Fiat Italia Reviews 31

Would give zero stars if possible. Took motorhome to Fiat at Preston as fault on DAB radio. All day of a job costing me time and money. Picked it up and drove off. 2 minutes later same fault happened. Rang them and the service manager basically accused me of breaking it as he said it was fine when they handed it back to me. Said I would bring it back again to fix once more and I asked for some compensation for my time and money and got a big fat 'NO CHANCE' of the service manager. Never use Preston Motor Park Fiat to service your car or motorhome

I have been a customer of Fiat now for over 19 years and have never had any major issues with cars which I have purchased. The issues I have experenced where always resolved swiftly and efficently.

Once i made the mistake of purchasing a car (Fiat Stilo Abarth 2.4) though a car supermarket which turned into a total nightmare but Fiat took care of the issues and allowed me to take the used car to a different dealership issuing vouchers to put right what the car supermarket had messed up. Over the years the car did give me alot of trouble but the issues where always resolved by a wonderful and talented service team (Alf, Steve, and all the mechanics at Forward Autos).

I understand that Abarth is your performance brand for Fiat models but please, please, please provide some sports models under the Fiat livery. I have used Forward autos for many years and was upset that I couldn't purchase my new car from the dealership (Mark and Philip Forward have done so much for me over the years and wanted to give them another sale).

Keep up the good work, I'm really looking forward to purchasing my Abarth 124 spider tomorrow but will sadly miss my 500x which has been a true joy to drive. Not a single fault in 3 years a true testment to cars manufactured at the Melfi plant.

Again, please more performance model options for Fiat branded cars, we need some more drivers cars back which is what Fiat excell in producing :)

I loved my dad's old 1985 Fiat Croma Turbo i.e. to bits and so did he until we finally had to say goodbye in 2002. A truly stunning car that was ahead of it's time, I remeber racing along the AutoBahn trying to catch a ferry in Hamburg at over 130mph for hours after we overslept, a big limo that moved like a sports car at the time.

My 500X sat nav packed in, car is under 3 years. My local dealer doesn't have the equipment to effect repairs so I contacted Fiat. 3 days later they told me I'll have to travel 100 and some miles to another dealer to have it looked at. I explained that this is really unsatisfactory, they didn't care, the woman didn't care at all. She all but said to bad. No wonder FCA cars are at the bottom of the satisfaction list.

Having 2 days on the phone trying to get my fiat 500 sorted with a problem i had which meant i could not use the car finally got some joy from Sue a lovely very helpfull lady who worked at the wakefield branch. Arnold Clark at leeds what a joke, could not look at my car for a month let alone work on it.

Worst customer service. Oscar from Fiat Customer Service is very rude and should not work in a customer facing role.

I received a missed call from Fiat, regarding my ongoing case and got through to Oscar. The reg would not work to locate my account, once passed. I queried what my reg was on the account and it was wrong so I asked Oscar to change this to the correct reg so my account could be found in future using my reg.

Oscar constantly repeated we are closing now, you will have to call back tomorrow and I disagreed with this as I work in a contact centre and if we have taken a call, we deal with the issue. Oscar ended the call.

I have never dealt with anybody so rude.

We all want to go home from work, but this is unacceptable behaviour.

Disgusting service from FIAT, customer service and Arnold Clark dealer ship , Warranty fault on a car two weeks later no communication from Fiat
would never purchase a Fiat again !
Or from the dealership.