Fine Art America Reviews 4,632

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, high-quality, and even more stunning than expected. People appreciate the wide variety of items available, from prints and cards to apparel, and many highlight the excellent quality of the materials and craftsmanship. The packaging is frequently praised for being secure and protective, ensuring items arrive in perfect condition. However, some people were dissatisfied with the ordering and delivery process, mentioning issues like unexplained order cancellations, long wait times, or missed delivery dates. A few reviewers also noted receiving products with poor quality, such as a basic mug or a print that appeared scaled up, and some experienced problems with sizing on apparel.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the high quality... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and well-made... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise prompt updates,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast and prompt delivery, with... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised the site for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one s... See more

Rated 5 out of 5 stars

Fine Art America, over years, is a place we love to purchase much of the art for our home. The site is well organized. Visualizing the finished result (matted, framed) is easy, so is finding artis... See more

Rated 5 out of 5 stars

Beautiful art work always as lovely as shown. Quite often even more stunning than illustrated so when I unwrap piece it literally makes me gasp at how gorgeous the piece is. Pieces are shipped with up... See more

Rated 5 out of 5 stars

As I've written in the past, FAA is one of the best resources for reproduction art. Size variety, canvas wrap options, paper choices. And even though I've found the framing option somewhat limited for... See more


Company details

  1. Art Supply Store

Information provided by various external sources

Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The products were great and arrived…

The products were great and arrived quickly and in excellent condition. The main problem is there is no customer service when you have a question. I tried and there was no response to e-mails or phone calls using addresses on the website for customer service. No response, no answer, nothing, nada. It was worrisome placing and order.

January 29, 2026
Rated 5 out of 5 stars

Website easy and simple

Website easy and simple. Shipping and delivery was clearly explained. When I received my order, it was packaged very well to prevent any damage. Great service and product!

January 29, 2026
Rated 2 out of 5 stars

I ordered five jigsaw puzzles

I ordered five jigsaw puzzles, based on their beautiful designs. For the money they charge, I expected decent quality but received dollar store quality, thin pieces. The best part is that I am responsible for return shipping when I return them.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

No shipping refund for flawed print…

I ordered a print of pale blue dot with a quote at the bottom. I didn’t look closely enough to see that there were two typos in the quote. I contacted customer service and they said they would refund if I destroyed it but not refund the$40 shipping. 🙄

January 26, 2026
Unprompted review
Rated 2 out of 5 stars

I am beyond disappointed in the service…

I am beyond disappointed in the service of this company. I ordered from Europe, only for a framed print to ship from the U.S. and arrive with unexpected border fees.
This is unacceptable, especially since they advertise having fulfillment centers in Europe.
The frame is good and the image quality is decent, but waiting over a month for my order and then being surprised with extra fees is disgraceful. Would NOT RECOMMEND.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful art work always as lovely as…

Beautiful art work always as lovely as shown. Quite often even more stunning than illustrated so when I unwrap piece it literally makes me gasp at how gorgeous the piece is. Pieces are shipped with upmost care to insure piece is delivered in perfect condition. Always received order in a timely fashion just over a week from ordering.

January 20, 2026
Rated 5 out of 5 stars

Dream a little Dream

Fragmented Dreams by Sheila Fox
Vibrant Cosmic Garden of Eden Ebony Goddess! It lights up the room and makes the heart smile of everyone who sees it! We love this painting! Looking forward to ordering again via the website!

January 20, 2026
Rated 5 out of 5 stars

Beautiful 1946 Chevy shirt

I ordered a tee shirt with a 1946 chevy truck on it. The shirt is excellent quality and the picture is beautiful! It arrived early in perfect condition. Great artist. 5 star quality and customer service!

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Dismissive Customer Service

Dismissive Customer Service. My order was shipped on 1/9/2026 and at 1/20/2026 I have no information on when I will get my order. I kept being referred to "Jovi" who kept sending me the same response - word for word, so I suspect that is sometime of bot.

January 20, 2026
Unprompted review

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