11/10 overall rating, we couldn’t be happier with the service and professionalism that we received from Harry upon purchasing our car. He truly went above and beyond sourcing exactly what we wanted d... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easiest car purchase I’ve ever made 🤩 I asked, they delivered! Amazing service from Guy who sourced my lovely little fiesta, delivered in perfect condition to my door. They sorted everything out for... See more
I can be pretty indecisive when it comes to finding a car, but Ted was a total champ. He kept searching and rolling with my changing ideas without missing a beat. If you're looking for a hassle-free... See more
Company replied
Matt is an absolute gentleman and personable, with a great wealth of knowledge of the trade. Although conversations have been done over the phone or messages, I feel I've known Matt for a long tim... See more
Company replied
Company details
Written by the company
We find your ideal car and do all the hard work for you! Let our sourcing experts find, collect, prepare and deliver your next new car with minimum effort required from you. Let us know some basic details of what car you want and we will send you several options of used cars that meet your requirements and budget.
Contact info
Unit 8 Ings Mill, Dale St, , WF5 9HQ, Ossett, United Kingdom
- 01924 566086
- joe.ellis@findmy.car
- www.findmy.car
4.8
Excellent
309 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Ever wanted to buy the car that you…
Ever wanted to buy the car that you wanted to buy, not the one the sales person says you can have on the forecourt? Then look no further. I message Glenn about looking for a van for my personal training business, he responded very quickly and started the search for what I wanted. After been sent numerous option I selected the van that was right for me and we completed the deal. Glenn was in touch every step of the way until he delivered the car to me. Highly recommended.
October 10, 2024
Unprompted review
Reply from FindMy.Car
Thank you for sharing such a wonderful review! We're thrilled to hear that Findmy.Car helped you find the perfect van for your personal training business, matching exactly what you were looking for. Our goal is to ensure every customer gets the vehicle they want, not just the one available on the lot.
We’re so glad to have been able to guide you through every step of the process, from selecting options to delivery, ensuring the experience was seamless and stress-free.
Your recommendation means a lot to us, and we look forward to helping you again in the future with any other vehicle needs! Thank you for choosing Findmy.Car!
Nissan juke
Glenn sourced me my car within minutes of first contact, had the car within 10 days, it's everything I wanted, brilliant service and a really nice easy going guy, thanks glenn
October 16, 2024
Unprompted review
Reply from FindMy.Car
Thank you for sharing your positive feedback! We're thrilled to hear that Findmy.Car quickly sourced your perfect Nissan Juke, delivering it within just 10 days. Our team aims to make the car-buying process as smooth and stress-free as possible, and it's great to know that we met your expectations. We're happy that you were satisfied with both the service and the vehicle.
Your kind words are much appreciated, and we're always here to help whenever you're ready for your next vehicle purchase. Thanks again for choosing Findmy.Car!
10/10 customer service
10/10 customer service. Amazing and stress free experience when purchasing my Mercedes A Class. Shane was really professional, helpful and so lovely throughout the process. I saw the car on Sunday, and I was driving it home the following day on Monday! I also got a lovely bouquet of flowers. Best experience I’ve had when purchasing a car. Would definitely recommend! Thank you Shane!
October 14, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your glowing review! We’re delighted to hear that your experience with Findmy.Car was stress-free and enjoyable, and that we were able to help you quickly secure your Mercedes A-Class. Our team works hard to provide professional, friendly service to make your car-buying journey as smooth as possible. It’s fantastic to know that you felt well taken care of throughout the process, and we’re so glad you appreciated the bouquet as a special touch.
We truly appreciate your kind words and recommendation, and we look forward to assisting you again in the future. Thank you for choosing Findmy.Car!
Contacted Mat and within 24 hours he…
Contacted Mat and within 24 hours he had found a number of vans matching the criteria I had given him. After selecting the van I wanted it was ready to collected within 10 days with any work required completed. From start the finish mat was in constant contact making the whole process very simple and stress free. If you’re looking for a new vehicle I can not recommend these guys enough. You won’t get customer service like it anywhere else.
October 10, 2024
Unprompted review
Reply from FindMy.Car
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Findmy.Car was seamless and stress-free. Our team is committed to delivering top-notch customer service and ensuring that we find the perfect vehicle to match your criteria. We appreciate you highlighting the fast, efficient service, and constant communication that made the process so smooth.
Your recommendation means a lot to us, and we're so happy that you had such a positive experience. If you need any assistance in the future, we’d love to help again. Thanks for choosing Findmy.Car!
Audi Q2
Such a beautiful car I have now got!
Brendan and Andy were so helpful and super lovely! Managed to get the car super fast too! Such an amazing place!
October 9, 2024
Unprompted review
Reply from FindMy.Car
Thank you for sharing your fantastic feedback! We're thrilled to hear you're loving your new Audi Q2. It's great to know that our team made the process easy and enjoyable, and we're pleased that you received your car quickly. We aim to make every experience seamless and memorable for our customers, and it's wonderful to see that reflected in your review.
We truly appreciate your kind words and hope to assist you again in the future! Thank you for choosing Findmy.Car!
Absolutely brilliant
Absolutely brilliant! Shane done everything he said and more!! Brilliant car, brilliant service. Would definitely recommend
October 4, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your wonderful review! We're thrilled that you had such a positive experience with Findmy.Car and that we were able to help you find the perfect car. Our team is dedicated to providing great service and making the car-buying process as smooth and stress-free as possible. We truly appreciate your recommendation and look forward to assisting you again in the future!
The car was everything promised. The service was more than could have been expected.
Glenn went above and beyond.
The car was immaculate and delivered personally on time. He had been willingly at the end of the telephone to answer our questions. We were exporting the car and he helped us navigate some of those hurdles. Thanks Glenn. We don't hesitate to recommend you.
September 17, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Findmy.car. Our team takes pride in providing exceptional customer service and making sure every vehicle, whether for personal or export use, is in pristine condition. We aim to go above and beyond to ensure that every step of the process, from selecting the perfect car to delivery, is smooth and hassle-free. We're so glad we could assist you with the export process, and we truly appreciate your recommendation. If you're looking for a seamless and reliable car-buying experience, Findmy.car is here to help. Thank you again!
Great buying experience
I am very happy. Glenn found a great car for me and ensured the completion of the sale, delivery, and paperwork went smoothly. I highly recommend.
September 20, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your kind review! We’re so glad to hear that your experience with Findmy.car was a positive one. At Findmy.car, our goal is to make the car-buying process as smooth and stress-free as possible, offering expert advice, a wide range of quality vehicles, and a hassle-free delivery service. We are thrilled that our team was able to help you find the perfect car and ensure a seamless experience from start to finish. We truly appreciate your recommendation and look forward to assisting you again in the future with your next car purchase. Thank you for choosing Findmy.car!
Fantastic service.
Sorry this review took so long. I would like to commend Shane on the outstanding service he gave us. We bought a lovely old crossfire which had a few issues. We contacted Shane and he said he would sort them out. Not only did the issues get dealt with but Shane went above and beyond to make sure we were satisfied even delivering the car back to us in person. Thank you Shane.
August 10, 2024
Unprompted review
Reply from FindMy.Car
Thank you so much for your wonderful review and for your patience throughout the process of getting your Crossfire sorted. We truly appreciate your understanding while we worked to resolve the issues, and it’s fantastic to hear that Shane's efforts went above and beyond your expectations.
We’re committed to making sure every customer is satisfied, and it’s great to know that Shane personally delivering the car back to you made such a difference.
Enjoy your lovely Crossfire, and please don’t hesitate to reach out if you need anything in the future!
FindMy.Car
Excellent service
Excellent service, Shane was spot on even though I had put him under pressure.
September 11, 2024
Unprompted review
Reply from FindMy.Car
Thank you for the fantastic review! We're thrilled to hear that Shane provided excellent service, even under pressure. At Findmy.car, we always strive to offer top-notch customer service and ensure a smooth, hassle-free experience. Your satisfaction is our priority, and we're glad we could meet your expectations. If you need any further assistance or have more vehicle sourcing needs, don't hesitate to reach out!
Glenn is lovely I told him what I…
Glenn is lovely I told him what I wanted and he found it for me it was exactly what I wanted and more I would definately go back to Glenn and would highly recommend him l. He kept me in The loop throughout and the car looked and drove like she had just come out of the showroom for the first time
August 23, 2024
Unprompted review
Reply from FindMy.Car
Thank you for the wonderful review! We're delighted to hear that Glenn provided exceptional service and found exactly what you were looking for – and more! Keeping you in the loop and delivering a car that looked and drove like it just came out of the showroom is what we strive for at Findmy.car. We truly appreciate your recommendation and look forward to helping you again in the future. Don't hesitate to reach out if you need anything else!
A great Find My Car experience!
First time dealing with Find My Car. A Fantastic experience from start to finish. Thanks to Shane and Mat for an extremely smooth transaction, and what a great truck, couldn't be happier.
August 16, 2024
Unprompted review
Reply from FindMy.Car
Thank you for sharing your great experience with Findmy.car! We're thrilled to hear that your first time dealing with us was fantastic from start to finish. Shane and Mat will be pleased to know they made the transaction smooth for you, and we're glad you're loving your new truck! If you ever need anything else, don't hesitate to reach out—we're here to help!
THANK YOU!
I am absolutely in love with my new car! I have been using find my car since 2019 and recently purchased my third car with Glenn. The process is so simple, and communication and service is the best. They are more than happy to answer any questions you have and I had my car within a couple of weeks. I highly recommend and will definitely be back in a few years time. Thank you Glenn! 🌟
August 16, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your amazing review! We’re thrilled to hear you're absolutely in love with your new car and that you've been a loyal customer since 2019. Glenn and the team always aim to make the process simple and provide top-notch communication and service. We're glad we could get your car to you within a couple of weeks! Your recommendation means the world to us, and we look forward to helping you again in the future. Thanks for choosing Findmy.car, and see you in a few years for car number four! 🌟
This is the 2nd vehicle I’ve purchased…
This is the 2nd vehicle I’ve purchased through FindMy.car & once again it was a smooth, effortless purchase. From finding me a suitable car within my budget, to dropping off for me it was all perfect. Thank you so much to Matt & Shane. Much appreciated guys
August 13, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your wonderful review! We’re delighted to hear that your second purchase through Findmy.car was as smooth and effortless as the first. Matt and Shane are thrilled they could find you the perfect car within your budget and ensure everything, including the drop-off, went perfectly. We truly appreciate your continued trust in us, and we look forward to helping you again in the future! Thanks again for choosing Findmy.car!
HIGHLY RECOMMEND
I got intouch with Find My Car completely clueless to any process. All I knew is what car I wanted and had a certain price for what I wanted to spend. I’m normally quite funny when dealing with men I don’t know but Glenn instantly made me feel at ease. Glenn got in touch with me and he literally went above and beyond. Within days, my perfect car was found at a fantastic price!
This is the first time dealing with Find My Car and I can honestly say, I will forever go to these guys and will recommend them to everyone! Glenn took the time to explain everything to me and how the process works. He even went to the Post Office to tax my car for me! Delivery day came and he turned up in my beautiful new car with a bunch of flowers, a new pen and a little trolly token key ring, the little things put the biggest smile on my face! He sat in the car with me and explained all the buttons and what everything did, as everything were new to me! I massively appreciate the time Glenn took out. Again, massive thank you to Glenn & Find My Car👏🏼⭐️
August 7, 2024
Unprompted review
Reply from FindMy.Car
Thank you so much for your highly recommend review! We’re thrilled to hear that your experience with Findmy.car was so positive. Glenn is truly dedicated to providing exceptional service, and it’s fantastic to know he made you feel at ease and found your perfect car at a fantastic price.
We strive to make the car buying process as smooth and enjoyable as possible, and we’re glad Glenn took the time to explain everything in detail and add those personal touches that made your delivery day special. Your satisfaction is our top priority, and it’s wonderful to hear that you’ll be recommending Findmy.car to others.
Thank you for choosing us, and we look forward to assisting you again in the future! Safe travels in your beautiful new car! 🚗🌟
BMW X1 purchase
We purchased a BMW X1 from Shane at findmycar.com ...he was very quick and informative with communication...we travelled 100 miles to view the car which had been taken off sale for us so no wasted journey...we received great service from Shane who even came in on his day off to fit in with us...we were not rushed and allowed us a good test drive he was very patient and helpful ..thanks Shane we appreciated this...we love the car and recommend.
July 25, 2024
Unprompted review
Reply from FindMy.Car
Thank you for sharing your experience with us at Findmy.car! We’re thrilled to hear that your BMW X1 purchase went smoothly and that Shane provided excellent service. It’s great to know that Shane’s quick and informative communication made your 100-mile journey worthwhile, and we’re glad he could accommodate your schedule by coming in on his day off. We always strive to offer a no-pressure experience, and we’re delighted that you had a thorough test drive and found Shane to be patient and helpful.
We’re so happy that you love your new car and appreciate your recommendation! Safe travels in your BMW X1! 🚗
From start to finish the process was…
From start to finish the process was simple. Glenn was incredible and sourced a car with everything requested and more. Small touches were great and the customer service was personable. Really impressed. Great work
July 26, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your glowing review! We're thrilled to hear that your experience was seamless from start to finish with Findmy.car. Glenn is indeed incredible at sourcing cars that exceed expectations, and we're glad the personalised touches and exceptional customer service made a lasting impression. Your satisfaction is our top priority. Looking forward to serving you again with the same excellence.
Many thanks,
The Findmy.car team!
Happy Customer
I received excellent customer service from the Shane and the company team. The viewing arrangements went smoothly and I never felt under pressure. On the day of purchasing the car, all aspects were dealt with professionally and with guidance. I would certainly recommend this company. Thankyou.
July 23, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your wonderful review! We're delighted to hear you received excellent customer service from Shane and our team at Findmy.car. It's great to know that the viewing arrangements went smoothly and that you felt no pressure. We strive to ensure that every aspect of the car purchasing process is handled professionally and with clear guidance. Your recommendation means a lot to us. Thank you!
The Findmy.car team.
fantastic service from start to finish
fantastic service from start to finish. massive shout out to matt for helping me find the right car for me. i am absolutely over the moon. i cannot thank and recommend all at findmy car enough!
July 25, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your fantastic review! From start to finish, we're delighted you had such a positive experience. Massive shout out to Matt for helping you find the perfect car. We’re thrilled that you're over the moon with your purchase. We appreciate your recommendation and can't thank you enough for choosing Findmy.car!
A big thank you to Tom…
A big thank you to Tom for the tips and help he gave me in finding a new car. Although he couldn't find the initial car I wanted, I'm far happier with the car I ended up with and saved some money too! Tom has given me the peace of mind I wanted
July 25, 2024
Unprompted review
Reply from FindMy.Car
Thank you for your review! A big thank you to Tom for his helpful tips and guidance in finding your new car. Even though the initial car wasn't available, we're thrilled you're happier with your final choice and saved money too! Tom is dedicated to providing peace of mind, and we're glad he succeeded. Enjoy your new car!
From all at Findmy.car
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