Fetheray Antique & Vintage Jewellery Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vintage jewelry collection is exceptionally beautiful, completely unique, and always arrives exactly as described in the online listings. Many buyers express deep satisfaction with finding rare heirloom pieces that carry wonderful historical stories and personal meaning. People also deeply appreciate the careful packaging, which frequently features charming presentation touches like decorative boxes, ribbons, and thoughtful extra treats. Additionally, consumers praise the rapid shipping services that ensure items arrive securely, even when dispatched across international borders. Buyers consistently find the team extremely accommodating, friendly, and efficient when handling questions, purchases, or ring resizing requests.

What people talk about most

Quality

Consumers find quality to be positive, frequently expressing delight over the stunning collection and items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting extremely rapid... See more

Service

Reviewers highlight positive aspects of service, praising the professional, friendly staff and the quick,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and sho... See more

Company replied

Rated 5 out of 5 stars

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been brow... See more

Company replied

Rated 5 out of 5 stars

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction w... See more

Company replied

Rated 5 out of 5 stars

I found Fetheray online while on a trip to the UK. I liked what they offered and wished I could have visited their store in Brighton. The original ring that caught my eye was not the one we ended up w... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We specialise in unique original and ethical antique and vintage engagement rings; awesome vintage and antique jewellery through Georgian, Victorian, Edwardian and Art Deco to retro jewellery. We are based in a quirky little shop in the Lanes Jewellery Quarter, Brighton, England and like to offer a personal and relaxed service, having many regular customers. All of our jewels can also be purchased through our online shop where we send internationally every week.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Another beautiful item

Another beautiful item. I need to stop looking on the website il have no money left. Thank you for a gorgeous piece that’s beautifully packaged and amazing value.

March 15, 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Aww, Victoria!! You're the best! Thank you so much for taking the time to leave us this kind review (and obvs your custom) :-)

Rated 5 out of 5 stars

Great Earrings

Thanks for the great earrings, my wife loved them! The transaction was smooth, and it was easy to track where they were on their journey to the U.S. They were on-time for Valentine's Day :)

January 29, 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Tom! We really appreciate the feedback. Reviews are the lifeblood of small business :-)

Rated 5 out of 5 stars

Beautiful Jewelry!

I love this shop! I've ordered three lockets and each was even more beautiful in person. They were well packaged and arrived quickly and safely. I'm a very satisfied customer and highly recommend this shop to anyone else that has a love for antique/vintage jewelry like I do!

February 26, 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Catherine, we so much appreciate both your continued custom and very kind review :-)

Rated 5 out of 5 stars

Excellent communication

Excellent communication, speedy delivery.

February 8, 2024
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for taking the time to leave us a review, Richard. We’re delighted to hear you were happy with our service.

Rated 5 out of 5 stars

Beautiful vintage sapphire ring

Fetheray went above and beyond for us! We’d been shopping for the perfect ring for months and found it at Fetheray, the ring is gorgeous and was delivered next day with instructions on upkeep and beautifully gift wrapped.
Thank you so much!!

December 21, 2023
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Mitchell, thank you so much for leaving us a review. It means a lot to our small business. We're delighted to hear you found the prefect ring with us. Best wishes, Pip & Helen

Rated 5 out of 5 stars

Exceptional customer service and an amazing selection of rings

I purchased an engagement ring from Fetheray online. I live in Japan so sadly didn't have the chance to visit them in person. I narrowed it down to three rings from the website.... its hard to imagine what a ring might look like on your finger just by looking at photos online. I contacted them by email to ask for more detailed measurements so i could try to better gauge the size and how they might sit on my finger. Pip and Helen replied instantly with extremely detailed sizing (photos with precision rulers) and... the best part... high quality videos of them wearing the rings so I could see them from all angles. This was beyond my expectations and really helped me to make a decision. The ring came beautifully wrapped and because i am in Japan Pip and Helen very kindly extended the returns period incase I wasn't 100% happy with the ring. It's gorgeous and I couldn't be happier. I'll definitely be shopping at Fetheray again!

February 15, 2023
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Laura
What a wonderful review to have received! Thank you you for taking the time to write it.
We are beyond delighted that your experience and purchase was a good one.
We appreciate buying online can be a scary prospect and a bit of a minefield, so we thank you for entrusting us with such a special purchase.
Our congratulations to you both. ♥️

Rated 5 out of 5 stars

Trustworthy Company

The company was easy to contact and very responsive. They gave a reassuring update about the progress of my package, although I was able to track it via the Royal Mail and USPS. The parcel arrived here in the western US long before all my Christmas cards that were posted at a similar time.
The locket was in a lovely gift box and exactly as advertised. Definitely recommend Fetheray.

December 7, 2022
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Janet
Thank you for taking the time to leave such a lovely review. It means so much to us and our small business. We’re delighted to hear you recommend us.
Best wishes
Pip and Helen

Rated 5 out of 5 stars

Beautiful necklace and excellent service

Pip and Helen were very helpful and quick to respond to email queries. Once I had decided to purchase the necklace, they arranged to have the requested adjustment done immediately and sent it post-haste in an elegant box. I am absolutely delighted with the necklace, which is exactly as described and photographed on the website. Thank you Fetheray!

August 30, 2022
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Vicki
It was our pleasure to help you.
Thank you so much for leaving such a lovely review.
Best wishes
Pip & Helen

Rated 5 out of 5 stars

I bought a ring to use as a wedding…

I bought a ring to use as a wedding ring - it came incredibly quickly in the mail, was even more beautiful in real life than it looked in the pictures, and fit me perfectly! Thank you Fetheray team for sending me the perfect wedding ring.

August 23, 2022
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Jess
Thank you for taking the time to leave us such a fab review. We're so pleased to have been able to help you.

Rated 5 out of 5 stars

Wonderful earrings

Wonderful earrings, beautifully packaged and sent securely.

April 18, 2022
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Jennifer
Thank you so much for you review. It means a lot to us!

Rated 5 out of 5 stars

Antique diamond necklace

I was slightly nervous purchasing a diamond necklace online without seeing it in person. I need not have worried as it promptly arrived and was even nicer than pictured on the website. I will be a repeat customer. Thank you Fetheray!

January 11, 2022
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Paddy
Thank you for trusting us with your purchase, we can understand buying online can be a little scary, we're pleased we managed to allay those fears!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, product and delivery. I would highly recommend.

May 19, 2021
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for taking the time to leave us a review, Kevin.
We really appreciate it.
Best wishes
Pip and Helen

Rated 5 out of 5 stars

A fabulous shopping experience

These are the most wonderful Scottish agate earrings and the shopping experience with Fetheray is next to none - Helen and Pip are fabulous to deal with, and it is apparent that nothing is too much trouble for them! Thank you so much.

May 8, 2021
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Oh, Kellie, we are so grateful for you taking the time to leave us such a lovely review. It's been our pleasure to help you. Thank YOU! Pip & Helen x

Rated 5 out of 5 stars

I recommend this shop

It is exactly as described and even more beautiful in person! I am definitely happy with this beautiful snake ring, and would buy from this seller again! Thank you very much for swift shipping and re-sizing too !!

April 11, 2021
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Bless you!! So kind of you to leave us a review. We’re so grateful and happy that you love the ring! 🐍❤️

Rated 5 out of 5 stars

A treasure chest.

Fetheray is a treasure chest of goodies with very approachable, friendly owners. Speedy delivery too. Thank you

December 14, 2020
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for taking the time to leave us such a lovely review, it means a lot to us! X

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