I listen to Finimize daily brief everyday on my way to work, followed by reading any market movement news written that day. Everyday I am exposed to news that I would probably have missed – e.g. how... See more
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Love that news come as push notifications, are concise (2, 3 mins) and even available in audio. Love that stuff is very topical but takes historical relationship into account. Lastly, every financial... See more
Very disappointed and surprised. I subscribed to the finimize on Black Friday this year as they had a promotion. They charged me the full price. I immediately contact finimize using their help email a... See more
Company replied
World-class finance app, full of valuable insights either if you're a rookie or a pro in the matter. Started with the daily briefs a few years ago, now I'm on my 2nd yearly subscription. The app is ve... See more
Company details
Written by the company
Keep up with the biggest financial stories in 10 minutes per day. Listen to expert insights and get advice from your peers in our 1 million strong investor community.
Contact info
280 Bishopsgate, EC2M 4AG, London, United Kingdom
- help@finimize.com
- www.finimize.com
4.5
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Finimize
Thank you for the brilliant review, this is exactly what we aim for, so great to hear we delivered for you 💸
Finimize tends to be a unique and…
Finimize tends to be a unique and exclusive platform for extensive investment and market research strategies.
February 5, 2025
Unprompted review
Reply from Finimize
Thanks for the great review, and hope you're enjoying our most recent Pro content 💸
Resolved my subscription problem…
Resolved my subscription problem efficiently.
January 23, 2025
Unprompted review
Reply from Finimize
Great to hear we could help 💸
I have had a pro subscription for the…
I have had a pro subscription for the past 2 years. The content of the emails has been very informative, current and useful as an investor.
Some emails are repetitive which could be unwanted, although often serve as a reminder to jog your memory on important issues.
Well recommended.
January 22, 2025
Unprompted review
Reply from Finimize
Thank you so much for the review, and the note on the emails so we can keep improving our comms.
If you want to chat to someone on the team about that experience and provide more detailed feedback, please email help@finimize.com so we can set that up for you.
I like content
I like content, service is also great! Been using for more than a year.
You can read as article/blog or listen as podcast.
Wish there were more Pro content about USA stocks and ETF (also European equivalents).
Can recommend!
January 17, 2025
Unprompted review
Reply from Finimize
So glad to hear you like the content!
If you are on web, you should be able to use the 'Search' function to filter by the content type you're interested in, so you can look for key words like 'ETF' and find the most recent Pro content mentioning ETFs:
https://finimize.com/search?q=ETF&contenttype=Insight&contenttype=Quick%20Take&contenttype=Research&sortBy=mostRecent
Please email help@finimize.com if you want more support in finding specific content and topics!
Issue accessing Premium Content
I had an issue accessing the premium content and sent a message to Finimize Customer Service. In less than 24 hours, they responded with the solution (which was my fault for not making sure I was "signed in") and I was on my way again. Thanks for the timely support.
January 13, 2025
Unprompted review
Reply from Finimize
So glad to hear we were able to help you quickly, and hope you're enjoying our most recent Pro content too!
Fast and prompt resolution
I had a billing issue and the agent was prompt and direct with her response and resolved it almost immediately.
December 26, 2024
Unprompted review
Reply from Finimize
Thank you for the review, and we're so glad we could help you!
I got my money back quick and easy.
January 6, 2025
Unprompted review
Reply from Finimize
Glad we could help!
With wishes for a happy and healthy 2025,
Amki
I have tried to cancel this…
I have tried to cancel this subscription but I am not getting any response, it would appear they have no method to unsubscribe or cancel any agreement, they get you to do the free trial but there is no message saying anything about continuous subscription.
January 3, 2025
Unprompted review
Reply from Finimize
Hi Jeremy,
We just located and dealt with your query, sorting out the full refund.
I can see an email was delivered to you mentioning the date of renewal on the 20th of December, and I'm sorry you didn't get a chance to see that email in time and get your renewal cancelled before it kicked in on the 2nd of January.
So a full refund is on its way to you, and I'm sorry the holiday team capacity meant it took 3 working days to deal with your query and sort out your refund, rather than the standard 1 working day response time the team normally has.
With wishes for a great 2025,
Amki
Very disappointed and surprised
Very disappointed and surprised. I subscribed to the finimize on Black Friday this year as they had a promotion. They charged me the full price. I immediately contact finimize using their help email alias to mention this discrepancy as well as their social media account, but have had no reply for the past 2 weeks. Understand this is a busy period but they should at least manage a customer's expectations. Now I think I'm just on the full price for the whole year - very misleading. Seems like they’re just happy to just take people’s money…
December 10, 2024
Unprompted review
Reply from Finimize
Hi there,
We had a few customers who had trouble with the Black Friday discount, but so far they've all managed to reach us and received refunds to match the discount price we offered.
If you contacted us on the 3rd, there was an issue with our customer support platform at the time, so please do reach out to us again on help@finimize.com so we can support you and get you a partial refund sorted.
Best wishes,
Amki
Finimize Customer Support
Like a lot of companies these days SCAM
Like a lot of companies these days, finalize lord automatically tries to take money from your account or credit card though you have never used their services. A simple computer system (you don't need ai to do this) can see that a service is not being used and send an email or other communicate to ask the user if they wish to continue subscribing. Sadly this would mean said company would lose customers (scandals how could people do this to them they'll lose to much income).
December 4, 2024
Unprompted review
Reply from Finimize
Hi there,
I'm sorry to hear you feel this way after leaving such a glowing review last year, and I hope you reached out to us on help@finimize.com to get help with cancellation and a refund, as we do have a refund policy where we offer you a full refund within 14 days of your subscription renewing.
We're also working to improve communications with Finimizers across the board, both about renewals and other subscription features.
If you haven't already contacted us for support with your subscription refund, please email help@finimize.com as soon as possible so we can help you.
Best wishes,
Amki
Subscription Cancellation Solved
Like a lot of people mention app is good but, I could not cancel my subscription however Finimize Helpdesk did respond and after some investigation they confirmed I had two accounts one with my original email (this first email was used to explore Finimize) and another email created via Apple ID (this was used to pay for the initial subscription and it uses an anonymous email address to setup the payment and hence a new Finimize account is created)
So I was trying to cancel my subscription using my initial email to explore the app instead of using my Apple ID and caused much frustration.
So if you have a similar issue then login via your Apple ID and follow the steps to subscriptions.finimize profile and you will be able to cancel very easily if you decide the app isn’t for you.
September 4, 2024
Unprompted review
The app is nice until you want to unsubscribe.
The app is nice until you want to unsubscribe, which is impossible if you used a debit card directly. Now I have to delete the card and get a new one.
Nobody answers at the help email that they mentioned on other comments.
Edit:
Answer to their response:
I sent the email on Monday, Aug 19, 10:41 AM
,I can't past a screenshot unfortunately just to show what liars you are.
August 20, 2024
Unprompted review
Reply from Finimize
Hi Luigi, I’m sorry to hear that you had an issue connecting us. I’ve double checked our customer support system and our help@finimize.com address and we never received an email from you. You are no longer subscribed and I’ll follow-up to you directly regarding this. - Jason
I want close my subscribe premium plan…
I want close my subscribe premium plan and money back!
August 10, 2024
Unprompted review
Good app …
Good app ,never got chance to use it if you are trading everyday is good for you .Thx
February 29, 2024
Unprompted review
Ripped off
They ripped
Me off 79:99 asked for refund soon as possible due to a misunderstanding didn’t get it as it says on the website refund will only apply within two weeks of payment still didn’t get my money there a scam
Stay away
December 5, 2023
Unprompted review
Reply from Finimize
Hi Salvio - I've had a look and we never received any communication from you asking to cancel or refund your account back in November when it renewed. In goodwill I've now cancelled and refunded your account for you, this will be with you in 5-10 working days. We are only an email away at help@finimize.com. All the best, Team Finimize 💸
Fresh information about the world economy trends
Daily’s up to date insights of key markets, help me to take in touch with valuable reference to make good investing in time.
January 27, 2024
Unprompted review
Reply from Finimize
So glad you're loving Finimize 💸
Great platform where you can find the…
Great platform where you can find the most important information for stock market.
January 25, 2024
Unprompted review
Reply from Finimize
Thanks for sharing Dominik 🙌
Love their mini podcasts
Love their mini podcasts. Great source for financial news.
January 25, 2024
Unprompted review
Reply from Finimize
So glad to hear this Lesley 😊
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