Feu Vert Reviews 

This company has very few good outlets, but the one adjacent to the HyperU store in Saintes, France is poorly managed and ignorant of good customer relations and French law.. This is mainly due to the manager, M. Quemtim who ignores his own company rules and is at best a poor manager and at worst, racist .Some of his staff make excuses for him. I purchased a Tom Tom sat nav via a very helpful assistant. The unit was faulty and acknowledged to be so by two members of staff. Quemtim refused to exchange it despite it being returned within 10 days of purchase. He misquoted his own company conditions of sale and warranty conditions and was promptly supported by Feu Vert head office customer services. Avoid ths company like the plague, they deserve their poor ratings.

Robbing twunts. Never going there again. They try to con you into having lots of unnecessary and expensive work done

To mend a puncture and order new tyres took 2 hours.
To then fit the tyres took 4 and a half hours with all sorts of excuses as to why despite having had an appointment for nearly a week we still did not have access to their pneumatic lift.
Next excuse was that we had not given them our wheel-nut adapter despite being thanked for it when we had arrived early.
Their ability to estimate how long it takes to do anything is abysmal - sorry we ever gave them a second chance.

Incapable de faire un parallélisme sans avoir le volant droit...
Malgré 4 essay

I pre-ordered online and picked up from the store and it worked without problems. At the store they have very few employees so they can't assist all the customers efficiently. Better use their site.

I bought car tyres online. Delivery was in time but it was impossible to mount them the same day even if I had booked this service online at the time of shipping. I had to take the tyres with me and mount them elsewhere.

Just had a funny snow tire experience. This was my third visit to Feu Vert in a week to change my snow tires. November is very busy! I finally got close enough to the front of the line to be talked to. The workshop admin typed in my plate number and car details into his database, he disappeared for 2 min (or less) and came back to say I needed EUR 700 worth of new snow tires. “No one would mount your old tires”. Put off, I drove over to my Renault dealer in Geneva that has been doing my maintenance and tire-changing. I asked them, how much tread I need on a winter tire. There took me to a new tire, showed me the manufacturer's “tell” in the groves, and then went out to look at my tires. Two are basically new, bought them from this dealer last year, the other two have another year on them. I think what Feu Vert uses this fall season to sell a lot of tires. After waiting out in the rain for 15 min, and then again inside their shop for another 15 min more, it could be that many customers do cave in and buy unnecessary tires.