Easy company to deal with, very responsive in particular to delivery damage with instant replacement item plus extras - perfect customer support. Cleaner Feeder 2 with guard is designed to improve b... See more
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We purchased the cleaner feeder cage as we have had a problem with squirrels! since fitting it we have not had any problems, this product is extremely well designed and produced. All credit to finches... See more
I was trying to take the feeder apart for cleaning, when the two flanges that support the piece that the birds actually feed from snapped off. This means that the feeder is not usable, as there is not... See more
It is without a doubt the best bird feeder company out there. All the products are well thought out, the design is great. The main purpose, helping stop the spread of the disease that has killed so ma... See more
Company details
Written by the company
Our unique, easy to clean bird feeders help you create a safe space for wild birds, and give you more time to enjoy watching them. Prevent the spread of illness and disease in your garden with Finches Friend Cleaner Feeders, which are made in Britain.
Contact info
Trapham Barn, Canterbury Road, CT3 1NL, Wingham, United Kingdom
- info@finchesfriend.com
- www.finchesfriend.com
4.6
Excellent
415 reviews
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Replied to 25% of negative reviews
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Excellent, robust bird feeders - 2 purchased
Excellent robust products.I bought the Cleaner Feeder 1 and the Peanut Feeder and both are a smash hit in North Kingston, Greater London. Feeding frenzies for fledglings have seen Great Tits and Blue Tits squabbling over access. Transformed the garden activity and means I may need to start a new job soon to support the feed spend!
May 15, 2025
I got the Big One
I got the Big One, 4 separate food holders. Pretty Wife calls it the 'Space Station'!
Had it about one month now, very impressed. Had our first rain in two months, rain all day. Just checked on the food, IT IS STILL DRY!! Blue Tit confident with it, Goldfinches getting used to it.
It is really well designed and manufactured perfectly.
Would definitely buy again, it is Brilliant!
Emlyn, Super Keen Birder ♥️
May 4, 2025
Replacement parts for feeders
I have 2 x CF4 and a peanut feeder. The products are good and easy to keep clean a definite plus for the birds. The downside is if you break anything on the feeders and request a spare part not for free they don’t even answer your email. It took weeks and weeks to get a replacement lid for a CF4 which was sent foc. Now it’s been 4 weeks since requesting another part. The three stars is for customer service.
May 20, 2025
Unprompted review
Order arrived promptly and was well…
Order arrived promptly and was well packaged. I requested some new feeder lids which also arrived and for which I am very grateful. Customer service is excellent. Thank you!
April 16, 2025
Very impressed with the quality and…
Very impressed with the quality and robustness of the feeder. It took the birds a few days to get used to it but most are using it now
April 8, 2025
Brilliant design but heavy
The bird-feeder was very well designed and constructed compared with others we have tried. Our problem is always making them grey squirrel and jackdaw proof. Enclosing the feeder in a cage never works - they just bash the feeder and pick the seeds/peanuts off the ground. BUT - this feeder is much heavier than others and it will need a very strong branch and steel cable to secure it. We always want our feeders to hang from surrounding trees, not metal poles.
April 4, 2025
A really good product very well thought…
A really good product very well thought out. The birds have taken to it quickly. Very friendly and prompt service.
March 21, 2025
Larger than I thought it would be
Larger than I thought it would be, arrived quickly and well packaged.
Birds took a while to get used to it but that’s normal.
March 26, 2025
excellent product and prompt delivery
March 26, 2025
Very pleased!
Very easy to use website, prompt delivery and very impressed with the item I purchased. Delivered intact. Great design and hope not to waste as much bird food through it getting wet and mouldy. Pigeon and starling proof! Have yet to have any birds on it but this is most likely a matter of time before they find it! I shall definitely be buying from you again.
March 17, 2025
Excellent not placed in the garden due…
Excellent not placed in the garden due to a tree being taken down. Very pleased with the two feeders I purchased from finches friend.
March 13, 2025
No birds using the feeder
I've had the bird feeder up in the garden for a few weeks. The birds of all description don't seem to like it and are not feeding from it.
Such a shame cos it was so expensive. I'll keep it in the same position for longer but am not hopeful
March 22, 2025
Happy me, happy birds.
My finch friendly bird feeder arrived quickly and was well packaged with clear instructions. I wasted no time filling it up and hanging it in the garden. The birds were slow to come to it at first. I had to let the other feeders run out of seed so they only had the one option. That did the trick. It’s very easy to keep clean which is the main reason I purchased it. All in all I’m very happy with this feeder and it seems the birds are too!
March 5, 2025
Not sure yet….
Our F.F., squirrel proof version, arrived about two months ago. Excellent and efficient service. The product itself is a thing of beauty and very well made, & is certainly MUCH heavier than I realised. Sadly all my finches have disappeared!…the birds come and look at the top part of the squirrel proof set up, occasionally, can see the seed but are deterred from hopping into the cage lower down where they could actually access the food. I have seen a pair of coal tits use it and one robin…but only occasionally. Plan B was to take off the lower part of the squirrel cage to see if any birds checked it out…they did (still no finches) but the squirrel was ‘on it’ immediately… therefore back to square one. I emailed FF twice to ask if this has been a problem for anyone else and if they had any advice but, to date, I have received no response.
March 19, 2025
Unprompted review
Excellent.
I had above and beyond service from the guys at finches friends.
Excellent product and excellent service.
Thank you guys. Jason.
February 27, 2025
I had an issue with a missing parcel…
I had an issue with a missing parcel and this was resolved quickly.
GREAT product and certainly worth the price tag !
February 26, 2025
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