Outstanding customer service. We’ve been using finest filters for some time now and never had any issues whatsoever. Rapid delivery and quality products. Our water wouldn’t taste the same without you... See more
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Company details
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Founded in 2010, Finest-Filters are an online retailer stocking a wide array of water filtration products. Our range of filtration products covers both the aquatic and drinking water sectors. Our money-saving filtration components include compatible aquarium and pond filtration products. In addition, our drinking water range comprises a selection of water jug filter cartridges, undersink filters, replacement refrigerator filter cartridges & more! More recently, Finest-Filters launched its own range of pool & spa filter cartridges and accessories. Finest-Filters also offers free UK delivery on all orders placed online. We have a friendly UK based support team available by telephone & email Monday to Friday to assist with products and order inquiries.
Contact info
Unit 16 Montague Road, WA8 8FZ, Widnes, United Kingdom
- 0151 261 9207
- sales@finest-filters.co.uk
- www.finest-filters.co.uk
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Replied to 5% of negative reviews
Typically replies within 48 hours
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It was easy to re order what I had last…
It was easy to re order what I had last time. Great delivery service and they were cheaper than last year. They are as good as genuine filters and there is no after taste, just filtered water.
A very good product
A very good product, much cheaper than, but equally as good as the fluval ones.Also speedy delivery.
Excellent service
Excellent service. Quality product. Delivered the next day by Royal Mail
Searching the Online Shop was…
Searching the Online Shop was straightforward, payment process was easy. Notifications and delivery were excellent
Easy order quick and free delivery
Identical to the makers but half the…
Identical to the makers but half the price. Will certainly buy again. 5*****
First class service
Easy transaction good prices
Easy transaction good prices, quick delivery, good communication good quality products, what more could you want.
Asked how to return item nothing replyed
Finest Filters Under Sink Water Filter
I purchased a Under Sink Water Filter System High Capacity 80,000 Litres in mid 2025.
I was informed today by Finest Filters that no replacement filter cartridges will be available for this unit for a few months. No date given.
They need to disclose the lack of spare filter cartridges when purchasing the unit.

Reply from Finest Filters
Delivery was quick and on time
Delivery was quick and on time. I haven't yet fitted the filter so can't comment further.
Bought several filters which are…
Bought several filters which are perfect for my nano shrimp tanks. Good company to deal with and I will definitely use them in the future
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