Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more
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Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.
Contact info
Payments Processing Center: 2245 Texas Drive, Ste 300, 77479, Houston, United States
- 832-802-0344
- service@figloans.com
- www.figloans.com
Replied to 61% of negative reviews
Typically replies within 48 hours
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It came through when mostly needed
Outstanding fast service.
Very prompt response and funding for my…
Very prompt response and funding for my loan.
Always quick to respond and best rates…
Always quick to respond and best rates by far
You advertise same day funding on debit…
You advertise same day funding on debit card and then you don’t send it that way.
The best experience I’ve had in many…
The best experience I’ve had in many years with such a reliable company that also gives you the opportunity to choose and adjust your payments. Thanks to this company, I’ve been able to resolve many emergencies through their online applications. Without a doubt, number one. Thank you, FICO!
I appreciate this company
I appreciate this company, I have had several loans with them and paid them off then all of a sudden I tried to renew and was told no several times. But I think I tried again at the right time and I was approved to get another loan. I love how adjustments can be paid to the payment plan without any questions. This is an awesome company.
Money was sent to someone else's…
Money was sent to someone else's account and now its under investigation and im stuck paying it back even though I didnt receive it

Reply from Fig Loans
Used Fig maybe 20 times.Always had a…
Used Fig maybe 20 times.Always had a great experience
I could have given a 5 star because…
I could have given a 5 star because they are quick and reliable don’t really care about credit that much. But one thing I do not like is, when ever I pay off any loan, they do not report it as pay off instead, it appears to my credit as a closed account which actually hurts my credit each time they do that. I am a regular customer. But other than that they are good and reliable.
quick,easy process
Easy process.
Always a pleasure working with fig…
Always a pleasure working with fig always reliable and trustworthy
It's easy to get a loan
It's easy to get a loan. The reps are helpful and they get back to you fast if you have a question.
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