Fine Art America Reviews 4,632

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, high-quality, and even more stunning than expected. People appreciate the wide variety of items available, from prints and cards to apparel, and many highlight the excellent quality of the materials and craftsmanship. The packaging is frequently praised for being secure and protective, ensuring items arrive in perfect condition. However, some people were dissatisfied with the ordering and delivery process, mentioning issues like unexplained order cancellations, long wait times, or missed delivery dates. A few reviewers also noted receiving products with poor quality, such as a basic mug or a print that appeared scaled up, and some experienced problems with sizing on apparel.

What people talk about most

Product

Reviewers mention positive feedback about product quality and variety. Many customers praise the high quality... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and well-made... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise prompt updates,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast and prompt delivery, with... See more

Website

Customers had ambiguous experiences with the website. While some reviewers praised the site for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one s... See more

Rated 5 out of 5 stars

Fine Art America, over years, is a place we love to purchase much of the art for our home. The site is well organized. Visualizing the finished result (matted, framed) is easy, so is finding artis... See more

Rated 5 out of 5 stars

Beautiful art work always as lovely as shown. Quite often even more stunning than illustrated so when I unwrap piece it literally makes me gasp at how gorgeous the piece is. Pieces are shipped with up... See more

Rated 5 out of 5 stars

As I've written in the past, FAA is one of the best resources for reproduction art. Size variety, canvas wrap options, paper choices. And even though I've found the framing option somewhat limited for... See more


Company details

  1. Art Supply Store

Information provided by various external sources

Fine Art America is the premier online marketplace for buying and selling fine art originals, fine art prints, framed prints, stretched canvas prints, posters, and greeting cards. It's also the easiest way to stay in touch with your local art scene! Our interactive website is designed to bring together fine artists, fine art galleries, and fine art collectors by providing power tools to all three groups. Artists and galleries are able to promote their latest releases and upcoming events. Collectors are able to view our comprehensive fine art directory and request bids from local galleries.

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horribly low quality

Horribly cheap, low quality print with a watermark on it despite being signed. Basically unusable. Cheap, wet feeling paper shoved in a tube with no care. Total waste of money and then they expect you to pay the postage cost to return it! It’s a shame for the buyer and the artist who’s work is not being shown in the best light

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible delays on my order

Terrible customer service. Ordered item NOV. 28. Today is Dec. 12, and I still haven’t received it. Latest update is I will receive it on Dec 19. I can no longer give this as a Christmas gift due to late delivery.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP WITH FINE ART AMERICA

Do not spend your money with this company. They will take your cash and you will not receive your purchase. The customer service phone number gets you to people who can’t actually help you and the one guy who apparently can - John - does not have a phone number or respond to emails. Worst online shopping experience I have ever had. Would give no stars if that was an option. Spend your money elsewhere

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible support

Took days to find out their machines were down they said I would receive my products withina week - a week later I got a notice they are checking will get back within 48 hours - then at 48 hours I got the exact same 48 hour notice. Unfortunately company support is horrible - trying to cancel order.

December 9, 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Tried ordering a fully framed and matted piece. When I went to checkout the shipping was $40. I had to back out of the tab to look at something and when I came back to checkout the shipping al had gone up to $86! I closed out so I could email customer service about it and they basically blew me off. I went back into the checkout and the shipping price had gone up again to $111! I thought surly that is a glitch so I emailed customer service again….not a single response.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful artistic products

Beautiful artistic products delvered promptly. However, the ordering process is opaque - in particula⁶r, i can never obtain a discount trumpeted at the start of the process, hence a deduction of one star. But the high srandard of the products prevails.

December 8, 2025
Rated 5 out of 5 stars

I was looking for specific photographic…

I was looking for specific photographic art and found it @ Fine Art America. In fact I found a lot to choose from. We come from a life long adventure culture and the art we found captured this. Excellent quality as well.

December 8, 2025
Rated 3 out of 5 stars

My new colorful case led to me dropping my iPhone and breaking the screen!!

I recently bought an iPhone case because I was looking for something colorful (I'm an artist). Found one I loved, received it in good time and it seemed to be a good product. However, the first day I used it, I dropped my phone twice because it's very slippery. Because of that, I busted my iPhone screen (I've had it for 3 years with no damage using iPhone silicone cases) and just had to purchase a new phone because of it. And because of the screen damage, I lost my $370 trade in!! So I can't recommend the cases. They look pretty but they're not functional, nor do they keep your phone from damage. And they're too slick to hold.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible printing

I put my pictures on fine art of America and I ordered my own picture cause I wanted to see how their printing would add up. and it was absolutely terrible. I’ve had my canvas prints printed up elsewhere and it was pitch. Perfect. Not only did they mess up on the colors, but they put a signature down at the bottom of it. That was completely not mine. I’d recommend every artist that has a website on fine art of America to order their own prints because how it looks in the picture when you upload it and how they print it out is completely different.i would upload a video of their printing job but there is not that option

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Two enthusiastic thumbs up

I have purchased four items from Fine Art Over several years - framed prints and framed canvas. I have been very happy with each item. Framed beautifully. The item matches what is shown on-line. Color is the same (unlike other sites where colors are muted).

December 5, 2025
Rated 5 out of 5 stars

VERY SATISFIED WITH MY PURCHASE

I was looking for a vintage photograph of a neon sign and Fine Art America came up on a search. I was amazed at the variety of items you could purchase for a single photo. I settled on a matte print. Shipping was super quick and the quality of the print was amazing. I quickly framed it and I am totally happy with the price, quality and shipping. Planning on doing some Christmas shopping as well, a HUGE variety of items and artwork for just about anything you could think of. Highly recommend fine Art America and how they support artists.

December 2, 2025
Rated 2 out of 5 stars

BE CAREFUL OF THE SELLER

Made a purchase for a wood print of vintage Lord of the rings poster, spent 100€ to ship it to Italy. Image is blurried, seller is a scammer who postes an image that seemed ok but in reality is unusable.
Update 5-12-2025: the customer service of fine are replied to me that if I send proof of distroyed item the would make a refund. I have made pictures of item broker in pieces and the will refund me.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY, IT APPEARS TO BE A SCAM AND THEY HAVE STOLEN OVER $344 OF MY MONEY. I ordered a very special picture for an important 50th birthday gift, advertised dispatch time was 3-4 days, 16 days and over 30 emails later, still no
shipping notification, no picture and no response (order #3915388). Birthday surprise ruined and money appears to be gone.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

A first-rate experience

I have enjoyed shopping at Fine Art America. It provides an interesting array of products that meet my interests. The selection is good, and the service has been first-rate. I recommend Fine Art America to everyone.

November 15, 2025

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