I booked an apartment via fewo-direkt (vrbo). They instantly confirmed the booking and initiated the payment. Shortly after, the landlord just cancelled the booking and used the reason "unsafe/bad wea... See more
Company replied

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I booked an apartment via fewo-direkt (vrbo). They instantly confirmed the booking and initiated the payment. Shortly after, the landlord just cancelled the booking and used the reason "unsafe/bad wea... See more
Company replied
paiement de la location 3 nuit 5-8/5/26 de mr BEYER qui a paye FEWODIREKT NON RECUE 1,020.81 US$ Fewodirekt # 5607527 35 Av. des Covers, Lege-Cap-Ferret, Girond...-France. Payment overview. Ra... See more
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Host has double booked his house, fortunately I found out before we set out to stand before closed doors. Book-with-confidence guarantee is total useless. In fact the support is critically broken, yo... See more
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We were specifically looking for a residence with a parking lot because we were traveling by car. When we arrived at the destination the man there told us that they have no parking places for the resi... See more
Written by the company
* einen unvergesslichen Aufenthalt unter einem Dach;
* Privatsphäre ohne gemeinschaftlich genutzte Räumlichkeiten;
* gemütliches Kochen, Entspannen und gemeinsame Zeit;
* eine Unterkunft, die zur Reisegruppe passt; und
* mehr Zeit miteinander, denn es findet sich genügend Platz für alle.
1. Wähle dein Reiseziel und deine Reisedaten.
2. Vergleiche Ferienunterkünfte, Preise, Ausstattung und Bewertungen.
3. Buche die ganze Unterkunft, die am besten zu deiner Reise passt.
* verifizierte Gästebewertungen
* echte Fotos von Reisenden
* ausführliche Angaben zur Ausstattung und den Highlights der Unterkunft
* Fragen und Antworten von früheren Gästen
* Zusammenfassungen von Rezensionen, die helfen, die richtigen Erwartungen zu setzen
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We are OUT. We have read many of the comments about FeWo Direkt and can only agree.
It used to be wioth it and we have had many guests who have used this portal.But now we are forced to used online booking although 98% of our guests are German and wish to pay through a bank transfer or cash with receipt or invoice when they arrive.FeWo Direkt have become greedy and I hope that enough holiday home owners realise what is going on and pull out. As one lady wrote the personal contact with the guests( it is our house and we know it best) cannot be replaced. FeWo Direkt are concerned that if the guest has our personal details we will have the audacity to deal with OUR guest personally and cheat them of their cut.It is disgraceful and we will not be renewing FeWo Direkt.

Reply from FeWo-direkt
Sirs at HomeAway,
we have been a client of HomeAway since 2004, and the truth is that we have had a good professional relationship with no problem worth mentioning, until in 2016 you decided to change all the rules we had agreed upon until then.
These rules, you changed without consulting us, simply imposing them on us in neither polite nor friendly terms, and for “our good and the improvement of our business, to have more bookings” etc., etc., as if we did not know what was good for us.
I suppose this inconsiderate, arrogant and nosy attitude works in the United States, but here in our old and well-mannered Europe, it is not so, and you, professionals? should know this since in our particular case, Can Fusta, we do not revere the Golden Calf of the religion of Money that you profess, but rather we maintain a respectful “direct” contact with our clients, and I say ours because they are not yours, we are yours, but not them, without interference from you with your ridiculous robotic answers that only irritate and drive off potential clients.
Proof of this is that since you changed your marvellous and “convenient” system, client requests have fallen to the lowest ever, which is totally logical, for neither would I ever make a booking of this kind done automatically by a robot, especially because it does not meet my needs, has no sensitivity whatsoever, and is aggressive and shows no empathy to the person.
We treat clients very differently, and how I shall not explain here, as it would be wasting your time, since I do not pretend to make you change your mind, it would be too innocent of me, I think that you cannot understand it, because you profess a religion called Money, you have a dogma of faith, that is why you are so conceited.
We are very proud of our clients (German, French, Swiss, etc.), and it is because we are direct friends, with no hypocrisies, we share meals, we call each other on the telephone, we take an interest in their families, and they return year on year, faithful to us in Ibiza, this is being “rich”.
At this point in the letter I suppose that you have already guessed that we cannot accept your interference and we shall not renew with you again as our differences are too great and prevent us from doing so, we wish to be Very Away from HomeAway.
Best Regards M.
Smooth booking, excellent appartment, good rates in Malta.

Reply from FeWo-direkt
We booked through Fewo Direkt - description on the property we rented did not match reality. Absolutely NO help from FeWo - either while on the vacation or afterwards.
STAY AWAY FROM FEWO!!!

Reply from FeWo-direkt
We planned for a relaxing vacation but it was like a prison. The host forbid us to be together with our children in one apartment as we were six persons and had two apartments, he spied un us, commented on our bathing times, forbid us to use the dishwasher after dinner, to make tea before bedtime, threw us out in the middle of the week for laughing in the room at 11 pm, were forced to take it back again but kept critizising us for everything. He finaly accused us for stealing the key after we left. Totally madness.
This site has a lot of accommodation type to offer. I was looking for accommodation in London and found one right on Fewo Direkt. Price was affordable, owner was nice and easy to talk to. Everything went smooth. Accommodation was clean, looked like on the pictures so I rate this experience with 5 stars.
Since I read this article about vacation rentals in our local Sunday newspaper I got really interested in this possibility how to organize our family vacation. I went online and was amazed by the quantity and also quality of the listed homes. We tested one vacation rental in the Alps in Italy and the owner was very kind. To be honest I was a little scared how we will solve the key exchange. The owner was living in the same village and so it was no problem at all. We had great house to stay. We all enjoyed our time together cooking and playing games after spending the whole days on the slope. Big thumb up! We have already booked our next summer vacation and we are staying in vacation rental.
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