findercube.com Reviews 

This is a company NO one should deal with. We were not impressed by the product we purchased. Contacted them for a refund and to send item back. We have been back and forth for almost 2 months with no resolution STILL!!! The cost to ship back to them is triple of what we paid. They are a SCAM!!! Their products are suspect at best!!! CAUTION ⚠️ IF YOU PURCHASE FEOM THEM!!!!

I ordered a few shirts. It took almost a month, but I received 3 of the 4, and the ones I received were definitely of poorer quality than the image and ad on the site made them seem. I don't like any of them.

The fourth item just didn't come at all. They made no mention of it and didn't reach out to me--I had to reach out to them. When I did, they told me to choose something else of equal value and they'd send that instead. When I asked for a refund, they repeatedly just told me to choose something else. I think they told me to do that like 6 times before I reported it to PayPal. It took 2.5 months to get my money back for that item, and it's only because of PayPal.

Also, I think most of the positive reviews appear AI-generated...

Avoid at all costs.

I ordered several items from seller
But received non
Their customer service refuse to take responsibility to issue a full refund
Don’t shop on this hit n run web site
They went so far as to offer a worry free purchase protection plan
Avoid this site
It s a scam

I don’t wanna even give this company a one star is a zero star. I have been dealing with this company since March and we have been going back-and-forth since March 2025. I have asked for a refund. They told me every month I can give you 10% I can give you 25%. I can give you 30% until I said no I want my full refund now that I want my full refund. They told me it would be six months before I receive a refund now I have waited six months and I still have not received my refund. They told me now after six months. I will have to wait 120 days and that’s only to put my name on the list for reimbursement not guarantee. I’ve asked to speak to a supervisor. No one will talk to me. They continue to tell me they cannot give me my refund. This is a joke!!! Poor customer service and they do not care. I want this company shut down because they are horrible and they continue to send me emails about buying things I want my refund and I’m gonna continue to write a review until someone answers me with answers.

A complete and total joke of a business.

Ordered an item and waited 3 weeks hearing nothing. Reached out to be told that my item was out of stock and offered a replacement. Replacement was shipped and sat in a warehouse for two weeks (tracking info showed it was labeled and never moved) reached out again for it to arrive 3 weeks later.

Upon arrival this was not satisfactory. I have now been going back and forth for two weeks asking to return the item and receive a refund. Everyday I receive an email offering me 10% more off my next order and not a process for my refund. Today I finally receive an email telling me that it is a 120 day queue to receive a refund due to high volume of returns. If everyone has had the same experience as me it's no wonder you have that many items being returned.

Do not shop here. A waste of your money and a waste of your time.

Merchandise is terrible and the customer service is WORSE. Almost non existent.

This place is a joke.

UPDATE: they replied to this review and made a comment about "prompt refund" just to reply in our email thread that's been ongoing for 2 months to tell me it was mandatory to wait 120 days for a refund

Do not spend your money here. This place is trash.

I recently wrote a review about this company on Trustpilot and they replied informing me to send their company another email after the 10 I previously sent to obtain my refund of $95 that they owe me since they said the item I ordered is no longer available. Instead of refunding my money I have received numerous emails from them to choose another item. Each time I replied with I dont want any item from Findercube just reimburse my money. They then sent me two random items that i didnt order or have never seen before. Both tank tops that amount to about $6 worth. I wrote again and did a review on this site. Unbelievable I am still receiving email from Zoya to choose an item. Each time she offers a coupon that started at $5 now its up to &50 coupon. Each time I state I want my money. You dont go to the store and they tell you what piece of clothing you will wear. Horrible. Be extremely careful by not ordering from this company. It should be on the International Fraud List. All I want is my money back. I know they will respond with send another email to them but they will never give me my money.

My last order never arrived and I ordered it 10 weeks ago. The items on there webpage are all AI. I ordered several other items before and received them 3 months later and non of them matched the pictures by any means. The colors were off, the design was off along with the material shown on there AI site. What a scam they are.

You won’t get what you see. You will get a cheaply made print on a low quality material with poor color. 100% a scam. They are one step from stealing your money. They send the cheapest thing that can so they aren’t outright stealing - because that would be illegal. Poor quality isn’t illegal, tho it should be. Someone should file a class action lawsuit.

Complete scam. They had the nerve to tell me that the item was out of stock and yet still had it available on their website. Got my
Money back through pay pal. Do not buy from these crocks if you notice a lot of the pictures are AI

This company is AWFUL! Do NOT buy anything from them. The item was too big and I asked to return and get a full refund because I bought a small. They keep coming back saying, can we offer you 20%, 30%, 40%, after I have said repeatedly, I only will accept 100% refund. They are scammers!!!

I purchased and received an item from this company, but it fit terribly, so I reached out to the company to request return instructions and a refund. Since June 26—just six days after the item was delivered—I’ve been trying to return it to Findercube, but 14 days later, they still haven’t fulfilled my request.

Instead, they’ve offered partial refunds of 20–30% and suggested I keep the item because the return “isn’t worth it.” Despite their website advertising a “worry-free return,” that has not been my experience.

If you’re considering purchasing from this company, I’d strongly advise against it. You may not receive what you expected—and if the product doesn’t work for you, don’t count on a refund. Buyers beware.

Order FC75242

Please CANCEL MY ORDER and issue a FULL REFUND as my order has not shipped yet. I do NOT want anything else from this company! I do not advise anyone to shop from this merchant.

Ordered a shirt. Never came after two months. I reached out to them. They said it wasn't in stock but I could choose something else from the site. I requested refunds multiple times and they always refused instead offering discounts.

Like others, I read the negative reviews of this company, but was still willing to give FinderCube an opportunity to prove those negative reveiws wrong.

Boy, was I incorrect! I ordered over $300 of purchases from FinderCube and although I was willing to accept the long delay in receiving these items (some of which came from China), I could not accept the poor quality, and even worse customer service. When I reached out to FinderCube customer service to report a defective jacket which did not have its seams sewed, and still shipped, they gave me the runarounds. Although I had already sent them multiple photos clearly showing this damaged item, they kept asking for these photos, and it was then I saw their fraudelent intentions.

Fortunately, I use PAYPAL for purchases such as these, and I then filed a complaint/dispute with PAYPAL. PAYPAL investigated and saw all of the email, photos and requests I made to Findercube to resolve this issue, and they QUICKLY ruled in my favor and provided a FULL REFUND, CHARGED AGAINST FINDERCUBE.

My advice to others who have doubts, like I did, that if you do purchase from FinderCube, use PAYPAL. There are many complaints like mine against Findercube, and this clearly shows a pattern of fraudelent actions by them. PAYPAL will see this and if you too receive poor service, damaged/defective items or not receive the items at all, PAYPAL will take immediate action to reimburse you. Just be certain to document and keep your email and other communication and photos on hand so that you can include them in your PAYPAL dispute.

OTHERWISE, AVOID DOING BUSINESS WITH THIS GLOBAL, INTERNET FRAUD COMPANY, FINDERCUBE!!!!

My order, number FC696671, which was placed on April 16, 2025, has yet to be fulfilled, as it is currently out of stock. Communication with Findercube is horrendous! I have requested my money back on three occasions, but what I received are canned email responses offering me a discount on another purchase! What is worse is that they are still actively advertising out-of-stock merchandise. It is obvious they have no intention of fulfilling paid-for orders or refunding the money once they get your money!!

Do not purchase from this company if you care about your money!!

Worst company I have ever dealt with. Ordered an item on their site that is advertise on their website to ship within 24 hours in May and I l am still wanting on it. I even ordered I second items thinking that one would come quicker for my important event with the “24 hours shipping” and that one still hasn’t arrived. When speaking to customer service I advised I need the items before July 9th their reponse was it would be shipped soon that was on June 24th. Now I’m being advised it won’t ship until the 9th. I will no longer need it by then. I will NEVER buy or recommend anything from this company again. And will be posting reviews on Facebook since their advertisements are constantly there.

tHIS IS THE WORST COMPANY I HAVE EVER DEALT WITH.... THE ITEM THAT I ORDERED WAS CHEAP, A DIFFERENT COLOR, AND DID NOT FIT. UPON REACHING OUT FOR REFUND, ZOYA SAID IT WOULD BE TOO EXPENSIVE TO SHIP BACK..... AND THEY WOULD ALLOW AN ESCHANGE AND I COULD KEEP THE ORIGINAL PIECE OF CRAP THAT I ORDERED. THEN I SUGGESTED THAT I PAY FOR RETURN SHIPPING, AND ASKED THAT THEY REFUND THE ORIGINAL PURCHASE,,,, IT HAS BEEN 7 MONTHS, NO REFUND, AND THEY KEEP PAYING A GAME STATING "DUE TO UNPRECEDENTED URGE IN ORDER VOLUME" THE REFUND WOULD BE DELAYED 4-6 MONTHS..I WISH THE U.S. WOULD NOT ALLOW THESE SHITTY INTERNATIONAL COMPANIES TO ALLOW CRIMINALS TO DO BUSINESS IN OUR COUNTRY. PLEASE DO NOT PURCHASE FROM FINDERCUBE... YOU WILL REGRET IT. THE ONLY REASON THIS COMPANY GETS 1 STAR IS FOR THEIR WEBSITE, AND AMAZING WAY TO FOOL THE CONSUMER....

Don’t not order from this site. My order never came and all I want now is a refund and now they are saying it will take 6 months! I wasn’t even going to write a review but not receiving my order and the terrible customer service led me here. PLEASE DO NOT ORDER FROM THIS SITE!

If I could give a 0 it would definitely be my choice. Ordered and item and didn’t hear anything for a month. Wrote customer service and was told they don’t have the item anymore though it’s advertised still. They refuse to refund my money. Had to open a claim with my bank. What a scam.

I placed an order on the 19th and after 6 days I still don't have a tracking number. I only ordered here because it said it would only take 7 to 15 days to deliver. I need this outfit by the 11th or I want a refund because then I will have no use for it and more then likely will already got new outfit for event. I sent a couple email to support and no one even responded. I just want to know if it will come by the 11th if not don't bother sending. I would rather have a refund rather then receiving something too late that I won't be able to use.