Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my... See more
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See what reviewers are saying
I ordered a Warhammer kit for my sons birthday but as he was possibly going to accept the package I needed it to be in plain packaging, this is because with so many e-commerce companies your purchase... See more
Bought a Final Fantasy playmat I had been looking at online, and so glad I shopped around. Found it at Firestorm Games for a brilliant price, service was super quick and got delivered this morning... See more
I purchased a number of items from Firestorm Games as a present for a friend. I initially reached out to their customer service team to change the delivery address due to an error on my part. Their st... See more
Company details
Information provided by various external sources
We are an independent tabletop games retailer with 10 years of experience. We have 3 stores based in Cardiff and Newport in South Wales and Swindon Wiltshire. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Swindon is our newest store situated in Old Town and has a well stocked store plus 2 floors for gaming. All three stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Contact info
Trade Street 15, CF10 5DT, Cardiff, Wales, United Kingdom
- 02920 227117
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Awesome company
May 20, 2026
Service is secound to none
Service is secound to none, great delivery service, fantastic range of products and very reliable customer service.
May 14, 2026
I ordered a Warhammer kit for my sons…
I ordered a Warhammer kit for my sons birthday but as he was possibly going to accept the package I needed it to be in plain packaging, this is because with so many e-commerce companies your purchase arrives "In all its glory"; not ideal for a gift! However, I probably didn't word my request very well as the following day I received a phone call from Firestorm; a very nice young lady had rung to explain that they didn't offer a gift wrapping service if that was indeed what I meant. I then explained in a more understandable way what I'd actually meant. She was extremely helpful, friendly and polite but also professional. The package arrived within a couple of days and lo and behold it was in a plain box with no evidence of advertising upon it. Her name may have been Kendra! I think but she also managed to hold her own when as I was about to end the call I shouted "Cat! Don't eat that effing squirrel" I was of course rebuking our family pet for chasing said squirrel in the garden. I think she was shocked but managed to hold herself together admirably 🤣
It was excellently priced for what it was and was only available at that price from Firestorm Games. Thank you Team Firestorm 💙
May 11, 2026
Excellent service
Excellent service, arrived the day after I ordered on a Sunday. Very pleased.
May 9, 2026
Absolutely the very best and…
Absolutely the very best and outstanding service I have experience in postal ordering within less than 24hrs I received my copy of two fat ladies rules Sharp Practice sold to me at the best price around thank you
May 9, 2026
Excellent service
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my order, when it was picked and when it was shipped.
May 7, 2026
Very easy to order the required…
Very easy to order the required item.when a member of staff telephoned about a quire they were really polite and it was solved very easy.
April 20, 2026
Fast easy delivery.
April 21, 2026
Delivered on release day
Item delivered on release day. Well packaged and cheaper than other sites.
April 16, 2026
Easy to find and order exactly what I…
Easy to find and order exactly what I was looking for.
Really quick delivery, and well packed.
Couldn't ask for better service.
April 15, 2026
Excellent service will use them again
September 30, 2025
Received my order fast and safe and…
Received my order fast and safe and sound, very happy with everything and would very much recommend this seller for future orders.
April 14, 2026
Fantastic product
Fantastic product, arrived very quickly, and great customer service when required.
April 13, 2026
Arrived much sooner than i expected😃
April 3, 2026
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