Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The price on this expansive set was very competitive. Ordering was simple and delivery arrived within the time specified. The box (quite large) was a bit battered and the contents scattered but intac... See more
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my... See more
Good price for the warhammer 40k Armageddon set and arrived in good condition, I’m good time. Option of delivery companies given as you order so you. Can use your preferred delivery service.
Company details
Written by the company
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Contact info
15 Trade Street, CF10 5DT, Cardiff, United Kingdom
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4.9
Excellent
12K reviews
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Replied to 81% of negative reviews
Typically replies within 24 hours
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Fast delivery
Fast delivery. All things as ordered. My go to online wargaming store. Brilliant.
June 5, 2026
Fast delivery and Well packaged
Well packaged. Item delivered quickly and items as described. Thank you
June 5, 2026
My go to online hobby store and always will be
great prices, great range, rapid despatch . Frustratingly there was a stock issue with one of the items in my order, however customer service contacted me almost immediately to discuss options and i was able to swap out the item for a different item and have the difference refunded. Shame as its an item i really wanted, but customer service was top notch in reaching out to correct the issue, whereas some other only stores ive dealt with in the past wouldnt have reached out and wouldn't have dealt with it until i contacted them.
June 3, 2026
Very pleased with the fast delivery of…
Very pleased with the fast delivery of my models. Arrived in perfect condition, thank you.
June 4, 2026
Excellent service
Excellent service. Very fast dispatch and delivery. Highly recommended.
June 2, 2026
Great service and reliable update order…
Great service and reliable update order infomation.
June 1, 2026
Staff are always nice and helpful
Staff are always nice and helpful. the store has a good stock
September 7, 2025
Very fast delivery
June 1, 2026
Great service and competitive prices
Great service and competitive prices. Very kindly switched something for me when another item was out of stock. Highly recommend!
May 29, 2026
Great communication and fast delivery
Great communication and fast delivery. Product received in perfect condition.
May 29, 2026
I have been buying wargame models from…
I have been buying wargame models from Firestorm Games for nearly 10 years. I never had an issue with my orders. During the time I owned a Hobby Store in Istanbul, Turkey I had great help from Rob.
May 29, 2026
Excellent service and communication
Excellent service and communication. Staff are brilliant - can't wait to shop here again.
May 28, 2026
Brilliant service all round.
Brilliant service all round.
Fantastic selection. Very rapid delivery. Constant updates on product availability. AND when you message them, they respond so quickly and are very very helpful. We will be coming back!
May 28, 2026
Product arrived within 24 hours.
Product arrived within 24 hours.
No fuss exactly as expected lots of tracking info sent too
May 27, 2026
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