I've been buying my coffee pods for many years now without any complaint. However through no fault of the company, I received my order (delayed in transit by DHL) I received my box with the boxes of... See more
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Review summary
Created with AI, based on recent reviews
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Lovely coffee, great service. Been enjoying for years, wouldn’t go anywhere else. Our favourite is House blend lungo, strength 10, delish!!!!
Excellent service, great price and delivery.They are very helpful if you need to change your order and the capsule choice is ideal. Work perfectly with every machine I’ve used.
Been using these guys for a number of years now, great coffee, value for money and quick deliveries what more is there to like, would highly recommend giving them a try.
Company details
Written by the company
Nespresso® compatible capsules 50% cheaper than the leading brand. Fine Coffee Club brings you the best value, best tasting compatible capsules direct to your door. We offer FREE next day delivery for all orders over £35 using DHL. We hope you love our coffee as much as we love serving you!
Contact info
2 Rennie Square, EH54 9DF, Livingston, United Kingdom
- help@finecoffeeclub.co.uk
- www.finecoffeeclub.co.uk
4.3
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Prompt delivery every time .
September 28, 2026
Excellent service and fast delivery
September 28, 2026
The coffee pods are good and there was…
The coffee pods are good and there was a nice selection.
Delivery took a day or two.
I would order from you again.
September 24, 2026
Appalling customer service and pod functionality
I have used Fine Coffee Club for a few years now, but I’m finally giving up on them. Their coffee is average at best, but pod functionality and Customer Service are absolutely dreadful.
Their pods take over twice as long to brew as other Nespresso compatible makes. Their Customer Service is appalling. I have emailed them on several occasions to ask why their pods take so long to brew, why they have a page on their website for loyalty bonuses which does not exist (Error 404 - Page not Found) and why so many of their orders arrive damaged.
I have not received a single reply to any of my queries.
As the major supermarkets often have offers on Nespresso compatible Capsules, which work out a couple of pence more expensive, it’s really not worth the hassle of using Fine Coffee Club.
Note: I have received no response to previous reviews from the company.
September 25, 2026
Unprompted review
Appalling lack of communication
Appalling lack of communication. I have tried emailing and contacting them via social media and no response about initiating the return they promise on their website
August 26, 2026
Average coffee, non-existent customer service
I have been a loyal customer for several years but I’m finally giving up on them. Coffee is at best average, but the pods take almost three times as long to make a lungo as Nespresso capsules. The worst part is the customer service, which is non-existent. I have emailed many times in the past and received no responses, apart from one time when I received a damaged box capsules. Really dreadful service. I’ll be looking for another supplier.
August 14, 2026
Unprompted review
great service.
well this company does everything well from a fast order once received to a very fast delivery and the pods i use really taste like coffee well done.
July 27, 2026
Just love my Fine Coffee pods
Just love my Fine Coffee pods. Such a variety to choose from. Been using them for years. Ordering & delivery is so hassle free.
July 27, 2026
Excellent service
Excellent service, great price and delivery.They are very helpful if you need to change your order and the capsule choice is ideal. Work perfectly with every machine I’ve used.
July 27, 2026
Parcel damaged some pods unusable
July 27, 2026
I object strongly to paying £5.99 for…
I object strongly to paying £5.99 for next day delivery, when in fact deliveries take three days to arrive. This is the second time this has happened. I have fed this back to fine coffee club and received absolutely nothing in response. So, I will be ordering from a different company next time.
July 15, 2026
Unprompted review
Crushed package received. No support
My package arrived in a broken cardboard box. KIt had been crushed and the contents had also been crushed. I have asked for a replacement order but not received any acknowledgement to my email. I have been a loyal customer for many years and am particularly disappointed with this lack of support. I am njmow reviewing alternative coffee suppliers
June 29, 2026
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