Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one s... See more
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Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.
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1450 Second Street, 90401, Santa Monica
- 877-807-5901
- www.fineartamerica.com
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Great experience and excellent product
Great experience and excellent product. Processing and shipping was fast and not only was the image on the mug I ordered clear and crisp, but the size of the mug was the perfect size for coffee or tea.
Excellent service and quality products
The zippered pouches are so lovely featuring the artist’s lovely and vivid watercolor renderings of wind-blown flowers and of an abandoned rural school house. The quality and workmanship of the pouches is excellent, with sturdy canvas material and a hefty zipper. Fine Art America’s website was easy to search and find what I needed. The checkout process was simple, and I received my order on time and with no issues. The items were beautifully wrapped. Will definitely order again! Very pleased!
Super selection
Super selection. Most time they have any theme. Quality & detail is fantastic!
Specialized Christmas Cards
Just received a box of specialized Christmas Cards and they are PERFECT!!!! They are the Elvis Pink Cadillac cards by David Lawson. They are truly great cards. Thank you!
Do NOT trust your art with them
I have been with Fine Art America since the early 2000s. I trusted them with my art for over 20 years. What I never realized is that anyone could print my artwork and photography straight off of their site without the watermark and download the art and photography without the watermark. So why buy it?
When I attempted to contact customer service - you can't call them unless you are a buyer. So, I emailed. Multiple times. I never received any response. This is not the first time I have not had a response from them in the past few years.
It seems like they sold out to a different company or something and since they sold out - they don't care about the artists anymore. I also know that I sold art off the site to friends - who I know received my art over the years, but I've only received payment a few times (?) - again, I contacted via email and never received a response from them.
But you know when I did receive communication from them? I received prompt communication from them last month, with multiple following emails when I stopped paying them for the website I have been paying for over two decades. Suddenly I was again important to them.
If I were a new artist and wanted to protect my art work and my photography, I would research and find a different business to use. This one is no longer worth it. They are nothing more than a scam, and the quality of their products have gone down too.
Definitely a one star business now.
Wonderful selection of Art and…
Wonderful selection of Art and Photography! Great quality craftsmanship canvases!
Very poor customer service--hours wasted
The product came OK and was as described. However, the customer service was terrible (spent about 5 hours over two weeks). They offered me a 20% discount which they said would be automatically applied to my order (it was not)--I called before ordering and the service person said to go ahead and order but send an email about the discount and they would apply it. I sent the email the same evening. They wrote back asking for proof of the discount offer. I took a screenshot and sent it to them. They said they could not open my screenshot, so I needed to go to a site and send the evidence that way. The site did not work, so I wrote them again saying their link didn't work. They asked me to send the evidence by email--I sent the screenshot again. They said they couldn't open it and I had to go to the same broken link I tried before. I explained and I forwarded to discount email to the same customer service email address. They replied to my explanation saying they could not see the email I forwarded. I asked them to check their system and gave them the date, exact time and subject heading of the discount email I received. They said they were unable to search their system for any email I was sent. I asked what proof I could send that they could see, and they said they were sorry, they couldn't help me, and besides, the discount was already expired (infuriating, because it was not expired when I first wrote them as instructed!). I told them it had not expired when I first wrote them. They said again they could not help me. So I refuted 20% of the charge with my credit card company (which had no trouble seeing my screenshot of the offered discount!) and they refunded my money. After my credit card had agreed to the refund, I get a message from Fine Art America that they had reconsidered and decided to offer me the discount! What a waste of hours of my time. Terrible service.
Very easy and excellent product.
The item was exactly as described and…
The item was exactly as described and when I hung up my shower curtain the image on it was exactly what was portrayed on the website. Very happy with my purchase 😀
We had ordered a shirt with a silver…
We had ordered a shirt with a silver background and the shirt that was delivered was a heather background. That may seem like not enough of a difference to care about but silver was needed. Contacted the company and they made a refund for the full amount. We have ordered from them several times over the last several years and always receive excellent customer service. We will continue to purchase from them.
JC tote
Had a Christmas gift made from one of your artist’s paintings. I think it came out great.
The Best Resource for Art. Period.
As I've written in the past, FAA is one of the best resources for reproduction art. Size variety, canvas wrap options, paper choices. And even though I've found the framing option somewhat limited for MY needs, the buyer can STILL utilize this option at far below the cost of custom framing. AND a generous return policy on top of it. What's not to like?
Great quality arrived as expected
Nice picture, hard to find anywhere else and good quality arrived on time. A little bit dear for a photo but the specific photo I wanted is well known but high quality versions almost impossible to find without traveling across oceans
It was perfect!
It was perfect!! Just what I wanted. Excellent quality. I ordered and received it with week.
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