Festive Lights Reviews 36,573

I wished to buy some connectors to repair a large set of rope lights I had bought 6 years previously from this company. They were very helpful, despite these items not normally being sold separately,... See more

Beautiful set of family reindeer. I like that all 3 reindeer connect together so only 1 plug socket required. Nice height which will look great in our front garden. All set up ready to be insta... See more

I had a couple of queries regarding how many metres of lights and a timer we would need. The man on the phone was very helpful and told me what we required. The Pro Connect lights ,timer and extensio... See more

My first parcel arrived with evri so as usual parcel left out in rain, thrown over gate without even ringing the bell. I found i had ordered the wrong product. I rang customer service to change my pr... See more

I have a dealings with festive lights. Unfortunately I can only give 5 stars they have been absolutely fantastic. Fixed my problem in a couple of days with no quibbles. Will have no problem purchasin... See more

Fantastic customer service. A few years ago, I purchased some lights from this company, they have worked brilliantly until this year when they just stopped working. I phoned customer service to... See more

Festive lights is a wonderful family run business. I have been shopping with them for almost a decade. This year I had a problem with a purchase. Their customer care is second to non. They escalated t... See more

Icicle lights were very impressive the first year, had a small dead patch in year 2 and then all three sets were 50% dead in year 3, exactly 24 months plus a week after purchase. Nice lights while t... See more

Simple to order with very competitive pricing. Items arrived earlier than I expected and follow up text to see if everything was ok and ask if I needed help setting up/using item. Very impressed and... See more

Reindeer Family - SKU : CC014 -CC015-CC008G Invoice 1009994739 Very disappointed - lighting in stag antlers started to fail before xmas, now the lights on full set are dimminging and then cutting ou... See more

We have purchased lots of lights from this company and I am delighted with the quality of product, delivery speed and excellent customer service. I unfortunately had a problem with an item so contacte... See more

First light didn't get here due to the courier NOT festive lights. They since sent out a replacement light and bulb.. Absolutely beautiful light just what we wanted for our period home will order aga... See more

Have bought items from Festive Lights for a few years now. Just purchased the Connect Pro Flash Icicle lights, the lights are fantastic!!! Really great product. The service is impeccable, ordered... See more

Disklok for Toyota Hilux Diamond Edition is not available in Japan. Still, FESTIVE LIGHTS shipped one to me in Japan, and it only took 3 days, WoW, super fast shipping at a very reasonable rate, and t... See more

A genuine company to order Christmas lights from. Good quirky lights that can be ordered to custom lengths predominantly in 2 meter connectable sections. I ordered and paid for next day delivery... See more

Another great purchase from Festive Lights. This time a glazed birdbath with solar panel fountain. Really lovely. Good quality at a reasonable price, delivered very quickly. Packaged well.

Items have not been delivered, unable to track. Very disappointing. Edit:- Festive Lights have been in touch with tracking details and an updated delivery time from Evri and lights have now been de... See more

Paid for express delivery, should have been delivered on Tuesday/Wednesday - Saturday now and still not delivered and my garden has no Christmas decorations. Expected more from festive lights if I a... See more

Bought loads of these connect pro fairy things lights over the last few years and the garden looks amazing. Their customer services are amazing. Nothing too much trouble. One set of my lights started... See more

I bought quite a few sets of Connect Pro lights for my garden... 30m long. Also after showing them off, a couple of family members invested too, unfortunately having the same fate as I. I inv... See more

These lights are expensive compared to lights bought in the mainstream retail outlets, but the build quality is far better. Good quality cabling and LEDs that are well protected, IP 65, from the eleme... See more

I wasn’t sure what I wanted …. Festive lights made it easier as there was a level of lighting ie connect go, connect pro etc ….. I chose connect pro because of the reviews ….. I wanted something that... See more

was really disappointed with my purchase - the product was very cheap looking - not what I expected at all. I know that the product was not expensive but I certainly expected more !

Good service , answered many queries really fast and also emailed back to me later , lighting strip product is good and is a system which makes it easier to set up to do what you what

There was a slight problem with my order which when contacted about produced a friendly, helpful and prompt response. Taking the product down to Martland Mill, the staff there sorted the problem there... See more

Ordered a number of times - items come in reasonable timescale and are good quality. Have had gopro lights outside for years over Christmas in a wet, cold and windy Scotland.

I’ve placed several orders with Festive Lights, and the service as well as the quality of the products has been superb so far. I’m very happy with all my purchases and would highly recommend them.

Very speedy delivery of a Christmas decoration. Snowman infinity mirror looks very attractive in the porch. He has very bright red & green accessories & is a great talking point as he is so different.... See more

I bought the lights for the fact that they can be joined together and that they are LED's. They were delivered quickly, packaged well and boxed. The lights are very bright and warm white in colour. T... See more

Lights looked great to start with, and we were very pleased. They only lasted two winters, though. For the quality product they claim to be, I would expect them to last longer. I'm a sparky, so... See more

Ordered lights for next day service before 12. The carrier sent them after 12 and I had my premium carriage charge refunded no hassle. Great customer service. The lights are also very good quality.

I have used Festive Lights on several occasions and there online and telephone guidance on their products has proved invaluable. The products are always supplied well packed and on time.

Have purchased from here before. Same great service and product works well. Arrived day after ordering which was a nice surprise. Would recommend.

I actually ordered the wrong item . I called Customer Service who very quickly cancelled my order and reordered the correct item and it was still here the next day. Brilliant service

Val went above and beyond when I had a delivery issue. She quickly called and emailed, coordinated with the carrier, and provided several options to fix the situation. Amazing customer service.

festive lights replaced a set of my pinecone lights that I had, had a while but not used and after 3 weeks one of the cones went out. I sent an email and got which set of lights I'd ordered wrong. I... See more

Good company bought from many times nice item good value they send quickly just a shame carriers bring 3 days after day they said they would deliver which is why I gave 4 stars instead of 5

Excellent service as usual from Festive Lights.Bought item for my son and it arrived before he went home after the Christmas break.

The Ember candles are nice, but quite pricey for what they are, and also having to pay separately for the remote isn't very cost effective as others provide these free of charge. The 3 Noma Christ... See more

I first bought the ConnectPro string lights a number of years ago. I bought about 50 metres and I have to say they looked fantastic and appeared very durable. Unfortunately each year I have had to r... See more

This is the second blind I’ve had made and I am pleased with my choice. Both were for the kitchen and it does seem to give me the privacy I need. No extra lining needed. Can’t fault the service and... See more

Delivery was attempted 3 times out of hours . Not festive lights fault but they need to choose their delivery partner better. We let customer down badly and it reflected bad on us.

The lights are nice, and I'm sure were even prettier when made but then they were squeezed into a box so tiny I initially didn't think they'd sent the right product. A lot of the flowers are a bit cru... See more

Such a lovely set of traditional,Christmas tree lights rather than the modern LED lights. Good quality and beautiful colours.

Quick efficient delivery. Kept me informed on tracking and emailed a dispatch email when the product had left the warehouse. Excellent customer service.

The service. I ordered my fairy lights with a 4 day delivery. They arrived within 2 days. From ordering to delivery the service was 5 stars.

Christmas snowman light arrived promptly and was packaged well, good price in the sale. Works well indoors, have not tried outdoors yet.

Easy to navigate website which made ordering really simple. Fast delivery. Highly recommend festive lights for high quality lights.

The wrong colour lights were sent to me, but your customer service department, sent out the correct ones very promptly. Excellent customer service, just before Christmas.

You used brown tape all over my box’s so I cudnt use them to give as gifts Very disappointed, I contacted yourselves and just got a standard script reply Was hoping to buy more, but changed my min... See more

Lovely sparkly light up reindeer. Easy to put together and packs up well. Looking forward to displaying it next Christmas.

Excellent quality lights, have used many different types of Xmas lights over the years and these are really good quality

Purchased the item and it was delivered before the expected date. First class service from Festive Lights, as always

When ordering individual items separately the wrong transformer was mistakingly ordered. As there was no recommend of which transformer matched the lights ordered by us we assumed all was well. Switch... See more