details, which led to additional costs and an extended stay.

We are actively reviewing our system to prevent such discrepancies for future bookings.

Just to clarify, our systems does not automatically select routes/dates, but it does give closest options, based on what customers enter. So customers can select the best option and proceed from there. I am sorry if this was confusing.

Also, we always show a summary of what is being booked and paid for, throughout the booking process.

If you would like to discuss this further, please feel free to send us a message from your booking page, and we will be happy to help. Alternatively, we can be contacted here: https://help.aferry.com/en/articles/4331821-how-do-i-contact-you.

We appreciate you bringing this to our attention.

Kind regards,
FerrySavers

Rated 5 out of 5 stars

Great value

I have always used this service as the prices are great & you have plenty of options for times.Very easy process to use & to sort your trip.

June 19, 2026
Rated 1 out of 5 stars

Booking Amendment Confirmation - 17481299 -

This used to work great, but now they are just time waisters. So hard to communicate and understand what is going on now.

You answer their mail and get:
This Mailbox Is Not Monitored

ferrysavers
To: me
·
Fri 19 Jun at 11:32
Message Body
Thank you for your email. Please note that this mailbox is not monitored and you will not receive a reply to your email.

If you wish to contact us please login to your booking and send us a message or re-send your message here.
Kind Regards,
Ferrysavers Customer Support"

They wrote to me, I have answered, and then they tell me to write somewhere else???

The chat bot tells you rubbish also!
All I wanted was
Ferry Booking Amendment Confirmation - 17481299 - but suddenly I was unable to change, and no explenation given. Just kicked me from the chat since I was not responding quick enough after hours of ignoring me!!! Wait and give me the same grace I gave to you, no?

About 30 mails in, and they are still not offering explanation on what is going on with their website, and each answer get automated response that I have wrote them wrong, and then get's the real answer, which is still ignoring my question, and answering already answered I did not asked for.

It's as if they do not read my mails at all.

The solution they are offering is one off, not a permanent solution or explanation how to handle these issues in future and what is actually going on, that things have changed, that simple booking change is so difficult now.

June 19, 2026
Unprompted review
Ferrysavers logo

Reply from Ferrysavers

Dear Customer,

Thank you for your feedback.

We are sorry that you were dissatisfied with your experience.

We have reviewed your case and can see that your initial reply was sent to a no-reply email address. The automated response advised that this mailbox is not monitored and explained the alternative ways to contact us.

You then contacted us through your account. Our chatbot provided instructions on how to amend the booking, and when you advised that you were unable to complete the amendment yourself, your enquiry was transferred to a member of our team for assistance.

Your request was received and handled within minutes. We provided you with the amendment options and the applicable quote, and we are currently awaiting your response in order to proceed with the booking amendment.

We appreciate that the process may have been frustrating, but we can confirm that your request was received and actioned promptly, and our team remains ready to assist as soon as we receive your reply.

Kind regards,

Ferrysavers Customer Support

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